Initially I was hesitant to purchase pieces off their website since it looked a bit outdated. I…read morereached out to Rachelle and she was super nice and accommodating so I decided to purchase my first tennis bracelet here! I just received my bracelet and it is BEAUTIFUL omg. I highly recommend buying from goldngals and I will be returning for sure! P.S. def buy directly from the goldngals website, its cheaper than etsy!

This is an amazing store I brought in some gold items that my mother gave me when I was younger and…read moregot more money then I was told they were worth elsewhere. Talk to Rachel, she was really nice and helped me find a pair of diamond earrings in her shop and that were less money then I traded in my junk jewelry for. This is where I will buy my jewelry from from now. Trustworthy and fair, I recommend them to anyone looking to sell or buy, your gold and jewelry. Thank you Rachel!

amazing service! they are always so kind when i stop by and they have the BEST permanent jewelry!!!!read more

Beautiful jewelry at great prices! The staff is always really fun and helpful, definitely worth the…read morestop!

I'm updating this review as I just gave my rings to a jeweler I can actually trust after my…read morehorrific experience with Frost. Several of my diamonds were loose in the setting and one seemed to be chipped. After inspecting the setting and stones, it was found that the head prongs were never rhodium dipped. One of the stones in my wedding band is smaller than the rest, and the stone that appeared to be chipped actually has such a significant occlusion that it looks chipped. My guess is that they hid the occlusion under the prong and it became visible when the stones became loose in the setting and moved. I am sick over the amount of hard earned money not to mention trust we have given to Frost only to be overcharged and gaslit.

My original wedding band had diamonds falling out after 4 months of wearing it. I was in tears and…read morethey were so kind. They replaced it without any cost or hassle. It was so easy and my new band is great!

If you love jewelry and great service, you'll love Orr's Jewelers. They have a few locations in the…read morePittsburgh area, but I have only been to the new Strip District showroom. The first time I went, I was looking for a watch to remember my father. Noel was so sweet and friendly to work with! I was liking 2 of the Cartier watches and I chose the Panthere to purchase that day. I went again for their official grand opening, to look for something for my milestone birthday coming up. I like to buy myself something special each year or a trip. I'd been looking all over NYC and online for some art deco pieces and found 2 beautiful Penny Preville pieces. I requested to work with Noel again because she is so friendly, patient, and knowledgeable. I initially was thinking I would get a bigger watch and once she showed me the art deco diamond Penny Preville pieces, I knew that's what I was going to buy! She has multiple pieces that you could make into a set or buy individually. I chose the larger ring and medium necklace from her 50th year of designing collection. I LOVE them! I really enjoyed both of my luxury shopping experiences at Orr's Jewelers in the Strip District. Thanks Noel for selecting pieces that you knew I would love! I highly recommend Orr's Jewelers and Noel Voorhees!

I visited Orr's Jewelry in the Strip District on July 29 to order a 5mm 18K yellow gold sculpted…read morecable ring by David Yurman for my October wedding. I'd been looking for awhile and really loved this ring. I was excited to see they had it on display for me to try on. The display model was a size 10 and fit too tight, so I asked if they could order a 10.5. The salesperson said yes, disappeared upstairs for a while, and came back confirming it would take about a week. While he was writing up the invoice, he dropped the display ring on the floor while bagging it, and as he picked it up he said, "don't worry, this isn't your ring" and promptly put the ring into a clear ziplock bag with some paperwork. I incorrectly assumed this was for verification purposes once my ring had been delivered. On August 3 I got a call that the ring was ready. I picked it up on August 6. The ring was handed to me in the same ziplock bag with the same paperwork from the ring he'd dropped on July 29. While I was there, another employee asked if this was a "repair," which struck me as an odd thing to ask about a brand new ring ordered directly from the manufacturer. There was also no certificate of authenticity included, even though my fiance's previous David Yurman purchases came with one. I didn't think much of it at the time, but looking back, both of those things should have been red flags. Once I got home and looked at the ring closely, I found nicks, dings, and a rough spot I could feel when I ran my finger across it. Not what you expect from something brand new. I called the store about 40 minutes after leaving. I was told this shouldn't happen on a ring that hadn't even been worn yet, and to bring it back in. I was assured I wouldn't be stuck with it. The next morning I went back, hoping this was some kind of mix-up and that maybe I'd been handed the wrong ring by mistake. The employee I spoke with inspected it under a loupe and offered to open a repair claim. Before agreeing to that, I brought up what I'd noticed: the dropped display ring, the same bag and paperwork reused at pickup, and the word "repair" listed on my original invoice for what was supposed to be a new purchase. He went to check with the original salesperson and came back to tell me that the display ring had actually been resized for me, because ordering my correct size would have taken 20 weeks. A few things worth noting... 1) This was meant to be my wedding band and I was very upfront with that with my salesperson. 2) I was under the impression this was being order brand new in the correct size 3) David Yurman's own policy states this style cannot be resized, yet Orr's resized it anyway. At that point I asked for a full refund and returned the ring. I told him that if something is going to take 20 weeks, customers should be informed and allowed to make that decision themselves, rather than being quietly handed the display model and led to believe it's new. By not informing me of the alleged 20 weeks, the impression I was left with is that this organization prioritizes moving stocked inventory over giving customers what they actually asked for. He got defensive, insisted that's not how Orr's operates, and framed the refund as him doing me a favor, for returning a ring that was originally a half size too small, had been dropped and damaged by their own employee, then resized without repairing that damage, and presented to me as new. He did process the refund, however, the details regarding the "repair" were removed from the receipt he gave me for the refund. When I discovered the damage yesterday, I incorrectly was giving Orr's the benefit of the doubt. Today, after being told it would take 20 weeks to arrive, I ordered the ring from the manufacturer directly and discovered it will arrive much sooner than 20 weeks. It will be here tomorrow. I'll never shop at Orr's again. It's hard to trust an organization who feels comfortable enough to sell a groom a damaged & used wedding band while presenting it as brand new.

Family owned business that treats every customer as if they were family!!! They took the time to…read morefind the perfect cross to reset my heart shaped diamond in from an old engagement ring. They listened and cared about finding exactly what met all my needs. They were quick, reasonably priced, and trustworthy. They are the only jeweler I'll ever use!!! Best of the Best!!!

I brought my first pair of diamond studs from them. I LOVE THEM. Very friendly and enjoyable. Will…read morebe back. 10/10 will recommend!

Took some old coins in that I had and they were so nice in there. Very friendly and accommodating…read moreand they gave me a great price. I would highly recommend them.

So pleasantly surprised with my experience! I had never done any type of gold selling before and…read morehad no idea what to expect. I chose this place because my husband and I got our wedding rings at Mock & Co which is on the top floor of the same building and I'm so glad I did! The gentleman that helped me (I apologize I didn't get his name) was so friendly and courteous. He didn't make me feel bad for some of my junk that I brought in and showed me the process of how they determine what's "real" or not and then how it's valued. I was hoping for 20 bucks- I got $450!!!!! Shocked! He even gave me the advice of not saying you don't know what you're doing, as some places could rip you off. But he took the time to show me how he got that number and it was the full trade value. I'll be recommending this business to anyone looking to sell gold!

I have been to this jeweler on several occasions and each time Rodger has been pleasant, honest and…read moregracious. He definitely under-promises and overdelivers so I have been more than satisfied as a repeat customer. I recommend this jeweler highly and will continue to patronize this business as each visit there is better than the last.

*******DONT GO HERE IF YOU EVEN REMOTELY CARE ABOUT YOUR JEWELRY. ********…read moreI brought my engagement here 3 weeks ago to have the band fixed and at least a dozen stones replaced. The first week went by with nothing, so we called. He said the stones were a weird size so he had to order different ones, and it would be ready the following Thursday. That Thursday came around and still 0 COMMUNICATION. We called in again, to hear the same thing. That the stones they ordered were not the right size and they would keep in touch. No word AGAIN so we stopped by on Wednesday to see if it was going to be ready for the next day. They said yes and to come get it tomorrow (today). After 3 weeks of being in their hands, I figured it was going to be perfect. ABSOLUTELY NOT. He DESTROYED my engagement ring. The stones do not match at all, bumpy, THE RING IS CROOKED and bent on the inside. It's the WORST job I've ever seen. We walked right back in and got our money back. But he still didn't admit to his mistakes. Said my ring was a "nightmare" and told my fiance when he was ready to come buy a new ring to come to him. WTF. Now, my engagement ring is absolutely destroyed. I honestly can't believe this. If he KNEW it was not going to turn out right, THEN WHY EVEN ATTEMPT IT? DO NOT GO HERE IF YOU CARE ABOUT YOUR JEWERLY. HE WILL DESTROY IT.

Quick turnaround service at a reasonable price. Positive experience overall for my 1st visit…read more Family owned, and operated, so their reputation is important. So far, so good, considering my necklace is back together again!

The are the nicest couple and the rings that my husband has purchased for me from them are stunning!read more