This review is for an associate, supposedly the Property manager of Superior Property Management…read moregroup at 5641 Burke Centre Parkway, Burke, VA. We submitted our application for a rental home along with the $60 fee only to find out that there were 6 other applicants in front of us. Eileen directly told our realtor that the first application processed was accepted meaning that the other 6 applicants were never processed or reviewed. Our application was never denied, just didn't have the chance to be reviewed since it was 7th "in line", which is completely understandable during these crazy times in the market. However, we basically paid $60 to send our application in...no processing was done, nothing was reviewed. This company pocketed almost $400 from people who applied who were never processed, which I think is incredibly immoral to take advantage of people during this time in the market. Rich directly told me that the best way to contact Eileen was through text messaging. I sent her ONLY professional, respectful text messages regarding our application to which she contacted my realtor asking "tell your client to stop contacting me". I spoke to an associate in their office in regards to getting a refund for the $60, he said to contact Eileen and it shouldn't be an issue...I emailed Eileen and she has refused to contact me directly. I sent our application and documentation via email, she refused to contact me or keep me updated with our application. She denied my request for a refund via Zelle and refused to acknowledge my email to explain or talk to me in ANY way. We are an active military family and this experience was awful.

Bob Goldschimdt is a hindrance to the company! He runs the background and credit checks for realty…read moreagents of superior property management. He is picky, vague and slurs his speech, coupled with his poor communication skills, this makes him extremely hard to understand. Had to get my agent on the phone to understand what he was saying, even then it took seven minutes for him to make sense. He does not know a good opportunity when it is right in front of this face! He is blinder than a dying bat clinging for its last breath. But that is just it, he does help anyone out and he thinks only about himself. If you are not someone of noble birth with a flawless history and impeccable credentials do not ever consider associating with this self dubbed superior company. It is far for excellent. The opposite of superior. Yes, Inferior.

My client just purchase a home in Woodbridge VA, unfortunately under Riggin Property Management…read more When he went to register as a new homeowner he was told that he had to return the old parking permits or pay an extra fee and that the new parking passes were given to the selling agent. Not only he left empty handed but the person that talked to him never let him inside the office and close the door without providing any further explanation. When I called, she was rude and did offer any solution to my client's needs, she did not have an answer when I told her it was her responsibility to obtain the old permit before giving out the new ones to the wrong agent. when I asked how she was going to help she just hung the phone. I just contacted the Real Estate Board to start a formal complain. This the worst management company I had to deal in 20 years as a Realtor. VIctor E Melgar Realtor with Spring Hill Real Estate

Listen to what our property manager has to say... Let her…read moretalk because she is not stupid.......... If she is talking "Bullshit" then say so to her face......... She does what I tell her to do. She is tough, but still a homeowner protecting the bottom line...

They drag their feet on mandatory/safety concerns (leaks and molding) then use lesser knowledgeable…read morepeople hired from Home Depot parking lots to solve issues.

They were professionals and communicated well. Very satisfied and look forward to working with them…read morein the future. Thank you PWR.

This entire rental situation is a small town Ponzi scheme where they take your money…read more Having been a landlord it was only out of desperation and time restraints that I didn't catch all the red flags with this property management company. Greg Wilson glorifying the company in the review below is your trusty broker who primarily is just trying to gain a second or third application fee or pushing to be your realtor on the next house. Gustavo Cruz made an abrupt exit stage left during the year that we rented and despite his unanswered emails was probably the most enjoyable to work with. The problem with this situation is that Greg Wilson has cut a deal with everyone. The company that processes their rent payments takes five days which is just enough time for them to charge you an exhorbinant amount of money of a late fee. The neighbors report trash cans if they are left out one day late or if you don't park your car in the right spot and threaten to call the police. My vehicle's window was mysteriously shot out because it was parked on the street for too long without moving (I'm sorry I also have a company vehicle). Move out is the best. There are "approved" companies to use which are very clearly also on his team. The landscaper he suggest never returns calls and then billed us 125 upon move out when we had completely rehabbed a back yard that was covered in hay when we moved in. The cleaning company blankly states the house is "dirty" despite it being spotless and then charges over 300. We are charged for items that were ours. They're brutal. Like many people before us I am sure, we were unfortunately in a very small window of time to find housing and regret EVER having anything to do with this property management. Don't do it.

This is the worst Property Management company ever. The day I moved in there were problems with the…read moretoilets, the home was not cleaned as they said it would, and the washer and dryer they said comes with the rental home was untrue (no washer or dryer was present). The Management company refused to fix the toliets, they took a very long time to come out and check on them (3-7 days). When the dish washer broke down, they took 2-3 months to repair it. The list goes on. There lease agreement is unlike any other you will sign. You may think I just had a bad experience but feel free and use them. You will see unless you get a home that has absolutely no problems. To make a long story short, I would not recommend my worst enemy to use their services :0

We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

Sarah and her team are exceptional. As my property manager for two years, she managed every detail…read morewith unmatched professionalism. I never had anything to worry about. When she transitioned to selling my home, the process was great. She was able to walk us through the ups and downs of the sale, and she swiftly handled any issues we had. Finally, and most importantly, as good as a property manager and realtor Sarah is, she's also a great person to work with. Whether sharing a laugh or a thoughtful gesture, she truly goes above and beyond. I can't recommend her enough for any real estate needs.

There is no one I would trust more in property management or real estate. I worked with Tiffany for…read more5 years as one of her property managers before transitioning to a new career in 2016. She has a high level of integrity and is always striving to learn as much as she can about the new laws and practices for both real estate and property management. Not only did I work with Tiffany prior to switching careers, I used her to purchase our first home this month. This was not a large sale, in fact I would bet on the fact that it was one of the smallest ones (price wise) that she had dealt with all summer. However, even for such a small sale, Tiffany went above and beyond to help make this sale go through. I was 9 months pregnant and had difficulty making the inspections. Tiffany and her team stepped in to handle things when my husband and I physically couldn't. She checked on our property multiple times to keep up with the long list of inspection items that needed completed before settlement. I knew she was a good agent but this is the first time I had experienced her level of care and detail first hand. My husband and I will forever be grateful to her for making this sale go through during such a busy time in our lives.

Everyone here is amazing. I've worked with Tiffany for years now. They literally gave us one…read moreamazing tip after another. Every time they came out we tried to have things nice than before. Most home owners don't really invest in their property. When we moved in there was a jungle in the front yard. As it got more and more out of control Freedom decided to come out and get it cut out of there and put down grass. This made our lives incredibly easier. They re-did the roof while we lived there. The furnace died in a fireball (maintenance guy who was working on it let us know.) Anytime something went wrong they were there, being proactive always. Even now I think back on how nice everything was with them. My new home while it's amazing to own a house there's a LOT more responsibility to it. When I first moved in I had explained to the staff here that I wanted to get ready for owning my own home and they were super supportive. Whenever we did inspects I always got tips. They LOVE animals, and even made a special exemption for one of our babies that we rescued. I cannot thank them enough for all that they've done for my family and I. I just saw the deposit refund. I had incredible amounts of trouble moving, and even still the new house isn't set up well enough. 2 Days ago the sewer backed up into our basement... Carpeted... basement... @.@. The point is that they were INCREDIBLY generous with the deposit refund, they could have easily claimed a bunch more items for repair and yet they didn't. I couldn't have asked for someone better, and 10/10 would ABSOLUTELY rent from them again!

Waleed Abuzar handled everything for us both selling our home and help us buy our new dream home…read more Him and his team guided us through the preparation to put our house on the market at a competitive price and we sold it for listing price in the first day showing. Waleed and his assistants were so helpful answering every questions we had within minutes . In buying our house, Walleed helped us choose a offer price and wrote a competitive offer. We got a great deal on our dream home! Not only that, our Brooker United 1 mortgage help us get the best lower interest rates on loan and closing costs too. We can't thank them enough for helping us get in to our new home so quickly. I HIGHLY recommend Waleed Abuzar to help you buy or sell a home. He is the best of the best in Northern

Not exactly a review. Just stating this phone number is incorrect. It's now my phone number :( I…read moredon't know how this happened or how to fix it. But tired of getting phone calls for people looking for houses.

Avoid if possible. Manager owner is cheap beyond belief and interested only in landlords, tenants…read morebe damned . Little if any interest in circumstances of a move and and quick to charge for almost everything. For example, bad refrigerator was supposed to be replaced with one similar to it. Instead almost a dorm size refrigerator appeared. Appeals for more heat during the winter proved fruitless . The only bright spot are the youngsters working for him. Pity they have such a bad mentor. Impossible to get complete damage deposit back even if you were Martha Stewart. I say again avoid. They are now doing business under Remax executive label. Nothing else is changed.

I must say I was so happy to find a place that was so willing to go beyond to help me find a place…read moreduring my transition. I was very new to renting and was so thankful to Xenia for taking the time to show me the few places we could see. The place I liked definitely needed a paint job and new carpet in which I was told they would do as it didn't show well. Still I was willing to forgo all that if they would go to 1850...and they agreed.I had my heart set on one place and was told to give fill out an application along with the application fee of 65 and security deposit of $1950. I asked cause it changed from $1850 to $1950 as owner decided they wanted to update home and wanted $1950. I wasn't sure I would be approved on just my salary. When I was approved 5 Jan of this year, I had reservations when I read the lease. So I backed out early this morning. I sent an email and even called but I kept getting the run around. And later this afternoon I was given a mean condescending email from Gustavo. Saying the landlord of Occoquan overlook drive used my money to update his home for my move in. A security deposit on the application said security deposit may be refundable. Yet my security deposit was used to update a home and not used for as intended. Now I updated a home for the next renters. This home would have rented for $1950. I feel the application wasn't as clear as it should be for a first time renter of anything. I feel as a mom and going on being single woman that I was taken advantage of. I worked 3 jobs to save for that deposit and it is very disheartening to have to leave a bad review. They knew they were going to keep my money all along and it was very greedy of them to do so, even after I had reservations. The lease is enough to scare you out of the place. And this is most of my reasoning for backing out. See they don't give you everything in a lease in your application when you sign. I am sorry Xenia. I will not be doing business with your company again. I really thought you had my back. I am a hardworking woman and I really thought you should have told me of what I was in for and for your company not to give my deposit back as I didn't move in is wrong. No funds should be used to update a home that didn't show well. That should fall on the landlord to do so and not a security deposit of mine, seems so unethical. It is very greedy. Update took this to small claims and won my deposit back...