Vikki Lee was an outstanding landlord for my wife and I. Luckily, we only had one maintenance…read morerequest but Vikki was extremely quick to respond and got it fixed immediately. She was great to work with and she made our renting experience seamless!

They wasted our time. I asked them to look on military by owner in tandem with other renter sites…read more The gentleman in the office held our property for a few months thinking I was renting to a relative. Meanwhile, I do not have any relatives here. That speaks to their lack of organization. The lease agreement they use for clients is also very restrictive. They also allow clients to enter your property alone. We had muddy carpets to show for it when there are shoe covers right at the door. Don't use them unless you are price driven and not quality driven.

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

Amplus left us high and dry. They ignored our calls and became unresponsive after the initial…read morefirst response. I wrote a glowing review and then they disappeared. Avoid this company!

Kimberly Ransel-Ent was a great agent to work with. As a resident of Loudoun County she really…read moreunderstands the Loudoun County market. Kim provided us with guidance to ensure that the sale of our home went smoothly, from preparing for photos, to writing a compelling description, arranging showings, and ultimately guiding us through offer and acceptance process. She was with us every step of the way - always a positive and professional influence. Kim was always realistic with us, advising on the average length of time homes are on the market, helping us to list at an appropriate price point for the area, and keeping our expectations in check. Although this is a stressful time for a seller, she really helped us to manage both our excitement and our expectations. We would highly recommend Kimberly Ransel-Ent for all of your needs as a seller.

We started using Pearson for property management in 2019. The experience started well, but declined…read moresharply in the last year. Twice our property listing was taken down before a lease was signed resulting in at least a month of lost rent. We had maintenance done that was done poorly. Two rooms in the house were painted (poorly: outlets had paint on them). We were not compensated, nor were the original colors restored. The company couldn't determine which tenants painted so inspections were not great. We, the owners, were charged for the last move out inspection. The house was not winterized (outside water not shut off), and it does not look like the hvac filter had ever been changed. The most unsettling part was that a 2 foot section of the roof cap was on the porch when we moved back in. The neighbors said the tenants before the last tenants reported the damage. Pearson said it was not reported. Even if it wasn't reported the house should have gone through two inspections with a piece of the roof on the front porch. Insurance probably would have covered the damage if it was reported. We have been waiting over two months for our account to be closed out and remaining funds to be returned. I don't know if change in personnel or lack of interest in residential proper management lead to our declining experience, but by the end we felt the company didn't care about our property or our experience.

A premier and truly class act real estate team that been top producers for 20+ years here in…read moreNorthern Virginia. I've used them to not only purchase but sell several of my properties and was always impressed with professionalism, attention to detail in follow-through, even after the sale of my home. Don't settle for the rest. Go with the best when it comes to real estate needs in Northern, Virginia, Maryland, and DC.. A+++++++

Worst treatment from JENNIFER COLEMAN. Horrible communication , Uncaring, lazy, lack of respect for…read moretime, made me feel like dirt. It took 4 times of her disrespecting me to the point I am beyond fed up. I kept staying quiet. I kept getting disrespected. The nicer I was the more she pushed me down to the bottom of her priority list and value. and my value was zero to her as a human. She was sending the wrong listings I didn't complain. I asked her to please send the other ones. Then she was sending rentals. Then listings in the wrong state. I pointed out to her. I've been beyond patient and got nothing but denial and her gaslighting me telling me she didn't send the wrong areas when I clearly am looking with my own eyes and they are there. The nicer I was the more shed I guess thought I was a pushover and could just keep cancelling past minute. On top Of this she wasn't scheduling any showings for me and cancelled meeting TWICE !!!! I texted her and she still was gaslighting me telling me the listings dod not include erroneous info. The listings that were there were unclear if they were preach built or new construction. I asked. She said she would let me know . She didn't. Then she cancels the appointment again so she can go help someone else I guess a juicier deal just arrived at her and she shoved me aside like dirt to take her other appointment after cancelling prior and me re arranging to meet her time. I have never ever dealt with this level of cold uncaring service from anyone. She literally has no regard for me as a human being and zero respect for my time.

Selling our unique home in Fairfax, Virginia was an exceptional experience thanks to Debbie Dogrul…read moreAssociates and Melissa Govoruhk. From the very beginning, Melissa demonstrated an impressive knowledge of the local market, a thoughtful strategy, and a level of professionalism that immediately put my husband and I at ease. We are incredibly grateful for the outstanding service we received and would highly recommend Debbie Dogrul Associates and Melissa Govoruhk to anyone looking to sell their home in Fairfax, Virginia. A true five-star experience from start to finish.

My wife and I worked with AB to both find our new forever home and sell a rental property we own…read more AB was great throughout the process. Yes, he's young, and that might turn some people away, but don't let his age be a negative factor. As a real estate investor, I have worked with many realtors, and I can say AB is great. His persistence and willingness to help are both top notch. I always have a ton of questions and he is always open to help. Highly recommend working with him.

I drove all the way to them because their phone is not always available or help.I spoke to their…read moreagent about my many late fees and letter fees problems regarding on my account.She said she can't help me there,I have to email them and waiting for management approval.So for their actual Office,they will respond you but they can't really help you. I emailed them many times and called in more than 8 times they said they have to wait for the manager meeting but they don't know when is the meeting. Problem are list as below: 1. Extra $77.25 a month of special assessments the first year and 35% price increase the next year of the HOA price. We bought a condo with Kincora last year September and agreed with $240 a month of HOA price and the first 6 months are including with our loan,for somehow this company has extra charges every month so our account was lower than balance. 2.They charge you late fees $75 a month and administration letter fees(twice a month,once $30.69 demand letters $71.23 total of $101.92 just for the letters to remind you to pay)So except the monthly HOA fee they up charge $176.92 more monthly. 3.They will keep charging you extra fees if you don't pay in full payment( including whatever fees they put and add to your bills )it's such a unfair clause that they made to just charge you more and more. 4.I got my first letters June 24th because it noticed me I need to sign for it.When I spoke to the agent she said they sent many letters and they will charge as they sent out not as I first received. From my requests I was even telling them I was living in the hospital for March and having seriously health issues til now that has hospital and doctors records that's why I missed the payments by mistake. I'm really disappointing that my community choose a Association manager that would just rob you like this,it's nice to own a home but if I know the HOA fees are everything fees they put for you would be like this I won't even choose to buy this property.

TL;DR: They don't care about you even if their actions possibly endanger you…read more NRP hired a contracter to fix a foundation water intrusion problem on my neighbor's unit. Well, they hired three contractors. The first two were incapable of fixing the issue, then the tenant moved out, then NRP did nothing for several months as the unit was empty, and only then, in late December, when new people had already moved in did this become an issue and they hired someone. The waterproofing chemical that the contractor used caused my unit to fill with noxious fumes which forced myself, pregnant wife, and dog to leave to go to a hotel. Over 24 hours and with numerous phone calls and emails from myself and property owner, no one from NRP responded to me. Their contractor, working without a required permit from the city, forced me and my family to leave our home and they could not care less. The incompetence and disregard that they demonstrated is a warning to everyone considering working with these people. Avoid this horrible company, they do not care if their actions endanger you.

Edward and the team at Mars Hill Property Management continue to impress me even in the 4th year of…read moreour business relationship. At every turn, the folks at Mars Hill have performed with candor, professionalism, and alacrity. They communicate with both owners and clients clearly and promptly and they provide outstanding service. I am very thankful to be a Mars Hill client!

Copy pasted email sent to Linton hall realtors / real property mgmt after they kept our security…read moredeposit and charged us an additional $2700 We have rented with dozens of property managers over the years, and we have always left our living spaces in extremely reasonable shape. In fact, I'm not sure if we've ever even forfeited a security deposit. THAT statement alone should make this next even more valid: You are by far the lowest class company I have ever dealt with. I am absolutely appalled with the manor on which this branch of real property management does business. I'll be sure note terrible reviews with ALL of our networks including real estate agents and renters. ZERO of the items noted on move in were repaired, barely temporary bandages performed by the handyman, and we had to live with them for a full year. The property was NOT PROFESSIONALLY CLEANED UPON MOVE IN, grease caked on all of the cabinets and above the appliances. You note missing door stopper (which were barely hanging on when we took possession) and charge $150.00??????? That's a 2000% markup EASILY. Who is making these prices up? Bottom line, you expect a tenant to do YOUR JOB as the management company, essentially renovate the house move in ready for the next tenant, and pay for professional services that are incredibly inflated. SMALL NAIL HOLES AND PLASTIC ANCHORS IN THE DRYWALL ARE NOT EXCESSIVE WEAR AND DAMAGE. Plain and simple, this is highway robbery. You know it, I know it, and I'm not sure how you guys sleep at night knowing these are your policies. Consider printing this email out and posting in your office so all the faculty has to walk by it every day, knowing these are the standards of the company in which they work for. - Terrible communication and response time - NO FLEXIBILITY when a responsible and always on time with payments tenant was in a situation beyond our control to extend lease by just a few days. - Unprofessional and half done "repairs" - Price gouging at the HIGHEST level - Selective resources, ONE OPTION for cleaning companies and landscapers which I wouldn't at all be surprised if those companies were under real properties umbrella. I'm all for companies making a profit, and we appreciate big companies taking on the risk of ownership so that we can keep our expenses low and rent from them, but we expect people to do what is RIGHT. This situation is far from right, and you'd be just as disgusted as I am if it were to happen to your son, friend, or even distant acquaintance. I hope you guys improve on your business practices, or real property (perhaps just this franchise) will soon be just another failed company because they weren't humble enough to follow the golden rule.

Steven Joseph was everything you could possibly ask for in a realtor while buying a house. He was…read morehonest, hard working, very knowledgeable, prompt, and every other positive adjective you can possibly think of. He guided us the entire way and was available if needed even after closing. He also helped us rent 2 years ago and now has helped us find our forever home this year. I can not recommend him highly enough. Thank you so much Steven and LHR!