Terrible customer service! In total they wasted 24' of my material and at the end when I was talking to the guy who printed my piece, he flat out said: "I don't care". On the first job, he left foot prints on the edges, didn't wait for a confirmation to move forward from a sample to the actual piece and wasted good material and was full of him self. Second job, pieces came out different colors and when I asked what happened he said: " I can't wait around monitoring your work". Shitty employers and terrible management! Never going here again! read more

Ted Stein and company do a great job of meeting their customers' printing needs. Yes, they take email files, and yes, they do rush jobs (lucky for me!) And, not only do they do an outstanding job at printing, but they go the extra mile, suggesting improvements to the look and feel, and sometimes carrying this out at their own expense. Today, I had a rush job that had to be done by noon, and even though I gave Ted absolutely no warning, he was able to pull it off. What an amazing group. We feel lucky to have them in the neighborhood. Five stars for Allegra! read more

This is a great printing place! The guys and gals there are honest and helpful, and also very organized. Their prices are moderate, since they always know what they're doing because they specialize in printing. I print here for small scale school projects, and the quality is fantastic. I also like that you can email them your file, and they'll have it ready for you when you get there! Very friendly staff. read more

I called to discuss some printing needs for my agency. The person answering was curt and perfunctory. When I asked to speak to a customer service rep. I was told no one could speak to me because they had 40 people in their lobby. No offer to call me back. No polite suggestion that I could call back and speak with someone later in the day. This is not the way to grow a business. read more

These guys are awesome! Just walked in, in a pinch trying to get together posters for a student group, and they worked with me a ton, gave me a deal I could afford, and made it happen. Now I will be able to get posters up in time to get the word out for my upcoming event. Highly recommend to my fellow students and any others. read more

I had been working them regularly. Went to do a big foamcore display - the color was waaaay off, they blamed the artwork and charged me big $. Scrambled to another printer, had it done, the color was right on and it cost less. No longer working with Allegra. read more

This is where Brown professors go to get course readers made without paying copyright permissions. Course readers here cost students much less than those made at the Metcalf copy center in the university's bookstore. read more

Ted and the whole Allegra team do great work. They handle our printing, stuffing, sorting, and set-up for mailing. It makes our time go so much farther. Yes, they do rush jobs, Yes, they do large runs. I am glad we have found such a quality local print shop. read more

Why is there not a "zero" rating? An out-of-towner visiting Brown for an info session and campus tour. Stopped in for a 1-page print job from a PDF attachment. Though I should have asked up front, they charged $3, yes three dollars, for printing one page that THEY HAD to print. Moreover, they returned a $1.75 change from a $5 payment with coins stacked up (as if to conceal the amount; they offered correct change when I challenged them). It took them no less than 10 minutes (conservatively speaking) involving all three employees to print one page. So, this is what Providence, RI is like and one that Brown regularly conducts business with. Not a very good impression of my first visit to Providence. Hmmm...if my experience is a reflection of the culture surrounding the university, Brown is coming off my list. Don't want any of this kind of thing to rub onto my child. I'm sure there are terrific kids on campus, but there are other universities. Providence governmental agencies and Brown officials, are you reading this? After all, it's just one person's experience so it probably doesn't matter... read more

Can I give less than one star? Too bad. I will never take my printing here again. First, it took three separate days/visits to get anything done. They scanned my image and didn't tweak it even slightly before emailing a proof. The proof showed my vibrant image as dull and foggy, totally unacceptable. Sticker shock came during the second visit, as no pricing was discussed until then. The project would be wildly expensive - and they were justifying part of the cost based on the work they had done on the proof! I would never have presented a client that first proof to begin with! I kept lowering my expectations so as to lower the project cost. Finally, I had to settle for fewer prints, at a very small size, and it was still expensive. It was 4:45pm on a Friday and they said they couldn't run the prints at that time. "Nothing is going to happen today," I was told. On Monday, 9:03 a.m., I called as soon as they opened to cancel the project because it was not what I wanted or could use. I felt that I was roped into the bill because I was now told that the printing was already done!!! Unbelievable. BTW, twice during the process, they told me how my artwork should be done/printed! How rude! If I am paying tons of money, I should have the art set as I want it, not as they want it to appear. I then went to Staples and, believe it or not, in one day, two trips (drop off and pick up two hours later), the print technician there did a fabulous job at a fraction of the cost - and I got exactly what I had originally wanted - without attitude. read more