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    Allen's Foundation Solutions

    2.7 (7 reviews)
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    Services - Allen's Foundation Solutions

    Foundation construction

    Foundation replacement

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    Heather K.

    Bought my first home and unfortunately this company did an 11K plumbing/drainage repair on the home for the prior owner weeks before we purchased. Had to call them for necessary paperwork regarding a hydrostatic test for my foundation warranty. (PermaPier who had repaired the foundation only had the original hydrostatic test where the house failed.) So today I called them to secure any sort of evidence that the drainage system on the house had passed. 1st they told me they didn't have a record of that. Then the woman who answered the phone started saying, "We didn't fail anything." Baffling. After 20 minutes of talking in circles, I realized I had entered the Twilight Zone. Finally, after repeating myself in five different ways they started talking about a green piece of paper. And yes, this is what I was asking for. Hope grew in me. The contractor, who had been yelling in the background throughout the conversation, decided the plumber they contracted had "the green slip" and that they would get it for me. I was getting closer!!!! Then they called back 5 min later and gave me the general phone number to the city of San Antonio? wth? This is when I lost it. The reason this company was hired was b/c of a failed hydrostatic test. Wouldn't you think they would have a copy of evidence that the house drainage now passes? Truly one of the worst and weirdest customer service experiences of my life. With regards to the work they did so far I have to dig out an entire side of my house b/c they placed a pipe so shallow that there is now dirt piled up onto the siding of my house. In Texas that is a termite risk. If the pipe had been dug to a correct depth the dirt would cover the slab foundation only i.e. no termite risk. Spare yourself the agony of having to deal with these people. Or for entertainment go for it!

    Jim

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    3 years ago

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    Melissa M.

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    2 years ago

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    8 years ago

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    13 years ago

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    5 years ago

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    6 years ago

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    Risen Foundation Solutions

    Risen Foundation Solutions

    4.8
    (19 reviews)

    From the initial contact, scheduling a consultation through the completion of the foundation lift…read moreand clean-up, I have nothing but positive things to say about this business model. Krista created a practical project plan tailored to my vision for the future of the property. She explained all aspects fully and responded quickly to multiple contacts from me to ask additional questions. Most of my questions were to compare materials and methods between my top two candidates for the project. I discovered that the items that made the other bid more expensive really made the job easier for their crew, but did not provide greater value to me. I had two crews for my project working inside, placing 7 piers, and outside, placing 18 piers. All the crew members were very quiet, polite and kept things very clean throughout the two days. I appreciate all the hard work done by Chris, Christopher, Justin, Glenn, and Dariun. Jairo, John, Michael, Antonio, Alejandro, and Humberto took extra care to keep everything progressing smoothly while responding to my questions or concerns. I did end up having some plumbing issues that were caused by the foundation lift. This was explained to me in detail before the project. The damage occurred during the lift and not during the preparations by Risen. I was so glad that I had chosen Risen, as I still had funds left for all subsequent repairs. 5-stars!

    Awesome experience, workmanship, customer service, prompt and thorough! Excellent outcomeread more

    Bats Foundation Repair

    Bats Foundation Repair

    4.7
    (66 reviews)

    We had an area of ceiling sheetrock repaired twice and the problem recurred. When contractors gave…read moreus estimates to repair it a 3rd time, they told us there would be no warranty on their work, because it was likely that frame movement resulted in the cracking... and that the root cause could be a foundation problem. They suggested we have it looked at. I spent some time looking at reviews of foundation companies, and settled on Bats. When I called, I was asked a few questions about my issue, and an appointment time was set with Calvin Burnett for about a week later. Calvin called ahead because he was running early the day of the appointment. He spent over an hour inspecting our home inside and out. He took precise measurements from a high point on our floor, and at points throughout our home. When he was done, he explained what he found, which was that the foundation measurements were within specification. He sent a report including a map of our home with the measurements later that same day. There was no charge for this, and Bats will keep the data in their records for comparison if the need arises in the future. Both the person I spoke with over the phone and Calvin were professional and helpful. There was no obligation or charge for the excellent service we received. I highly recommend this business for their honesty and professionalism.

    After a long process of vetting companies and getting multiple bids, we decided on bats and glad we…read moredid. They were not the cheapest, nor the most expensive; however, they were the most comprehensive, especially for the price. The work was done quickly, and correctly. It has been a couple of months now and my house is doing great! From the sales representative, to the office personnel, to the crew, and even the owner...top notch customer service! Things that other companies would charge extra for or make you do it yourself, they didn't BAT an eyelash to (PUN INTENDED)! I have since told several neighbors about them and will continue you to do so. One neighbor has already used them and another one is preparing to. If you are reading this, I promise I have done all of the exhaustive leg work to find the right contractor....LOOK NO MORE! You found them! Great job guys and thanks again!

    Done Right Foundation Repair

    Done Right Foundation Repair

    4.3
    (32 reviews)

    I had a terrible experience with Done Right Foundation Repair (formerly Done Rite Foundation)…read more They came out and worked on my foundation in 2019. A few years later (2022) I was noticing some minor cracks, not too bad but I brought it to their attention. I spoke to Chris on the phone who had a bit of an aggressive and condescending tone, and was blaming me for not "maintaining the soil" around the house. Since the cracks weren't too bad, I decided to let it go... It didn't seem worth it to have to deal with him. A few years later (2025) I had some sudden bigger cracks happening. So I called back. I was corresponding with both Chris and Mason who continued to tell me that I did not maintain the soil and that's why I was having so many cracks and it wouldn't be covered under the warranty. I explained that I believed I did everything I was supposed to do. I have an irrigation system, and I installed gutters and french drains as recommended by a 3rd party engineer. They continued to argue with me and continued to say that it was my fault. Then they told me that they would send an estimate to repair the foundation (again). As I was waiting to get the estimate for work that I felt should have been under their warranty I decided to get some other quotes. I called a few places (who were all very professional and responsive) and got a couple more quotes. (Also, just a note, my house shifted approximately 3 inches on one side.) I had to request the estimate a couple of times from Done Right and when I got it, it was much higher than the other quotes that I got. Obviously I decided to go with another company. I also was happy to not have to deal with Chris or Mason again. I've never dealt with more unprofessional people in my life. When the other company came out and started the work, I received a couple of abrasive emails from Chris and Mason accusing me of "poking the bear" by asking for an estimate when I already had "ulterior motives for who knows how long" by going with another company. It was crazy! AND he took pictures of the other company working on my foundation and sent them in the email. Were they watching my house??? He also said the company I hired did terrible work and threatened to report me to code compliance because they weren't doing the work with the proper permits. The company that I went with has been SO LEGIT and PROFESSIONAL and so far, has been a great experience.... The last email exchanges were just laughable. After blaming me for not maintaining the soil, they then said that I didn't even have a warranty because I never transferred the warranty when I bought the house. Ummmmm..... I owned the house for 8 years before they came and worked on the foundation and I still own the house. There was no transfer of ownership. They just did not want to honor the warranty and they were going to find a way out of it. They told me they "tried their best to work with me but I chose to be difficult." The point is moot because I wouldn't want them anywhere near me or my house and I'm still VERY creeped out that they were taking pictures of the other company working at my house. *** One more note: Done Right Foundation Repair, LLC is NOT a BBB Accredited Business as they state on their profile.

    Done Right Foundation did a great job of repairing the foundation on my home. They have a ton of…read moreexperience and gave me a fair deal to get everything taken care of!

    Groundworks

    Groundworks

    3.9
    (25 reviews)

    I started out with a driveway that was shifting and lifting, and Groundworks came out to repair the…read moredriveway so it wouldn't progress. The repair didn't work out and cracked the driveway more. The company came back out to check the repair because it continued to crack. We came to an agreement that Groundworks would repair the full driveway for a reduced cost and I am thrilled. They are coming out Friday, and we will see what happens, but I feel that Groundworks genuinely wanted to make me happy and accepted that their repair was not up to their standards. They were willing to accept the accountability for their part and negotiated in good faith. It took some time but I am happy with the resolution. Melinda

    Buyer beware! I have spent two months trying to get them to come and take a look at the foundation…read morework they did, which is under warranty (and not very good work) and they are not responsive. However, when they wanted to charge me $20,000 for new repairs, they were very fast to provide a contract and answer phone calls. It seems like they have no intention on honoring their warranty, although they are quick to ask for more money for other work. They promised stability in their foundation work, which they did about 2 years ago. Since then, the house moves more than ever. I have had to call someone to fix the outside door three times in two years since they repaired the foundation. An inside bathroom door does not close anymore for the first time in 20 years, and this is after they worked on the foundation two years ago. And Groundworks won't schedule a time to even take a look at it, even after I have been calling them for two months. They clearly have no intention to honor their warranty.

    Allen's Foundation Solutions - foundationrepair - Updated August 2026

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