Merrell, Irwin, & Associates (previously Stoner and Associates) CPA firm is easily one of the most…read moreincompetent and disreputable businesses in Chico. They managed to get our taxes flagged by both the CA Franchise Tax Board and the IRS - and we are both W-2 employees! If you love paying extra fees, having your phone calls go un-returned, then getting charged extra for their work to undo the mess they caused - then Merrell, Irwin, & Associate is your CPA firm! But seriously, like others we were unceremoniously dropped after they screwed up our incredibly simple tax returns. Jenni in particular is one of the most low-integrity people that I have ever have ever had the misfortune to cross paths with. Value yourself, your time, and your money - stay far away from these clowns.

When my mother passed she had a small business and her personal affairs. I had boxes of…read moreunorganized papers and a load of stress. Joan Stoner's office took great care of me. They handled the personal and business and they were very helpful and patient with me. I have complete confidence in there abilities and appreciation for there professionalism and care.

Couldn't get a ballpark figure over the phone on how much it would cost to do a simple tax form…read more Guess I'll keep looking

A friend recommended them for taxes because they charge a more reasonable amount to do your taxes…read morethan I was paying somewhere else. You upload your documents to a "secure site" (which is a joke I think? My browser gave me a warning about it not being secure and someone could be trying to steal my information - LOLZ!). Then you dont hear back from them for over a month. April 15th passes, no word. Luckily the tax deadline was extended this year (2021). When you call, you are told "its being reviewed and they will reach out to you, probably today." No one does. The next week you call again and they say the same thing. Then someone does reach out to you, huzzah! But it's not the person who did your taxes to go over them with you. That would be helpful. Instead you hear from the receptionist telling you your taxes are done and what you owe them and the government. Okay. Great. You look at your taxes and shit you owe A LOT. You're not used to owing SO MUCH. If you happen to have a question about something, they treat you like you're an annoying idiot and say "I've only been doing taxes for 34 years, I think I know the law..." Mmkkk. Yes, thats the reason you, and not me, are doing my taxes. And I'm ignorant, so I have questions. Jesus, I'm not attacking your intelligence. On the contrary, I'm seeking information to understand. If there is a mistake with the paperwork (payment math isnt adding up to the total balance, the first payment shows its already past due), when you ask about it, they tell you Tracy is busy and won't be able to look at whether the information is correct, for a month. A month, seriously. Your tax paperwork has errors and they can't even look at it to check their own work within a reasonable time frame. You need this information to be accurate because you need to take action on the information (the first payment is due in a couple weeks). Or is it already past due? Its too bad you're unimportant enough to get prompt service. I dont understand why someone else other than Tracy can look it over. She didnt even do them in the first place. Someone else there did. Not great service.

Submitted a form for a consultation on their website to see if they can assist with a large case…read more We will see where this goes...looking forward to response.

Elizabeth and Kevin are amazing. Not only do they go the extra mile with your case, but they…read morepersonally care. They are more then willing to work with you financially and your time schedule. I would definitely recommend them to anyone and everyone!

Jon is professional, clean, neat, punctual, courteous, along with his office staff . These are…read morethings we want when dealing with an accountant.

I can't say enough great things about John and the entire staff at Butte Tax Office. From the…read moremoment I walked in, they made the whole process smooth and stress-free. John was incredibly knowledgeable, patient, and thorough. He took the time to explain everything in plain language and made sure I understood each step. It's clear he genuinely cares about helping people--not just getting the job done. The rest of the team was just as friendly and professional. You can tell they work well together and truly value their clients. Whether you have a simple return or a more complex situation, this is the place to go. Highly recommend Butte Tax Office if you want expert service!

We use Statti for my place of employment and they usually get our IT issues taken care of fairly…read morequickly. I've had quite a few issues with my work computers for various reasons and 99% of the time, I'm able to speak to someone who will either walk me through the process to solve the problem or they will remotely access my computer and fix it asap. All around great service, knowledgeable staff and fairly quick solutions. Out of the many times I've had to reach out to Stratti, I've only experienced one issue. The power button didn't work after an upgrade was made to my computer. I have to take it back and hopefully they can fix it ASAP so... fingers crossed!

I have interacted with the Vista Net team many times since they opened their doors. They are…read moreprofessional, knowledgeable, responsive and understand what a budge is! I highly recommend them if you want a new system, an analysis of your current system or need overall support for your technology. Excellent team to have on your side!

New to the area and needed to get some network cabling done at my home. Scott was super responsive…read moreand extremely helpful. While he felt this wasn't a fit for Vista, he went out of his way recommending a couple of alternatives. This level of responsiveness and customer service was incredible. While my interaction with Vista was limited, the help and dedication provided to find someone better suited to the job reflects a level of service not often seen. Vista will be my first choice the next time something comes up. Highly recommended!

I had the pleasure of speaking with Mark. Exceptional…read morecustomer service, very attentive and informative. He took his time to hear my needs. I will recommend this to family and friends. Thank you, Alicia

I was very happy and surprised with the company. Very reasonable and very laid back and easy going…read moreconsidering their attorneys. They made us feel very comfortable and were very understanding. Their fee for a trust is set in stone and very fair. One price for everything, no surprises. When we arrived we arrived early but they took us right in. If you need a trust I would highly recommend them.

In my case, I had just learned my party was leaving the country & I just recieved their adress. I…read moreneeded to serve someone in their home city on a Thursday night and if I had no luck, I needed another process server to serve the person in a entirely different city on Friday. The urgency was that the person was leaving the country on Saturday. I called several process servers in both cities and had difficulty getting a response. Though I worked with a very responsive server in the city for Friday and I paid him (as it was getting late, 5p, on Thursday and I wasn't getting any calls back about serving the party on Thursday... Even the butte county sheriff's office neglected for an entire two weeks to call me back) eventually Amber from AW Legal services called me back. I was frustrated that I had lost the money (due to the lack of responsiveness from several places in Chico) from paying the other processor for the Friday job. However once Amber called, we discussed the entire process, the identification information, and her pricing. I had a fee waiver for the county, but you can't use it if they never call you back so I was happy to find that Amber's pricing is extremely reasonable!!! I made the payment and I advised the Friday process server (in the Friday city), right away, that I might be able to get it done that evening (with AW Legal) but the chances were slim. He told me to let him know if I got it done. Shocked as all get out, Amber, with only basic address info (wasn't 100% sure about the way the apartment # was written) managed to serve the party within two hours. But here's the icing on the cake... My paralegal had multiple misscommunications with myself & Amber in regards to getting the original paperwork from Amber so that it could be delivered to the court. Eventually, I had to cut out the middle man and (2 weeks after service) ask Amber to please send it directly to me. She paid out of her pocket to overnight it to me. This act alone deserves five stars! I was extremely thankful. Amber will send you simple smile emojis, one word answers, and she's not very verbose in her texts (Lol) but she gets to the point, will get the job done, quickly, and correctly. And she is the type that will stick with you until it is done! I couldn't have been happier with her kindness, her commitment to completing the job, her relaxed nature (at a time that is stressful to her clients), and her professionalism.

Got my transcription done in the time that was promised. Great communication. I would definitely…read morerecommend if someone needed their services.