This is probably the most unprofessional and irresponsible company I've ever had. I have 3 co-workers from Japan that need their Japanese driver's licenses to be translated into English for BMV (Indiana) purposes, and I asked this company to translate them for us. They translated them (which was fast, the only good thing), but the translated documents turned out to be ineligible due to a policy change back in 2016, with only one sentence missing. I contacted the company and asked them to add this sentence, they refused to do so and said they would only do so with a certain form from BMV. Then I went back to BMV one more time and confirmed no such form existing. After that, I asked our HR manager to do us the favor and contact the company for a refund since those documents are basically wasted. She called at least 3 times, sent at least 2 emails, left them a couple of voice messages, even scanned the BMV policy for them, and they would never get back to us. We paid over $180 for only 6 pages of documents, and now I am 99.9% sure that those money are pretty much down the drain. They are unprofessional because they fail to track any recent changes with regard to the industry, and irresponsible because they kept saying they were not doing anything wrong and would not take the responsibility unless BMV did something first. Last but not least, they never wanted to return us the money, I mean, wouldn't it be normal to get a refund because the product does not actually serve its original purpose? Once again, ladies and gentlemen, I present you with Alliance Business Solutions, winner of the most unprofessional and irresponsible company. read more

Had a horrible experience with them. I called and they said my documents would be translated in 24 hours. I needed to file an important process with my lawyers - had 2 days to file or would have more fees and new law being applied to it. It took them 5 days - that after I called to check why wasn't it been delivered yet. So, I lost the date to file my papers, and after 5 more days after My call again , they told me they only translated one of the 2 papers I sent because it had more then 250 words and I only paid for 2 pages!!!! Why didn't they tell me that before??? Or charge me extra???? Now I'll have to order from somewhere else plus thanks to their lack of service and responsibility I'll have to pay $1500 more dollars to my process... Do not use their service if you need it quickly or someone who cares about their costumers and services. Very disappointed. read more

This is a scam! I sent my documents over on Wednesday. I even called before to ask how long it will take to translate 1 1/2 pages and I was told 12-24 hours, which was perfect since we are pressed for time! I sent them at noon on Wednesday. Thursday evening I called to check on their status since we were past the 12-24 hours. I was told that I should have them by the end of the day. I waited and nothing came. On Friday I called at noon and was told by the end of the say again. I called again at 3:30pm and was told again that I should have it by the end of the day! Well it's the end of the day and well past 48 hours and we still have NOTHING!!! I wasted all this time waiting for this scam. This is precious time that we do not have anymore! Please be careful using their services!!! Order number 38523 My documents shouldve been translated from german to english Scott, thank you for your reply! I received a refund, but never received the translated documents that you said I would receive. I imagined that there would be some communication if the translator had a hard time. I would've definitely understood if someone wouldve emailed me or called me to tell me that I would get it back on Friday or Monday. In the meantime I could've made some more calls and more research to see if I can send it to a second translator. I have to have this done by Monday, as you know it's Friday 8:19pm, there is no way I can find someone now. And this is all because I trusted in your company! So while you are making excuses or are trying to bring your point across, you could look at what is going wrong and try to improve that so the next person doesn't have a negative impact! Have a good weekend! Edit: Today (Monday) I received the translated documents which I appreciate! It looks as it was done nicely! Thank you! read more

I loved the service response provided; I sent my document online (didn't need to drive or send by std mail!), I received my translation by email next day without having to pay extra, on a PDF format I strongly recomend them, very reasonable price as well read more

I recently needed a document translated from Arabic to English. By good fortune I came across Alliance Business Solutions. I had never worked with them before. I emailed my one page document on a recent Friday and within four hours had received a copy of the translated document to see if any changes to be made. There were a few simple ones and I asked that the document be certified and notarized to authenticate it. It was worth the extra $20. They did everything I asked and returned it priority mail. They also kept me informed as the work progressed. I received it on the following Friday. I cannot praised their work enough and hope to use them again. read more

I use this service often at my work for document translations and highly recommend! The translations are accurate and come back in a timely manner - usually by next day. They also usually give me a call to make sure I received the translation and ask if I need anything else. Great service! read more

Translatoion, Apostille ,etc. Thank YOU For All Your help. First time was nit so great. 2nd time- amazing- Thank YOU !

Super service! Alliance recently moved its headquarters from Nashville to Tampa, but remains #1 in my book!

This poor review is not for the actual quality of translation but for the attention to detail of client service. The website has done a good job of promoting it`s "national" service but fails to provide sufficient details about the location of notarized translations and it´s affect on the turnaround for Apostilled documents. I called them from California specifically telling them that I needed a notarized translation of a birth certificate. I received the notarized document with a stamp from Oregon which is impossible to Apostille in California. It would have been useful to know this before dropping 40USD for a document that I can do nothing with given the time frame I was operating in which this company was aware of. If the level of professionalism was up to par, and being that this they deal with this level of translations, I would have expected a more proactive service. When I called to point this out, the reception was the expected "you should have told us" . Well, working in custom service, I also know that a true professional would know better the kinds of questions to ask their clients to make sure that the services match the requirements. No apologies, no recognition of their shortcomings. Extremely disappointed. It should be known that I found their website via search "Los Angeles Notarized Tranlsation Birth Cerfiticate" expecting a "hit" in California, At no time was it mentioned that the notary would be in Oregon. Not on the website and not in our phone conversations. Buyer beware! =================== Update: The business owner was very quick to respond to this review and refunded the amount spent in full. I feel this was the correct thing to do and thank him publicly. I still feel the website needs to provide more transparent information regarding the location source of notarized documents so that anyone familiar with the Apostille process can make an informed decision about whether their services are a good fit or not. read more

Very quick , received my translated document within 12 hours , everything was accurate , there was no need for back and fourth. Best pricing you could find out there , and everything is online. and accepted for immigration purposes read more

Very fast and reliable translations!! We needed German drivers licenses translated and they were correct and fast! The price was also good.

Beware of this company. They sent me a quote then they raised 50% after I paid in full. And didn't the work.

We had a horrible experience with this translation service. We needed a translation from English to German for a court matter. They claim on their website to be able to provide professional service and accurate work. As we received the translation via email, we were pretty shocked. First of all, the second page of our 2 page document was missing. Several dates were wrong and many words were obviously translated wrong. I'm a German native speaker and I could instantly see that the translation was not done by a professional person. The Grammar was totally off to a point that the content was not understandable to a German native speaker. There were also several clerical errors in the translation, words had been forgotten or just taken out! Simple things that could have been easily fixed by a proof reader. We emailed them back with all our concerns and received a corrected version the next day, this time with the second page, which had even more errors in it. Since we spend quite a while to point the errors out to them the first time, we were not willing to do that again and spend more time doing the translation for them, for which we paid $100! Obviously the translation couldn't be used for any purpose and we asked for a refund. This is the answer we received: "Unfortunately, we will not be able to process a refund. We were provided with the corrections and the corrections were made. At this time we can offer to make the required corrections for any errors that are still needed." I believe when I pay money for a translation service, I shouldn't have to do the corrections and do the translation for them. The translation they provided us was obviously grammatically and clerically wrong and of very inferior quality. A possible correction from our side, (as they suggested) would have meant to translate the whole document for them. We couldn't use their translation and wasted $100 Dollars along with our time and energy that we invested in trying to work with them. This company is a big SCAM. Don't give them your money, you will surely be disappointed. They don't have professional translators, they don't even proof read, their service is useless and they don't even care. I will surely NEVER use them again! Note to the comment by the person below: This is a big LIE! I absolutely was a real customer of this company and can prove it to Yelp management if requested. Also note that this comment was made 2 minutes after I posted my review! This proves even more the point I made above, that they are trying to discredit my review. read more

I wanted to translate a Colombian birth certificate from Spanish to English, and it was easily the worst translation experience I have ever had. Completed document was full of typos, and they claimed that it was originally in Portuguese, when it was most definitely in Spanish. They refused to fix their mistakes or give me a refund, so I had to toss their translation and pay another translation agency to do it. Biggest waste of $54 of my life. read more

I have done quite a bit of business with Alliance Business Solutions over the last year and have had only positive experiences! They're highly professional, prompt in their communication and always had good follow through. read more

got a response after two months, just to say that they don't certify the document. that is not what my complaint was about, my complaint was that the translation page did not include a notarized stamp on the same page so no one can verify if the translation is for the original document. I will probably get response next year. read more

They helped me to get what I needed, although there were some bumps along the road. No company performs at 100% capacity all the time, but the better ones do what they can to resolve any problems quickly and completely. read more

In short: I would recommend using them, however allow for a period to review and correct the translation before you give the final approval. You need to review the translation because quality of translation is dependent on which translator picks up your job, The details: Translation Service Requested: Arabic to English Documents' type: university degree and transcript My review: Communication: response time and quality of responses: Five Stars Commitment to deadline: perfect, no delays. Five Stars speed of rectifying errors: perfect, on the same day. Five Stars Quality of Translation: here where it went a bit wrong, Three/Two Stats please notice that this company uses several translators, hence this comment is specific to that translator: - The translator made vital error by mistyping the graduation date!!! this is really vital error. - The translator missed an entire subject from the transcript - Obvious typos that can be easily identified by MS word read more

They responded promptly. First version of their translated document came in second day. They worked with me to revise couple of times to make it perfect. (Knowing the language helps). Surprised that revised copies came on the same day I requested. read more

Overall happy with services, easy to submit your documents online, price is decent, easy to reach them on the phone if needed. The only critique I have is I was told I would receive my document notarized in 24 h and it took 4 days. But it arrived and the translation was perfect. Would recommend their services. read more

I highly advise avoiding Alliance Business Solutions. Our office ordered a transcription of an audio file for a 48 hour turnaround time as guaranteed verbally to me over the phone by a company representative as well as detailed on their website. Now more than 72 hours since we ordered the transcription we've been given multiple excuses for the delay but have been offered no option for a discount or refund. The representative I've been dealing with has been unprofessional and condescending and absolutely unapologetic for their poor service. read more

The translation was fast and delivered on time, but then the consulate required my to make several corrections... The director of ABS translation got in touch with me after knowing of my complaint and has made great efforts to resolve the issue; he and his team has examined my case, apologized and offered a full refund. I would say the overall experience with ABS is still a positive one. read more