All new and young staff. I used to use this location exclusively because I ship packages daily…read more Now I don't trust that my packages will always be scanned properly. Also this UPS location accepts USPS but does not scan them and give you a receipt like some of the others do. I try to use other locations whenever possible now.

Always rude staff. And now all the sudden they're closed on Sundays. UPS used to advertise "we're…read moreopen on Sundays unlike USPS!" And this one isn't. Well use San Antonio or zephyrhills from now on.

Great customer service from Michelle! Healthcare pro here, under a deadline, racing from work…read morebefore close. She was calm, knowledgeable and went above & beyond, including staying past time to make sure the service was completed correctly. Relieved a lot of stress & really grateful for her professionalism! A+

This is not USPS, I went to send ordinary mail envelop to Canada and she said it is $2.72. I never…read morepaid such high price. In short, I felt that the site charges their own commission. Last time I send a book, which normally cost about $4-5, she charged me $8-9. This is media mail and again there was a commission cost added to the normal cost. So beware!!!!

I absolutely love this place. I have been a customer here for 6 years and although it's been harder…read moreto get in and out because of the growth from the area the staff is always friendly and welcoming. I have both a business and personal box here. The services they provide have been such a great thing that I can drop off my amazon boxes with the quick scan, I can ship things for business and have business cards, banners and folders all made. The value for what I get and the quality is amazingly honestly it's why I continue coming here even with the added traffic.

I have visited this UPS Store several times to return Amazon packages and send out my packages. I…read moremust say that it is the cleanest UPS Store I have ever seen, and the staff are true professionals. They are always polite and helpful to every customer that walks in.

This location is easy to access and the workers are friendly, even during a busy time of year!…read moreParking is usually easy to find out front and there hasn't been much of a line when I have visited. They offer packing services which is super helpful when shipping gifts. They also offer printing services and take back amazon packages so there is a lot going on in this location. I am glad it's in a convenient location.

Thankful for the convenience of this location! If it wasn't for my bad habit of constantly…read morepurchasing unnecessary products from Amazon, I wouldn't frequent UPS as often as I do. The employees are always very friendly and quick to serve you. I've hardly come in here when there's a long line, but when there is, it has always moved quickly. They have 2 self-serve stations just for Amazon returns to speed things up. They accept post office drop offs as well, which makes my life so much easier! The parking lot needs some re-paving, but other than that, this location is awesome.

It gets even worse. I dropped a birthday card in the mail slot on a Friday afternoon around 3p…read more It arrived a week later mainly because it wasn't stamped until Monday. So after driving all the way to this UPS Store, instead of using my own mailbox, the letter sat at this store for two mail days (Friday & Saturday). Instead of leaving Tampa on Friday, like I thought it would, it gets stamped three days later on a Monday. Completely missing the actual birthday by four days. I'm apologizing to the recipient who thought I forgot them. This is completely unexplainable. The main purpose of this store is to get mail out. I wouldn't trust them if time is of the essence. Original review from June 14, 2025: Arrived at 2:30p to a sign on the door (see pic) that says taking a break for 20 minutes. Door is locked. It's now been 30 minutes and no sign of the employee. 95 degrees out and now eight people in line waiting (see pic for some of them). How does this happen on a Friday afternoon?

On a Sunday, I was looking to return some packages to Amazon and decided to search for the nearest…read moreUPS store to get it done. As per my knowledge, UPS stores are usually closed on Sundays. However, I was surprised to see a new UPS store open that day. I walked in and was warmly greeted by Lanah, who assisted me in successfully returning my Amazon packages. Additionally, I also needed to get some printouts, which I was able to get easily from the same store.

Absolutely wonderful people. So kind, friendly and helpful. They go above and beyond to make…read moreyou'd feel cared about and welcome. They give you guidance on ways to send that help you achieve your goal and save money. They do things like help you fill out labels when they are not busy helping someone else. Compassionate and empathetic when they see you are having a tough day. They are angels from heaven. Sweet to everyone who walks in. They treat everyone the same - like they truly care about you just because they are really nice people.

Thank you so much for being a wonderfully friendly and helpful establishment! I've used Goin'…read morePostal on "Main Street" Downtown Zephyrhills so many times but it's not until you're in dire need, do you realize how great a business is. Friday 7/2 I dropped a packaged to be sent out, and Thank God, they were closed along with USPS yesterday 7/5. I realized I packed up the wrong item I sold, and noticed the mistake 7/4. So I called up first thing today, and talked to the nicest woman Skylar! She was able to immediately pull and hold my package until I could arrive and fix the mistake. She opened my box and shipped the rest of my packages while I repackaged the correct item. She was so nice and friendly to not just me, after a long weekend and TS Elsa, but everyone that came in while I worked. I will just start going here and avoiding the long ridiculous line at out USPS store. So many people are there at all hours, but Goin'Postal works so fast there's hardly a wait. I'm so great full for their service! She helped me with my problems that I created, and she did it with humor and a wonderful disposition! I appreciate the small town businesses of Zephyrhills, something I fear we are losing over all this revamping of our town! However, I hope Goin' Postal on Main Street stays with us forever. Thank you so much again for all your service and amiable hospitality, so things places are losing, you're keeping the good going'

I had some priceless pool cues I needed to send to Colorado. I stressed for WEEKS over the cost and…read moresafety of them. I can't say enough about Ship it easy. The name says it all. NOT ONLY did they pack them wonderfully but she found me the cheapest option, and they arrived right on time! I LOVE THIS PLACE . What a great place!

This is a small family owned company that goes over and beyond just shipping packages. When I…read morecouldn't pull up the address on my cell phone to return a package, Arrah was ready and knowledgeable to help me. Being a senior citizen, I'm not that tech savvy! What a blessing to get help these days, with a smile. They are at the corner of the strip mall behind Wendy's. See ALL the services they offer. Do your food shopping at Publix & stop in to see Jackie and her staff to say hello! You'll be surprised at all the services they have to offer! A very satisfied customer who will make this business one of my favorite stores!