Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

Got quotes from several roofing companies to replace our aging roof ( over 20 years old). Several…read morewere very good. What set Indy Rooftops apart was the overall value. Jack who was our sales/ consultant was awesome as was Teddi who is a manger. Very responsive & great at answering questions. We were able to get a great deal on a metal roof. The crew did a great job. Dedicated, friendly, & very hard working. They didn't rush but worked methodically as they should have. There was supervision when needed but they knew what they were doing. They also made sure to diligently clean up everything after the tear off including another run with the nail magnet the day after tear off to make sure everything was picked up. I urge anyone looking at replacing or fixing their roof to contact Jack at Indy Roofing to make sure they get a great honest estimate.

This company is FANTASTIC! We came home from vacation and…read morehad a missing roof tile! We called around with no responses! Thought I would search again and found Indy Rooftops. Spoke with the owner Mitch who sent out Carl Smith and Dan Mackesey within a few hours! They inspected the roof and replaced the tile in less an hour! Incredibly reasonable! Carl and Dan were so kind, respectful, and efficient! It is rare to find a company that responds immediately..actually shows up within a few hours and gets the job done! Customers for life!!

We had Bone Dry out to work on our chimney - tuck pointing, lining the interior, and installing a…read morestainless vent for our water heater. We're an hour away, and I had been trying to get local chimney sweeps and masons to come deal with our house for years. I'd get an estimate, and then no one would follow up. Bone Dry showed up when they said they would, did what they said they would do, were respectful to my house, property, and people, and cleaned up after they left. We had three different crews come through to address each phase of the work, and everyone was professional, friendly, and communicative. There were a couple of small bumps, but they handled them professionally and quickly. I was, all in all, very pleased with their performance. I'm a building professional myself, and very much appreciate what they do. They're good people, and did a very good job for me. Pricing was reasonable '(this stuff is expensive - brace yourself, but these guys don't overcharge) I'd hire them again without a second thought.

Have used them 3 times. Initially for a roof repair after straight line winds caused damage to our…read moreoriginal roof. Followed up a few years later by issues where moisture was entering our house through an access point and causing damage to our ceiling. They took partial blame for the situation and repaired things with partial charges. Most recently after a storm, they checked my roof and determined it was OK, but a rake board had come loose and the sales rep showed me a video verifying the need for repair. I consented. When they came to do the repair, it wound up being a simple 'nail back in place job', which was not what all I thought it would necessarily be. Combined with a single loose piece of siding that was also nailed back into place, I was charged $665 for a 10-15 minute job that required basically no materials. When I shared my concern that I felt the charge was excessive for the work performed, I was basically dismissed and charged the full amount. I realize I signed the contract, I simply didn't think the job warranted the full charge. I appreciate they got on a ladder and did work I wasn't comfortable or knowledgable enough to do, and felt a slightly lesser charge seemed to make sense for what they did. Guess I will look elsewhere for future jobs after the lack of understanding to work with me.

these guys followed through on a project that just kept on getting bigger and bigger. I appreciated…read morethere work and expertis.

Working with Apex was an absolute terrific experience. They came out gave me a quick quote. It was…read moreout to finish the job in no time I would not hesitate to use these guys for anything exterior home related. Professional reliable, and most importantly they showed up at the exact time they said they were gonna show up.

They were honest kept me updated what all they had to replace on my roof. Highly recommended. They…read morecleaned up after they were done nice. Will be using them again for my gutters , downspouts and they should board replacements

On September 27th during the aftermath storms from Hurricane Helene we had a tree fall on home. We…read morefound the Awesomest Contractor Mr David Lee owner of GUARDIAN EXTERIORS. Mr Lee was there from the day after we filed our claim until all the repairs were done met with our adjuster to make sure the adjuster got all that was needed to be repaired. After the estimate came in Mr Lee made sure all of the repairs were on the estimate(new roof, Vinyl sidding, gutters, & repair our fence). If something was missing he made sure our insurance made it right. When repairs were started Mr. Lee was there to make sure repairs run smoothly from beginning till the last repairs were finished. My husband & I we so excited because it was like nothing happened. Even our fur baby we excited to have his yard back. If you ever need a trustworthy Exterior Contractor Mr. David Lee owner of GUARDIAN EXTERIORS is the Company you. Once again Thank you GUARDIAN EXTERIORS & the owner Mr. David Lee for putting our home back together.

We hired Two Men and a Gutter to install a wider gutter over our garage. Within a couple months,…read morethe gutter began pulling away from the house, bowing outward, leaking, and overflowing. The installation ultimately left us with a worse problem than the one we originally hired them to solve. What has been far more frustrating than the failed work, however, have been the hostile interactions and complete lack of follow through from Two Men and a Gutter. Over the past year, we have spent countless hours attempting to get this issue resolved. We have made repeated phone calls, left numerous messages, exchanged text messages, and communicated directly with company representatives. Multiple times, the company acknowledged the issue, agreed that the work was covered under warranty, confirmed our account and address, and promised to send someone out to make repairs. No one has ever shown up to even look at the damage, let alone repair it. Each time we followed up, we were given another explanation, another promise, or another timeline. Most recently, we were told someone would come out once the rain had passed. The rain passed. Nobody came. Follow-up messages have gone unanswered. That was in May 2026. To make matters worse, both my husband and I have experienced extremely hostile and aggressive communication from company representatives during our attempts to resolve this issue. What should have been a straightforward warranty repair led to them screaming at me on the phone about our review of their work costing them business. At this point, we have lost confidence that Two Men and a Gutter intends to honor its warranty or stand behind its work. We honestly don't feel safe having by them back at our house either. We will now have to hire and pay another company to correct their poor quality work. Mistakes happen. What matters is how a company responds when something goes wrong. Based on our experience, I cannot recommend this company to anyone and would urge you to look elsewhere.

I'm a 67-year-old woman and a year ago I contracted with Mr. Francisco and his company to install…read moregutters with guards on my garage. This spring, I noticed there growing out of my gutters so I paid someone else to climb on a letter and take a look sure enough there were no guards installed at all. That was six months ago and I have contacted the company several occasions and the problem still has not been rectified. Thank God, I was wise enough to have them a detailed contract on the work that was to be performed before I made payment so should get some justice from the court. The fact that I even have to take it there company that advertises a lifetime warranty on their work is asinine buyer beware.

Our job: Whole roof replacement & replacing/repainting all wood trims on the roof dormers & our 20…read moreyr old house. Jeremy's quote included all the details of the layers and measurements of wood trims to be replaced after spending 3 hours up on our roof/around our house. And he seemed honest and straightforward. His price, on average, was towards the lower side, amongst all the quotes we got. (Compared to roofers who came briefly then asked to come back for measurement or gave quotes without measuring but told me he could look at maps to see my roof; and another that did not give details of what were being replaced....I had a bad leaky roof before this house that we had to fix every year. So I didn't want to guess or worry if the job would be done correctly. Jeremy's detailed quote allow me to research and learn what/why each layer was needed.) When I needed to re-adjust some items that my husband had asked him to do, both Jennifer and Jeremy were open for discussion, eg I wanted to use PVC instead of wood trim and they're ok with it. I just had to pay for the price of material. At first, I expected a crew of 6 ppl as Jeremy had told me, but for my roof, Jeremy referred it to Al who, with an assistant, consistently worked on our roof. He was gentle, polite, experienced; he would educate me professionally when I had questions about the roof. The roof took 4 days of hard labor. It took them another few more days more to finish wood repair and painting on the dormers and around the house. Al worked meticulously to make sure everything was done well and looking great. It was a super-hot week for roof work but Al showed up every early morning, working till late at night on our roof. Some of the trims took him 4 layers of paint to cover but he worked tirelessly to transform our roof and house. He also cleaned up very well, the debris from the old roof and all the nails. Before I gave the job to Jeremy, I had some hesitation because there was a one-star review about them not showing up by a lady, amongst all the 5 star reviews. I called Jennifer who explained the lady who didn't want to put any deposit down but expect them to show up to work. I am glad I went with my own instinct that this is a honest company. They did a wonderful job. Jeremy also replaced 14 window screens for me, added corrugated drains for my downspouts. He gave workmanship warranty and Jennifer also helped us registered for the manufacturer's warranty. About 2 weeks after the work was finished, there was a severe rain storm and we saw a small drip from our exhaust furnace vent so we informed them. Jeremy sent Al right away. Al couldn't find any issue with the roof but he caulked the bottom of our furnace pipe up there, and we did not have any issues during the subsequent rainy days since then.

Had a roof vent cover go missing from a storm. Called a few companies to give estimates. Sunset was…read morethe best. Honest assessment, kept us in budget and it looks great. Was able to match a 15 year old roof vent so it doesn't look out of place. Didn't try to sell me a new roof from the first moment like the bigger companies. We will need to replace it in the next couple years (something we already knew) and this will be the first place I call.

I contracted Indianapolis Roofing for a roof project and paid them over $17,000 upfront. After…read morepayment, the project never moved forward. No materials arrived, no work began, and communication with the company eventually stopped. I did not receive my money back. I later learned through public records that there are multiple civil judgments and legal disputes connected to the operators of this business. Had I known this beforehand, I would have made a different decision. I hope sharing my experience helps others avoid the same situation. Please take the time to research the individuals and the business thoroughly before hiring.

I am sharing my personal experience in hopes it helps other homeowners…read more I hired Indianapolis Roofing / NKY Roofers, operated by Dylan West and Quanesha West, for a roofing project. I paid the company over $17,000 upfront with the expectation that work would begin shortly after. Unfortunately, after the payment was made: No materials were delivered, No work was started, And communication from the company eventually stopped. I did not receive a refund. Because of the significant financial loss, I looked further into the individuals and the business. In publicly available court records, I found multiple civil judgments, pending legal matters, and business-related disputes involving the operators and the company. Based on my direct experience, combined with what I discovered in public records, I personally would not feel comfortable hiring this company again. My goal in sharing this review is simply to help others make informed decisions and to encourage anyone considering this contractor to do a full background check first.

Owner came out with estimate for the repair within a few days. Excellent job ! I I had other…read moreroofing companies come out and all they could talk to me about was replaced the whole roof. My insurance company disagreed. Excellent workmanship, above and beyond service. I was looking at several thousands of dollars.

From the owner: Kyle Hutton founded Hutt Roofing & Exteriors to bring integrity and personal services back to the…read morecommunity. His family lives, works and serves locally.