Apparently they set up multiple billing accounts and when I got the bill to pay it in the account…read morethere was a zero balance. Sent to collections. Canceled mediocre health care and terrible customer service. Have fun with AI getting ahold of someone

Changed doctors and office from one I had been with in Lees Summit for over 18 years to Dr. Jason…read moreBessey because the other doctor and office had just become to corporate and non personal. Family Health Specialist is a clean, very modern office and the staff has been naturally friendly and caring. Dr. Bessey listens to my issues and takes action based on what I say and doesn't have his head buried into a laptop like the previous doctor and office I had used. I recommend this office and Dr. Bessey highly.

Doctor Blythe is absolutely amazing and I can't put into words the care she provides for me and six…read moreof my family members she sees separately. My dad originally just found her through a website to find providers who work with people that don't have good medical coverage. For the entire time I've seen Doctor Blythe over the past six years, I have never even considered see ANYONE else. Even seeing specialists for other procedures makes me nervous because Doctor Blythe has been so trustworthy and kind. The people in Doctor Blythes office such as nurse Amy, are always sure to make sure my immediate needs are met and always work with me when I meet them with kindness and understanding. Working with patients in the medical field is not easy and they work incredibly hard to accommodate even people who may be seen as difficult - as I've seen personally! Amy is also incredibly gentle and someone I feel I can truly trust to speak to before I see Doctor Blythe. She is also perfect at drawing my blood and nobody has ever done that as I'm a tough stick. I have seen several doctors before her and I have never had my needs met the way she does. She doesn't just help acute problems but she looks at the full picture considering medical history of family members (even those she doesn't see) and anything that could hurt you down the line. Without any bias for me even after seeing me for so long, she is incredibly personable and professional to all patients I've chatted with throughout my time when we briefly meet in the waiting area. Even if Doctor Blythe were to move the Lees Summit area or Missouri (would make me so sad), I would follow her and be a patient even if it meant virtual visits. Thank you Blue Lotus for all you have done for me, my family, and your patients through my time with you!

This place is an absolute scam! Dr. Voss is a dream, however, the clinic owner Dr. Blythe and her…read morestaff that dont answer the phone just text because thats professional, are absolutely negligent. The person who replies to text messages told me that my husband had Hep C when HE DID NOT! Then when being frustrated by their failure to send meds to the pharmacy they replied back when you pay your membership we will send to the doctor for to fill these meds. I asked who sent this message as I found it grossly inappropriate as my membership was paid in full when the meds should've been sent, and I hadnt realized my cc was locked so I immediately made payment to be told they would no longer be seeing myself, my husband, or our child. Again, all via text and not from my provider but from the clinic owner Dr. Blythe. She will claim its because I was rude I am certain or made threats which I didn't and I have the text to back it up. I simply stated I needed this done in a timely manner or I would have to escalate this as my husband had been without his meds for nearly two weeks at this point. Not to mention this was my husband's first time seeing Dr. Voss and we understood that things happen which is why we hadnt been pushy but when it continued not being sent and then we were met with that rude message it was enough. As well, we waited for 2hrs that day all the while missing work because they double booked the doctor. This was our 3rd attempt at seeing the doctor and we had been rescheduled by the office the two previous times for double booking. This was a common occurrence, but Dr. Voss is amazing and was worth the trouble of Dr. Blythes poor attitude and management. She is more concerned with her vacations than her patients. The advertising of no waiting same or next day appointments is a load of BS. Yes, they offer reduced coop pricing but you will wait a month to get labs back and thats if they weren't coagulated when recieved at the lab. Oh and they have a habit of making rushed terrifying diagnosises as they told my son who had strep that they thought he had HIV because he had rose mouth. This was Dr. Blythe herself! Imagine how my 22yo son felt hearing that and the panic he dealt with for days while waiting for the lab results. All in all the only good thing about this place is Dr. Voss and if she is wise which I know she is, she will not stay in the practice for long as it will tarnish her name and credibility, because Dr. Blythe is simply a joke who at best paid for her credentials. I have met and worked with physicians who trained at the university of granada who were far better trained and more trustworthy than her. If you are smart you will avoid this cash only business as there is a reason they are cash only. Also, the sterilization practices leave a lot to be desired, many times they didn't even have paper towels or kleenex and if they had tp it was like a whisper, a half-ply, a piece of a McDonald's bag would serve you better. I strongly recommend a different clinic and hope Dr. Voss leaves this horrible practice as I would pay double to have her as my pcp away from Dr. Blythe and her piss pore management.

The neurology dept at this hospital is top notch and the the medical staff was more than generous…read moreand helped me so much since the ER. I was the youngest patient and was so taken care of. I felt so reassure and safe here. I knew my well being and health was in good hands. I can't thank you enough for the care.

I am very pleased with the excellent care I have received in the Physical therapy department. Kim…read moreis a patient and caring professional I get physical movement care. The department is clean, well staffed and have a substantial supply of physical training equipment. I am truly feeling a benefit from my visits and highly recommend this location.

Always pleasant staff when I go each year for a check up…read more Clean, professional, friendly.

Haven't been to appt yet. In speaking with staff everyone's great and professional save for one…read more Didn't catch her name. Infuriating how abrupt and unfriendly she is. Some get that confused with professionalism She represents that place and, so far, I'm not looking forward to procedure. Just for the bitter taste she leaves on one's palate