The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

Used the car manufacturer road side assistance. They in turn used Bradley's Towing and Recovery…read more After receiving several texts stating arrival time and several subsequent changes to arrival time, I receive a text stating "Come outside' . Tow service never calls when they arrive or knocks on address door, they just text saying drivers here come outside . I see text 5 minutes after it was sent , spent 20 minutes standing out side in snow . I call and text Bradleys NO ANSWER, I finally give up go in and call VW roadside assistance. VW roadside states driver drove by , did not see anyone standing by car. so he left . ( the car is in the driveway of the address given) Id say " CRAP SERVICE" By Bradey's. I'd also say maybe rest of the 5 star reviews are FAKE

Using my Roadside Assistance from Hyundai....and I was very pleased with the person sent... Brad…read morefrom Bradley's Towing & Recovery,...came exactly the time I was promised, promptly solved my issue [my bad..had manually turned on inside light and drained my battery overnight] and Brad was so understanding , very personable, knowledgeable and with a great smile on top of it all.... saying it happens a lot ..trying to make me feel better about what I had done. Definitely would recommend and won't hesitate to use his service again if need be as it was excellent!! This review is in Ottawa not Toronto??!!

Locked my keys in my truck with it running. They were there within 15 minutes like I was told. Both…read morethe dispatcher and driver were Awesome! Thank you guys!!

This is a great company to help you when your luck goes bad. They arrived at the scene of my…read morecollision with a few minutes with two trucks. The driver went way beyond the work required. Bought me coffee on the way to the police collision center, got me the collision form and a pen, waited patiently for over an hour while I made the report, waited happily while I filed a claim with the insurance company, then drove to CarStar. The tow operator went out of his way to look after me and make the best of a lousy situation. The towing fee was fair and the service was exceptional!!!

We had been away for 3 months and my Alfa Romeo wouldn't start. Roadside service sent someone to…read moreboost it who knew nothing about an Alfa Romeo. The dealer said that it probably needed a new battery and to get it towed. Mike came. Boosted it instantly and it has been running since. No new battery. If you have a special car insist on Mike when you call roadside service. Thanks Mike.

These guys are great. Considering the circumstances i had a great experience with their business…read more Incredible service from start to finish...courteous answering of phone, clear concise and dependable show up at the car that needed towing. The tow truck operator was beyond helpful and professional...the expertise getting a seized car out of garage was commendable. Took their time to make sure it was done right and safely. Would gladly recommend to anyone that needs a classic car moved, or for any towing requirement. Top notch all the way. If youre ever stuck and need help definitely give Ottawa metro a call asap. You wont be disappointed. Dont believe me? Give them a call for yourself

If there was another word I'd use it! They stole my truck then lied about having it for over two…read moremonths

You're a bit of a joke. On your website you state that you tow motorcycles but when I called the…read moreOttawa number, I was told you can't do that right now because the person who does this is on vacation, So I asked for how long/when I could call back, & was told the person was on vacation for "a couple of months".

This is a tough review to write - I actually had a great experience with this company (and…read moreparticularly the driver, Bill), but there was one tiny thing that threw it off. First of all, this was who I was dispatched to after calling GM Roadside Assistance when my little blue car blew it's tire. So tragic. I was told the tow truck would be there in 45-70 minutes, so I didn't rush getting over to where is was parked. About 5 minutes after I hung up with roadside they called to tell me they'd be at my car's location in about 15 minutes. This is great if you're looking for fast service, but unfortunately I had to take some time to get there. That being said, Bill was really patient and although he called me about 3 times in the 20 minutes it took me to get there, he was really kind about it when I got there. He even indulged the little guy I look after by putting on the towing lights and letting him watch the whole process - very nice. This guy's truck was immaculate and he was really nice. He explained a lot about the two truck industry (which I've had a distaste for since forever) and how he really takes pride in helping people, and he's not just chasing the next crash. He really seemed to enjoy his job and took pride in what he does, which I loved. So yes, all this was wonderful and he was a pleasure. But... About 15 minutes after I was seated and waiting in the dealership the manager asked me if the tow truck driver had given me my keys. Um...no. I thought he'd given them to the service person he was speaking to. Turns out he forgot to drop them off (which hey, it happens). This probably doesn't mean anything, but it did irritate me since I was already inconvenienced and time is precious. Anyway, he brought them back promptly. Bonus - they offer a VIP roadside assistance card for return clients, or friends of past clients. If I have to suffer the awful inconvenience of needing a tow, I'll definitely be calling these guys.

I've dealt with other Towing companies before and have had some fairly bad experiences, so when my…read morecar simply refused to start in the middle of the Walmart parking lot I immediately ran down my list of friends hoping to be rescued with no luck. Having my entire friends list fail me I begrudgingly did a quick search for towing companies close by and came across Gervais. I've seen their trucks on the highway before and they didn't look like relics from the 1970s so I gave them a call. To my surprise their dispatch was friendly and relatable. They assured me that someone would be there shortly and sure enough there was a truck within the next 10 minutes. The driver was friendly and once again defied all stereotypes. He took a quick look at the vehicle and determined that he suspected the starter solenoid (which once we got to my mechanics turned out to be a spot on assessment). He then asked where I wanted to go, loaded my car up on the back and got me to my mechanics shop a few kms away. Overall good, maybe even redeeming experience. My one gripe, and considering the service I got it's not a very big one, is that it's not the cheapest tow I've ever had. But then again the cheapest tow I've ever got also scared me to the point of drinking... Well done Gervais.

Super over priced Double the going rate…read moreThey brought a flat bed when any towing would do

JD from No limits is a blessing sent from above. I've called him a few times for myself and a few…read moretimes for close friends AND family!! Super polite and treats every vehicle like his own! FACT! He drove 15 hours to pick up my dream car not only that... burnt out his dullys for my car. Amazing guy. No doubt in my mind would this guy ever F**k ANYONE OVER. He's proved it multiple times. TRUST NO LIMITS AND TRUST JD!! These other tow truck drivers don't car about you health and if your ok.. they WANT YOUR STORAGE TIME. JD genuinely take care of you and make sure your car is safe!!! FACCCCCCT!!!

These guys help me out my car broke down, within 30 minutes he was there . Customer service is…read moregreat, not expensive at all. I would definitely recommend him.

Pretty amazing service.. got stranded on Bank St. For some reason the car wouldn't start. Looked…read morefor towing companies on google. Called Towing Ottawa. They were courteous. The tow truck came in 15 minutes. They boosted the car. Was very happy with the service.

From the owner: In Need of A Tow? When Ottawa residents need towing services they call us. Thanks to great…read morereviews and service we continually rank on the top page of Google. Let our reputation do the talking.