I called last minute to get embroidery. Not only it was very reasonable in price. Fit me in last…read moreminute. But delivered before promised. I dropped off at 12:30 done by 1:30! Unbelievable. The craftsmanship was excellent! Highly recommended.

I had these folks do a modest sized job and it turned out great. My Marine friend of many years…read morejust retired his second career and I needed precise font size & placement for the gift I planned to give him. If not done correctly it would have looked lousy. These folks nailed it, my friend was genuinely surprised and I couldn't be happier. Great job!!

I was able to get all my Christmas presents personalized on such short notice. I spoke to one of…read morethe owners and she was extremely helpful and extremely accommodating. Advised me to bring in the items I wanted embroidered which I did selected the lettering and thread colors. Thank you so much and happy holidays. Merry Christmas and stay safe

Beautiful stitching! Reasonable price. Friendly service. Convenient location in the Galleria.read more

Phenomenal! I'm so happy with the customer service, and my order turned out perfect. The embroidery…read morestand in the Galleria mall near the food court. The gentleman who runs the stand is sharp, personable and professional. I got my scrubs embroidered and my husbands surgical caps embroidered. He was able to match the font I wanted, and even look up a Nazca line logo for my husbands surgical scrub cap. He pays attention to detail and is prompt! Thanks so much! Would recommend to all my family and friends.

Karen is amazing! SUPER helpful and there is no shortage of selection in patterns, flosses, beads,…read morebuttons, etc. By far and away the nicest cross stitch store I have ever been too!

Great gifts candles decorations and specialty holiday food items. Wonderful helpful friendly staff…read more Free gift wrap. Been shopping here for years. I love this place!

Great service !! The owner on premises!! Loved it hard to find but definitely worth the lookread more

From the owner: Custom pieces for all your clothing needsread more

Do NOT go here. If he makes a mistake he will respond in an angry way and he will take your money…read more Hayling is bad business. Only go here if you have money to waste because of his mistakes What could improve: His customer service. His anger. And taking responsibility for his embroidery mistakes. He takes advantage on people who do not see the details in the designs

2 stars for friendliness and that's about it. After calling several places I found to be…read moreoverpriced, Hayling seemed like a good option with fair prices. I brought in some visors to be embroidered for a special occasion, then was told they are too thick and the needle would break. Gabriel told me he could heat press vinyl onto the visors. I agreed to a font (so many options!) and asked that the initials be centered from top to bottom and side to side, which he said was no problem. The hats were ready promptly the next day, and I was so excited to pick them up! The initials on the visors were neither centered from top to bottom nor from side to side. One of the initials was also just plain crooked. When I said the initials were not centered, he said, "Oh, you don't think so?" I asked if it was possible to remove the vinyl and redo it and he said, "No, sorry. I tried my best," then told me it was difficult because the hat was curved and the press is flat. Very professional! Now I am ALL about supporting small businesses, as I have one of my own, but I firmly believe in customer satisfaction. I know in my own business I would never charge someone for something I messed up and would fix it before even letting the customer see it. After throwing $20 down the drain, I got home, hopped on Google, and quickly learned how to remove vinyl. It took me around 40 min. per hat, but I would be mortified to give these hats as gifts. I was also able to do the monogram myself with my Cricut...should've done in the first place, but lesson learned! Save your $ and go somewhere else. Oh, and no one was wearing masks (even when I walked in with one on)...