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    3 months ago

    Great service !! The owner on premises!! Loved it hard to find but definitely worth the look

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    Hayling Embroidery - Bad business + anger issues. He was yelling at his wife one time that I walked in

    Hayling Embroidery

    (7 reviews)

    Do NOT go here. If he makes a mistake he will respond in an angry way and he will take your money…read more Hayling is bad business. Only go here if you have money to waste because of his mistakes What could improve: His customer service. His anger. And taking responsibility for his embroidery mistakes. He takes advantage on people who do not see the details in the designs

    2 stars for friendliness and that's about it. After calling several places I found to be…read moreoverpriced, Hayling seemed like a good option with fair prices. I brought in some visors to be embroidered for a special occasion, then was told they are too thick and the needle would break. Gabriel told me he could heat press vinyl onto the visors. I agreed to a font (so many options!) and asked that the initials be centered from top to bottom and side to side, which he said was no problem. The hats were ready promptly the next day, and I was so excited to pick them up! The initials on the visors were neither centered from top to bottom nor from side to side. One of the initials was also just plain crooked. When I said the initials were not centered, he said, "Oh, you don't think so?" I asked if it was possible to remove the vinyl and redo it and he said, "No, sorry. I tried my best," then told me it was difficult because the hat was curved and the press is flat. Very professional! Now I am ALL about supporting small businesses, as I have one of my own, but I firmly believe in customer satisfaction. I know in my own business I would never charge someone for something I messed up and would fix it before even letting the customer see it. After throwing $20 down the drain, I got home, hopped on Google, and quickly learned how to remove vinyl. It took me around 40 min. per hat, but I would be mortified to give these hats as gifts. I was also able to do the monogram myself with my Cricut...should've done in the first place, but lesson learned! Save your $ and go somewhere else. Oh, and no one was wearing masks (even when I walked in with one on)...

    MVP Embroidery Corp - embroideryandcrochet - Updated May 2026

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