I asked for an estimate, if it was free. I was TOLD "No we don't do free estimates. You pay a fee…read moreso we can put it towards the balance of OUR NEW machines." He LOST 3 customers INSTANTLY!!! I'm NOT responsible for HIS PURCHASES...NOR WILL I PAY them for him... DON'T EXPECT SATIFICATION!! They need YOUR MONEY...for THEIR choices!! Doesn't sound like a GOOD company...WHEN did they start bussiness?? Here are his EXACT words: No free esitmates. Huntingdon county.. the fee for the esitmate applies to the bal. Of the new equitment if purchased. I REPORTED HIM...BLOCKED HIM...BBB COMPLIANT!!!

BUYER BEWARE -- Heat went out in the middle of the night, and I could not get my regular HVAC guy…read more Called M&T Mechanical in the morning (8am) and they agreed to come and look at the problem which I believed to be a clogged fuel line. They arrived as indicated and looked at the oil furnace and ended saying that I had a "blown" motor. They'd be back after getting one from Ace Hardware. Got everything working again, which was good. When I got the bill ($700), I was more than surprised at the expense. Later, I checked the Ace Hardware website (and at the store ) which said the motor (Beckett 21805) was listed at $124.99 (Home Depot has it for @$87). I was willing to pay more for the emergency call but to get almost a 300% markup on the motor ($125 marked up to $350) and an oil filter (marked up to $100) is GOUGING. Normal industry rate is 50% markup. So, the long and short of it is: BUYER BEWARE when it comes to M&T Mechanical. You will DEFINITELY pay more than fair market and more likely be scammed by a company that's more interested in a big payoff that will cost consumers. Again, BUYER BEWARE when it comes to M&T Mechanical--it will work but will leave a hole in your pocket and bad taste in your mouth. If desperate for service, call elsewhere.

Austin came and fixed broken water pipes in February. He's done other plumbing work for us over the…read moreyears. Good quality work. Good prices.

Would have been 5 stars if he didn't charge me almost $400 for 20 minutes of work. To his credit,…read morehe was prompt, efficiently found and solved the problem (at least so far), and seemed genuinely nice. However, I don't believe his expertise was worth that much. His truck says "free estimates", and I thought he'd give me one before doing any of the work. Even when he broke the costs down for me, it didn't add up to my total. He had already done the work by that point though, so I didn't feel like I had a choice but to pay. If money wasn't a concern for me, I'd consider going back to him.

I have used Rabenstein Plumbing & Heating for the past 8 years. They have installed our outside…read moreunit and every year they service our unit. Very reasonable in price and very knowledgeable. I would highly recommend this company.

When we experienced biller issues Rabenstein originally was to arrive the next morning but we bit…read morethe bullet and agreed to pay the after hours price (big mistake!) even thought it was 3:30pm tech diagnosed it as a bad blower motor. Luckily they had one at the shop ($1300 which I agreed to pay) but not worries thus far. He wrapped up and moved along... the next day, I was concerned about the pricing and asked a local HVAC distributor about the price on the motor and they priced it at $200.... Seriously? 600 % mark up? Looks at the invoice and realized I was charged for 4 hours... my phone log and cameras show he called when he left his previous job at 3:29pm and left my house at 6:30pm. When I called the office the next day they needed to check on a few things but would call me back. Their response: part was another end model and was therefore more expensive. 6-1/2 times more expensive? I have to admit he did tell me it was expensive. As far as the rake, they informed me that they build door-to-door meaning from when he leaves his last appointment to whenever he either clocks out or goes to his next appointment so I was charging an additional hour for most likely his travel home. Sour grapes? Maybe but do yourself a favor. Get the details of the pricing before you commit to anything.

I brought my onboard RV generator to Berrena three times. For the initial repair, they charged me…read morefor more hours than they spent. When I brought it back, not working, the tech said he "did the same thing as last time," and not surprisingly it still didn't work. The third time they offered to "fix" it for another $300 in parts and "only" another hour of labor. I requested, and received, a refund for all but an oil change and spark plug hat I had them do while the genny was out. They charged me $250. Another repair service found numerous issues with the "repair," including low (and possibly old) oil. My generator has worked perfectly since they fixed it. I asked Berrena for a refund of the "$250 oil change" and was refused. The service manager told me he had watched the tech do it, said it was 2 quarts of oil, which my generator does not hold. Their own invoice only listed one, so this was patently false. The hours and aggravation, as well as the $250 I am now addressing with the Better Business Bureau, add up to probably the worst customer service experience I have ever had. I don't like writing bad reviews, but I don't want anyone else to go through this. Beware.

WARNING!!! Our HVAC stopped working at our cabin. My husband called Berrena because they were…read moreLOCAL in Huntington. Technician arrived, nice enough guy. He opened our unit and found a dead mouse had shorted out our capacitor, he removed mouse...asked my husband to turn on unit. Did a voltage check. Talked for about 20 minutes and said he lives in Cassville, about 15 minutes from our cabin and was heading home. Total visit, including chat was 30 minutes. Received bill for TWO HOURS. Husband called the office and the explanation was that tech's previous appointment was in CENTRE COUNTY. So they charged us for travel from Centre County, when Berrena's office is in downtown Huntington. WHAT??? My husband called to question bill and billing said that's their policy...to charge the next customer the drive time from where tech was last. Husband asked to speak with owner, and was put thru to Matt Berrena, who was very rude and extremely unprofessional. He said I'll see you in court and hung up on my husband. Husband called several times to ask that 1 hour be removed from bill, then he would pay. Each time he was met with rudeness and unprofessional responses by Matt Berrena. THIS COMPANY RIPS OFF ITS CUSTOMERS AND CHARGES OUTRAGEOUS EXTRA FEES. Beware...you could be next! NEVER, EVER call Joseph Berrena Mechanical for service!!! Subsequent to this experience, we had another issue and called Allied Mechanical, also located in Huntington. Tech showed up, spent 50 minutes and repaired the problem. We were billed for one hour. VERY happy with Allied! Call them if you need service!