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    Allied Modular Building Systems, Inc

    2.6 (7 reviews)
    Closed 7:00 am - 5:00 pm

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    3 years ago

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    People searched for Office Equipment 3,258 times last month within 15 miles of this business.

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    Staples - Cost is $78, Card only. Complete application online prior to apptmnt. Finger printing & photo will be done same day of apptment.

    Staples

    3.5(117 reviews)
    2.0 mi

    Thanks to Amazon returns, I've been coming here quite frequently. I kind of feel that because the…read moreAmazon return line is usually longer than the regular line! A few months ago, they finally created a separate line for Amazon returns, which is nice for the occasional time I actually do want to buy something. Staples is not inexpensive, and I could probably find things on Amazon for less, but you pay for the convenience of being to able to actually see what you're buying. I purchased my last few chair mats here, as well as my printer paper, which I usually have delivered so I don't have to carry it or load it into my car. Their text message deals are actually pretty good if you pay attention. The people who work there are nice enough, though one guy swore they didn't make what I was looking for, even though I had bought one there years ago. I simply waited a couple of weeks, and it turns out it was just out of stock.

    I visited the store to return an Amazon package and waited in the designated Amazon return line for…read moreapproximately 30 minutes. During that entire time, the return line barely moved while every customer who entered the purchase line was consistently served before those of us waiting to make returns. As both the purchase and return lines continued to grow, I asked the cashier if additional assistance could be called because it was clear that one employee could not keep up with the volume of customers. She informed me that she was the only employee available. While I understand that staffing shortages can happen and I appreciate that she was doing the best she could under the circumstances, the current system is clearly inefficient and unfair. After waiting for 30 minutes with no meaningful progress in the return line, I ultimately had no choice but to leave the store without even being able to return my package. It was extremely frustrating to spend that much time waiting only to walk away without accomplishing the reason I came to the store. Customers who have already been waiting in the Amazon return line should not continually lose priority to newly arriving customers in the purchase line. The current process results in excessive wait times for returns and creates a poor customer experience. I encourage Staples to review how this location manages checkout and Amazon returns. Whether that means scheduling additional staff during busy periods, providing dedicated coverage for Amazon returns when possible, or implementing a fairer queue management system, the current process is not working.

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    Allied Modular Building Systems, Inc - officeequipment - Updated August 2026

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