When walked in I was greeted by Peter. He was very helpful and gave me catalogs to look at as…read morewell. Good pricing on some great looking furniture.

This is my third purchase from these guys over the last ten years…read more All positive experience and good quality desks . I've never had one complaint .

We bought an office star desk from a furniture store right before we moved. The closing was…read moredelayed, so we didn't start assembling the desk until about 6 weeks later. Upon assembly, a metal part was defective. It was missing grommets necessary for the other parts to screw into it. per the instruction, we emailed the parts department on the first of the month and provided our receipt, model info, picture, etc. We called the next week to follow up and were told they will in answer in 5-7 business days. On the 10th business day, we called and were given a hard time before being transferred to a voicemail. The next day someone called back to say our ticket was assigned to an employee, who we left another voicemail for. 2 days later we get an email that says the address and name in the receipt doesn't match our request and it has to be reviewed by quality assurance. So we explained over email we moved, we are married with different last names. 3 days later we get a response that they will send the part. Part finally arrives, is correct so we continue assembling just to learn we are completely missing other necessary parts. So we emailed the contact back. No response. 3 more days we sent a follow up email to that person and the main box. At this point, we have a partially assembled desk that's been taking up an entire room for over a month and zero response. Complete waste of money and time, and still no desk. We ask if we can return this junk somewhere, and still no response. Poorly made pieces, missing pieces, and awful customer service and still no desk. If I could give them less than 1 star I woul. Don't waste your money or time on their products.

Giving a 3-star review, but will be updating once I see what the outcome is. I won one of their…read morechairs at a charity event via raffle drawing. However, when I unboxed it, I noticed the cylinder piece was missing. I wrote to their parts department asking if they could just send me the piece. The response I received was "the price for the cylinder is $20.32 + shipping". Now, I know I won this chair in a raffle, but I don't think it's right that they make someone pay for a missing piece because the manufacturer didn't do a final check of the parts that SHOULD be included in the box. I've reached out to the charity host to try and obtain the original proof of purchase, so hopefully, if I can show that this is in fact a mistake on the manufacturer's part they won't make me pay the "$20.32 + shipping". The service & the response isn't horrible, but it did irk me a bit. Will update once I receive their response.

I had a really great experience with Hannah at print & marketing services! She was very patient…read moreand helpful to get my business cards out on time and perfect just the way I like them for my business. Thank you for being patient with me understanding and going all the way out to make a customer like me truly happy.! I normally go to the Staples in Norco and trying the Chino one I am super pleased. Thanks again, Hannah. I also want to stay this place has low reviews honestly the place was super clean and well organized everyone doing their job will definitely be back! This is as of Dec hope you can see this and have a great experience also!

Office supply store. Mixed feelings about Staples now. Throughout the years I feel like the stock…read moreand variety are less and less. There's way more product online but not shown in the store. So it's hard to me to look at paper or office supplies without touching them or getting their dimension. They do offer shipping and free returns but maybe it's because I'm old school and want to physically see and touch before I buy. New Pros: 1. Amazon returns processed here. You get your money credit right away plus you get a staples coupon as well 2. Passport photos taken here 3. Processing of TSA pre check can be applied here which is pretty convenient. 4. Electronic recycling available. Plus you can get bonus points for credits to use later on. Cons: 1. Less product online the floor 2. Items displays don't match the price tags. So you have to be ready to take a photo and show the staff when you check out. 3. Hard to find available staff to help you on the floor. Majority of staff is busy chi asking out or with processing Amazon returns.

Do not buy the warranty and stay away. I purchased very expensive couches and a table here and got…read morethe warranty so I could be safe and put in a claim and pretty much warranty is useless when you need it. They will find a way to deny your claim. Buyers beware. The service is horrible the value does not match the price the furniture won't last. I suggest you go spend your hard earned money elsewhere

So in love with my new chair! Was looking for a heavy duty office chair because I reclined on my…read moreold chair and eventually broke. Went in and Joanna and Marcos were super helpful! They explained that most office chairs don't recline so they suggested this small recliner for my office. I work so much so this was perfect - small enough to fit the office but large enough for comfort. The quality and price is amazing too.

I've been looking at few places to wanting to purchase office furnitures. After I came to PNP,…read moreArmando was very knowledgeable and helped me with patience. Not only he worked well and explained to me the difference in price and quality. I was able to get all my office furnitures at a budgeted price. They delivered to us the same day with majority of the furnitures I picked were in stock. I am more than happy with this store. Also the delivery staff members were professional Definitely would recommend this place to anyone.

I read reviews after looking for a decent used chair to edit photos with…read more Pat helped me out and was super nice. I found a good chair in the $100.00 department and I'm very happy with the results. Very heavy duty chair and once I got home and adjusted correctly I found my self in a very comfortable sitting position. No rush to look at things so I also found a cool sitting/standing desk I'm going to buy later this month or next. Pat was super helpful and calm with me asking questions , very good energy in that business. I'll be back and would say shop here for your own personal business or if you are in charge of buying office equipment for a larger conglomerate.

It's to bad that such a good place is run so piss poor. Bought metal and had to wait 40min for them…read moreto pull it. Last time I'll come here. Every time it's worse. This is it.

I've been to Patton's quite a bit and in general I love everything about it. They have everything…read moreyou need to create what you want to create. Today, I realized further why I love this place... Excellent customer service. I've interacted with most everybody in there at some point and always spoke with knowledgeable staff. Today I interacted with Malena and it confirmed what I knew all along, Patton's has superior customer service. Malena is awesome.