Horrible customer experience and lots of attitude and lies, something should be done about this…read moreirresponsibility, Do not move in this place or consider for any reason or you will waste money and time

This is an updated review, reflecting both Cabot Crossing and their property management company Two…read moreCoast Living (Previously JRK Management). In July 2021 my boyfriend & I moved into this apartment, in the Merrimack building unit 101. The unit we got was so dark it was like a cave, and on top of that there were NO lights in the unit aside from in the kitchen & bathroom. There were holes in the wall that they had plastered over, and never painted the wall again after covering them (see photos). It took us WEEKS to get maintenance to come in to paint over the patches. Blinds were broken as well in both the living room and bedroom (see photos) and it took them over 3+ weeks for them to replace them. There was a giant dried up spider's nest on the ceiling of our bedroom & a roach in our bathroom (both pictured!) The worst was the giant RAT on our patio! When we informed the leasing office of this they couldn't care less and said "it happens". There were multiple circumstances where maintenance just walked right into our unit without calling or speaking to my boyfriend or I first because they didn't think we were home. Do you want to live somewhere they go into your unit unannounced? I wish I had installed cameras...I can only wonder how many times they did that when we WERE NOT there to catch them. While they don't mind coming in unannounced, they certainly don't do the jobs you ask them to do! NONE OF THIS IS EVEN THE WORST PART! It got even worse AFTER we moved out. We broke our lease early, it was supposed to end in September 2022 and we moved out in April 2022. We gave them a 60 day notice, as well as paid a $4,108 lease break fee as agreed to in the lease. Upon moving out we had no issues, or so I thought. 2 months after moving out I received a letter in the mail from a collections agency stating that Cabot Crossing sent us to collections for $275 worth of cleaning fees! Which is absolutely ridiculous considering we left our unit in 10x better condition than it was upon moving in, it was basically spotless and I took PLENTY of photos & videos to prove it if they'd like to challenge me on that. Also, $125 of these "cleaning fees" were for carpet cleaning when we were in a unit that was ALL HARDWOOD!! How does it get any more fraudulent than that? They also never even attempted to contact us prior to sending these "cleaning fees" to collections which is illegal. When I got this collection letter I immediately called and the office said they had no idea what cleaning fees that it was referring to, and I even have an email from them from June 2022 stating our account shows ZERO BALANCE. It has now been over a year since we moved out and I have attempted to contact both cabot crossing & the property management company hundreds of times with no response. Every time I'm told there's new management, in January 2023 the new manager told me yes these charges were incorrect & that he would reach out to the collections agency to get them removed. Great right?? Nope. He never did it, and I have called & emailed countless times since then to follow up and get no response. My next step is going to be just showing up and refusing to leave until they fix this situation. The ONLY response I have gotten was from the property management company as a reply to my BBB review, stating that we owe these fees because we broke our lease early...which doesn't make any sense considering I have a receipt FROM THEM stating we paid our lease break fee and that it's for these fraudulent cleaning fees!!! I have uploaded all the proof I have proving everything I've stated in this review is 100% true. Please for the love of god do not move here, unless you want your credit thrown in the trash. This was my first apartment after turning 18 and if I could do anything to go back in time and stop myself from signing the lease I would. You have been WARNED. Also, as I am sure someone from Cabot Crossing or Two Coast Living management will be reading this, I will NOT stop until my situation is rectified. I expect to be contacted ASAP.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Chris is a great real estate agent! He helped me find a great place in downtown Lowell at a good…read moreprice. I still stay in touch with him to get the beat of the city and the real estate market

Hi Doherty Properties. It really sickens my stomach how you are trying to continue to push the sale…read moreof this home that the poor seller is no longer interested in obtaining new offers. For us buyers, This is FALSE ADVERTISEMENT and a huge Clickbait in order to obtain new sales leads and exploiting your customer's property to drive business for yourself. I would like to publicly share my story via this platform since all your "Potential" sellers or buyers should be aware of the shady business model Christian Doherty manages his company. My wife and I made a very high fair offer by several thousand dollars way above the asking price on Saturday, June 28th, 2020 after attending a very disorganized and unsafe and not socially distancing "Open house". This Lister not only ignores our offer but also never replied back to any emails or calls made by our Licensed realtor. It was only until this morning where my realtor sent one final email proposing to present our offer to the seller along with their presence is when they finally replied back. Their answer was simply stating that the seller is very emotional and is having a very tough time selling her childhood home. Therefore, all of the 24 received offers that have gone up to the upper $700,** K were never "answered". However, the customer already made a session over the weekend and went for the buyer with the highest percentage down for a deposit and not the high amount of money for their home. WELL if that is the case. Please TELL ME WHY you keep reposting several times this home as available and for the same amount of $579.99 on your Facebook page and your official company page???. This is such an unprofessional thing to do and I wonder how many other of the 24 buyers you have kept waiting all this time. CUSTOMERS!!!! PLEASE BE AWARE OF THIS AWFUL BUSINESS MODEL THEY CALL Doherty Properties. https://www.facebook.com/DohertyProperties/ 46-48 Hood Rd | Tewksbury | MA 01876

Alex was the best landlord! Always there to help in a timely manner…read more Property is kept very clean and safe in the bad weather. I would highly recommend his apartments.

Great experience at 255 Nesmith St--responsive landlords, clean, well-maintained property. Thank…read moreyou, Alex and Amanda. Keep up the good work.

DO NOT HIRE THEM. Joseph, the guy in charge of the movers, is extremely opportunistic and will take…read moreadvantage to charge you more whenever possible. The movers were supposed to arrive between 10 am and 12 pm, and they ended up arriving at 1:54 pm. The worst of it all: they didn't have any equipment whatsoever with them. I had to go to UHaul to buy them a dolly. The work was supposed to last 2 hours for a 1 bedroom apartment. In reality it took 3 hours and 30 min mainly because the movers didn't have the equipment necessary to do their job. At the end, Joseph ended up charging for 2 extra hours because they like to "round up" their service. When confronted in the phone for their lack of preparation and dollies, Joseph didn't take any accountability and hang up the phone.

Staggering lack of accountability for damage to walls and furniture, very disrespectful to my…read moreneighbors. Sent 3 helpers, one stayed by truck 80% of the day without unloading the truck, just 'overseeing'. cost a fortune and no response after repeated attempts when wanted to discuss service issues. Go elsewhere.

We hired James for a complete yard transformation. After my yard transformation that came out…read moreAMAZING, he has been maintaining my yard bi-weekly for the last year. We even hired him to do our snow removal this winter and I also am hiring him for my junk removal . He is by far the most reliable landscaper we have ever had. He is very consistent with his mowing , edging, snow removal , spring/fall cleanups, junk removal, even all the minor repairs I have needed him to fix for me. He has a very polite & hard working crew. The team is very professional and knowledgeable. I am very pleased.

James is amazing. He gave me a very reasonable quote to clean up my very over grown yard. He worked…read moretirelessly. This yard has never looked so good. I wholeheartedly recommend him!

I've lived here five years. I told maintenance about mold over a year ago. I had to report it to…read morethe state. Mill & 3 is not safe for families with young children. It's not safe for anyone. Since I called the state and mill & 3 failed they have harassed me however they can. They diverted my mail. They have stolen packages directed to me. Also I reported a woman who had been harassing me on the complex. They told me they can't get involved in resident disputes. All four of my brand new tires and my car was keyed by this woman and her adult daughter. Princeton is not doing anything about it. Don't come here please. Anyone that wants proof of what I'm saying please email Arieanna29@aim.com. Don't live here I have serious health complications due to mold. This is a bad bad company. Pictures say everything about what's going on in Princeton communities. If you're quiet and don't mind dying to mold you'll be fine. If you're ok with other residents harassing you and damaging your property and you don't complain you'll be fine. Complain and Princeton will TRY TO come for you. Be smart they are ignorant and the staff are stupid. I was in the hospital admitted for a seizure and Princeton sent a noise complaint to my apartment and nobody was there. Smh do not live in this property. Princeton has many properties in Ma, Maine, NH and I believe possibly Connecticut. Do not rent from them unless you want your rights as a human being to be violated. Pictures speak a thousand words. I gave it to you all in black and white.

I am writing this review as a long-term tenant of Princeton Properties. I apologize for the length…read moreof this review but want to warn future tenants of the unacceptable and unethical business practices of this property management company. This property management company will lock you and get every cent they can out of you. They intentionally word their documentation so that when tenants have issues or need to move out, it gives them all the power and will only financially benefit them. Reading through the lease, 60 days written notice of vacating your apartment is needed to be given if you plan to move out. This is mentioned several times. After contacting them and giving them well over the 60-day notification, I was told that since we are breaking our lease we would owe them over 2 months rent in order to get out of our lease. No where in any of the documentation are penalties written or any clear indication given of what those penalties would entrail. We responded to their early termination agreement in writing stating the following reasons: 1-In our three years living here, we have seen apartments be turned over to new tenants in less than 2 weeks time after someone moves out. We couldn't even see the apartment before moving in because tenants were living in it. One of the reasons they are requesting fees is because the apartment won't be rented for a period of time-this is untrue and just a ploy for them to receive more hard-earned money from us. 2- We have kept the apartment in immaculate condition and have allowed numerous 'inspections' to occur of our home. We have spoken to other tenants, and they don't get 'inspections' as often as we do. But we agreed to this because we understood it to be required. We have been told after every inspection how much they appreciate how we care for the apartment and the condition we have kept it in. Another reason for their request to due to damages or repairs needed for the apartment-by their own admission our apartment is immaculate. 3-We also stated that rent has been increased every year since we have lived in the apartment and now is up to over $300 more per month than our original lease. When making this point, I was told that they aren't required by law to state rent with increase with market rates. Given the housing crisis currently in Massachusetts, this is a VERY unethical practice. We have had multiple issues while living here as well-from broken AC units in the middle of August (which took a full month to repair), to an ant infestation, and mice. Also, the bedroom windows in our apartment leak drastically when it rains. We gave up on notifying the property management of this issue after doing so several times. We have to ensure that nothing is within the leaking areas of the window when it does rain. I luckily saved my computer and furniture, but was unable to save curtain's. I highly discourage living in any one of the properties managed by Princeton because they will essentially look to gain financially from you in any way possible. They repeatedly told me they aren't required by law to put things into their leases and also not required to give people options to break their lease-which is unethical and just unacceptable business practice. Stay far far away!

They are not accommodating to the home owners.. when there are chief complaints. They are not…read morehelpful at all

Biggest dirt bags around. The worst receptionist , worst service, and somehow the biggest…read morecomplainers when it comes to helping you while you are paying them good money.

Well let's get started he never comes to fix anything my poor aunt is elderly on oxygen her place…read moreis full with mice to the point there eating her furniture and he says because she uses oxygen there nothing he can do over the cold days her pipes froze the tub was filling up by the drain and all he told her was send me a pic threw the app she's lucky she can operate a phone man He would get pissed if you called him at 11 pm for an emergency he isn't fit to be a landlord he doesn't care about the people he only cares about the money I live in a six faimly building two of the units are rented we would call with problem all he would say is put in a repair claim we would two days later they would complete the repair order on line but never come to fix the problem he is the biggest SLUM LORD OUT THERE ! And I can say from experience cause I used to be a property manger for over 30 years I'm only giving one star because I have to give one to complete this statement but he would get minus 10 stars if I could rate this on my own

If I could give zero negative stars I would. Fraudulent acceptance of rental applications at over…read more$45 each individual that would be living in a property.. imagine how much one property takes in, which would be ok if they actually were a candidate for the rental. But this company makes appointments and never shows for the tour. KEYRENTAL of Merrimack reaps in thousands of dollars accepting applications for a property/properties that are already under contract. Several families including myself , waiting hours outside for an agent , only to give up after 90 minutes. Deceitful , fraudulent, hurtful business practices. Owners as well as potential renters should think twice before doing business with this property management company.