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    Martin Property Management

    3.0 (2 reviews)
    Open 8:00 am - 10:00 pm

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    Services - Martin Property Management

    Property management

    Buyer's agent

    Listing agent

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    8 months ago

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    The Dartmouth Group - Mattress and air mattress that's been sitting there for a month

    The Dartmouth Group

    (62 reviews)

    We are a new condominium development and the Board was just transitioned from Toll Declarant…read moreTrustees to a full homeowner Board. We have had TDG for 2 years now during the construction phases. We have a Portfolio/Property Manager, Cheri Gillis, and an assistant, Gessenia Garcia-Lopez, both who are not full time, and other than being onsite f/t, both provide service as if they were. Cheri takes great care of us, even though she is managing a multitude of contractors that Toll uses. After Transition, she has taken excellent care of our working Committee Chairs and the Board. The TDG emergency support after hours dispatches their tech who is onsite in 20-30 minutes. The only downside for not giving 5 stars is the slow response for normal service requests and that there is no service level objectives in the Toll management agreement with TDG. Otherwise, TDG has the tools and scale to support our 66 homes, and Cheri is a very responsive professional experienced property management portfolio manager. I am upping my review to 5 stars. Cheri and Gessenia alone do so much that it makes up for the lack of a service level performance requirement and objective; this was a lacking my Toll in their original Management Agreement with TDG. TDG is hired by the HOA Board, who have sole management and control and accountability for the HOA; TDG takes direction from the Board.

    Called this morning as a prospective buyer. My call was returned immediately. Christina was very…read morehelpful. Good vibes!

    JCW Title

    JCW Title

    (2 reviews)

    They are very unprofessional and tried to charge me a very unreasonable amount of money for a…read moreoperations agreement that was more then 60% completed. They did not want to meet in person and talk over email. So absurd!

    On the advice of my agent, I used JCW title to close our home sale. Colin and team were very…read moreresponsive before we signed the contract. Afterwards, things were lukewarm but certainly not particularly available. The closing was a complete cluster. We were selling our house and moving across the country, and left a few days before the actual closing date. So we set a date and time for us to sign the closing papers (before the actual closing date), and then head out of town on vacation, etc. 1) No one came to the closing time we set with them. They literally no-showed. I waited 2 hours for someone to show up on a Friday afternoon. No one returned phone calls, emails, or text messages. It was only when our agent called him from her number, not mine, that he responded, and then came to the closing noting that he thought a partner was doing it. To his credit, he came on his day off. 2) I told them in writing (multiple times) that once we sign the papers, we're going to be on vacation or driving, so if there's anything we can provide ahead of time, please let us. The day of actual closing, they call me frantically asking where to send the money to, and ask me to fill out some banking form and provide documentation about my bank account. I'm driving across the country when this is happening. I asked them no less than 5 times before this to please make let me know what if anything I can provide ahead of time. This was a foreseeable problem and an enormously obnoxious waste of time while moving. There is no circumstance in which I would recommend them or use them again. The only reason this is a 2 star and not 1 star rating is that the actual contract was executed without clear problems, but frankly, this is standard fare and should not be so frustrating.

    Martin Property Management - realestatesvcs - Updated June 2026

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