We are a new condominium development and the Board was just transitioned from Toll Declarant…read moreTrustees to a full homeowner Board. We have had TDG for 2 years now during the construction phases. We have a Portfolio/Property Manager, Cheri Gillis, and an assistant, Gessenia Garcia-Lopez, both who are not full time, and other than being onsite f/t, both provide service as if they were. Cheri takes great care of us, even though she is managing a multitude of contractors that Toll uses. After Transition, she has taken excellent care of our working Committee Chairs and the Board. The TDG emergency support after hours dispatches their tech who is onsite in 20-30 minutes. The only downside for not giving 5 stars is the slow response for normal service requests and that there is no service level objectives in the Toll management agreement with TDG. Otherwise, TDG has the tools and scale to support our 66 homes, and Cheri is a very responsive professional experienced property management portfolio manager. I am upping my review to 5 stars. Cheri and Gessenia alone do so much that it makes up for the lack of a service level performance requirement and objective; this was a lacking my Toll in their original Management Agreement with TDG. TDG is hired by the HOA Board, who have sole management and control and accountability for the HOA; TDG takes direction from the Board.

From reading the reviews it appears that it depends on which rep handles your property. For those…read moreof you that had a good experience with them, count yourselves fortunate. We had them for over twenty years and replaced them a couple of years ago. For over ten years we had tennis courts that went unused as they had fallen into disrepair and TDG threw us all kinds of excuses as to why they could not be renovated, saying they had to be totally stripped out, the property dug up, new fencing required, etcetera, and quoted us in the vicinity of $250k using their preferred vendors. We have had new management for the past couple years and now have a beautiful tennis/pickleball court and a basketball court, with picnic tables & umbellas, a park bench, and trash receptacle, and the whole shebang cost a fraction of the pricing TDG had quoted. The existing fence remained and the courts were resurfaced. TDG told us that the founding docs required us to get signatures from at least 70% of the unit owners, which turned out to not be the case, as we were able under the founding docs to repair the recreational area, and the digging up and all TDG said was required was NOT required. There are so many other issues I could report here, but it would require a tome the length of the epic novel, War and Peace". We have had so many improvements here since we terminated TDG and the new management firm earns their fees and actually helps us keep expenses in check. TDG just gave us lip service, the new company gives us real service.

Great team that worked hard and made me feel good about the whole process.read more

Suzanne and Company is filled with professional, courteous, hardworking people across the board…read more They go above and beyond and made my home sale as easy as possible. Their market research and data were totally comprehensive, and we ended up getting over asking price on our home. Highly recommended!

They are very unprofessional and tried to charge me a very unreasonable amount of money for a…read moreoperations agreement that was more then 60% completed. They did not want to meet in person and talk over email. So absurd!

On the advice of my agent, I used JCW title to close our home sale. Colin and team were very…read moreresponsive before we signed the contract. Afterwards, things were lukewarm but certainly not particularly available. The closing was a complete cluster. We were selling our house and moving across the country, and left a few days before the actual closing date. So we set a date and time for us to sign the closing papers (before the actual closing date), and then head out of town on vacation, etc. 1) No one came to the closing time we set with them. They literally no-showed. I waited 2 hours for someone to show up on a Friday afternoon. No one returned phone calls, emails, or text messages. It was only when our agent called him from her number, not mine, that he responded, and then came to the closing noting that he thought a partner was doing it. To his credit, he came on his day off. 2) I told them in writing (multiple times) that once we sign the papers, we're going to be on vacation or driving, so if there's anything we can provide ahead of time, please let us. The day of actual closing, they call me frantically asking where to send the money to, and ask me to fill out some banking form and provide documentation about my bank account. I'm driving across the country when this is happening. I asked them no less than 5 times before this to please make let me know what if anything I can provide ahead of time. This was a foreseeable problem and an enormously obnoxious waste of time while moving. There is no circumstance in which I would recommend them or use them again. The only reason this is a 2 star and not 1 star rating is that the actual contract was executed without clear problems, but frankly, this is standard fare and should not be so frustrating.

Not professional or ethical people! In a business supposed to be built on trust and reputation,…read morethey fell short!

The Higgins Group facilitated the purchase of the home my family lives in today. The level of…read moreefficiency and customer service was second to none. Having had past experiences with realtors that couldn't understand my needs, or didn't listen to my guidelines, it was refreshing to finally work with a true professional. I have since recommended The Higgins Group to several friends and family, all of which have given positive feedback. In a market saturated with realtors, I would recommend you choose The Higgins Group to make your buying or selling experience about what matters, that is you and your family's needs. Thank you again Higgins Group for all you've done.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!