The have had my mini tiller for a year. I've been out of town a lot since they got it, but when was…read moreable to reach them by phone they were going to handle it right away and give me a call. Never received a call, now the phone number is disconnected. My neighbor says they are still at 606 SE 162nd Ave. I guess I will drive there and see what happens. Sounds like I'll be lucky to get it back even if it's not fixed

First off, this business is no longer "Jay's Mowers and Chainsaw" - it is Rix Small Engine Repair…read morehaving been sold twice. The new owner is "Eric" - he seems decent enough, but is very down on his luck. I've had good service at this shop before, but over the past year, things have declined significantly. Dropped off a pole saw to have repaired last August. Never got a call for over six months. Business phone number 503-287-6610 is disconnected. Finally, I went there to inquire. Found out Eric was on the verge of forclosure. Orders stacked up; my pole saw was "lost and in storage". Eric promised to call soon, but he never does. Not the first time. The place is a mess: completely disorganized and in despair. Seems sketchy and junky now. I hate to see a good shop and business decay, but feel it is my duty to warn others: DON'T COME HERE EXPECTING YOUR REPAIR TO BE SERVICED RIGHT. You've been warned.

Not happy with the service. I dropped off my mower was told the price was $160 to service it after…read morethey looked at the machine it seemed high to me but I agreed to the price. I came back to pick up the mower and was told the final balance was over $160 I asked if the $50 deposit was going to be taken out of the final balance and for the first time the service was an additional $60 putting the price over $220 for the service. No one called me to approve an additional costs. Honestly If I would have known the cost upfront I would not have gotten the service but rather just used the mower till the motor died and bought a new lawn mower. The cost of the service was past the tipping point of the cost of a new mower. Felt like there was a bait and switch after we had an agreed to price. Not what I would expect from a big name in the industry.

Great place. Very helpful…read more We went in the store 5 minutes till close and they helped us and showed us how to start our FS70 weed eater. Thank you

I've stopped in here about 3 different times over the last few years. The first few times I…read moreunderstood they couldn't help and had no bad feelings over it because they tried. But after the last interaction yesterday, I will never consider buying anything here. Apparently it was too difficult to attempt to locate or order a 3-1/2" idler pulley for my 30 year old mower. I stopped in B/C I prefer face to face interaction and support of local businesses. The guy behind the counter, although he was nice, simply wouldn't even take 5 minutes to order a $30 pulley. The whole interaction was less than 45 seconds, barely looked at the part in my hand and told me to get it from Amazon and there was no way he could help, instead of pulling out the Oregon book he has behind the counter and flipping through some pages or trying to even see if they had anything close. Too bad, I was hoping to purchase a new machine this year from them with cash. Guess I'll find somewhere that isn't too lazy to help.

I normally don't post reviews but after looking at some of the previous reviews, I'm beginning to…read morethink a little bit different about this company. recently took my tractor in for repairs the cost of $1,400 .I was told 2 to 3 weeks got it returned short of a month.. picked it up, brought it home discovered The drawbar wasn't going down. It was a simple fix, but had to load it back up, haul it back to Gresham. They promptly fixed the problem and we returned home. I called to see if I could be compensated some for our time, lost and not being able to get my garden in with the sunshine before it rained . I was told definitely not , think I'll take my business somewhere else next time.

one star is too many. they had my mower for a month already and today they said it was going to be…read moreanother three weeks. this was after I was told two weeks ago it would be a couple of days. the person i spoke with today was rude & unprofessional. shoved the lawn mower in the back of my car without folding the handles down and called me a bitch as he walked back in. STAY AWAY FROM THIS PLACE

Highly recommend. I have a 10 year old Sun Joe Lawn Mower that I thought needed a replacement…read moreblade. It just needed sharpening. My mower is now operating like it was new! Cost to sharpen the blade $11 , amazing.