Needed a battery. Broke down a block away. Glad they had one available. Took over 10 min to bring…read moreit out but satisfied.

Don't go there un Sunday. I was there yesterday 09/13/20, the employees had bad actitud. Looks…read morelike they hate to work on sundays.

I have been coming to this auto parts store for quite a while now. Majority of the time it is not…read morebusy, there's always someone there willing to help you charge your car, I'll check the battery or even help you look for an item that you need. The prices are fair and I always make sure to use my auto parts rewards card to get the best deal possible. Sometimes I use some of my coupon apps to get a gift card Or pay at the register with the app to get cash back. Downfall is sometimes they are understaffed so sometimes it can be a bit so if you are waiting for a staff to help you. Other than that door is clean and they are following regulations with Covid. It is also convenient being at the corner of Bruckner, with parking, and since this area does not have much auto stores.

That morning staff is rude. They don't know how to properly speak to customers over the phone I…read morehope ownership sees this message your staff hung up the phone on me and have Zero etiquette over the phone in particular the morning staff

I been dealing with Ralph, for about 1 yr now, they are very polite & efficient…read more.. Most importantly they have great prices... , Fabian Hidalgo

Came to this location to since my boyfriend called to hold an item for me to pickup. Unfortunately…read morewhen i came i waited in like for a while and when i decided to just ask the cashier Savanah about my items she told me they don't have anything on hold. They should have told that to my partner before hand! Thank god he gave me the pictures of what he needed. Now he has been having a hard time finding a specific filter for his oil change. They said they only had one in stock when he called. Annoying I then believe the next girl (Marie?) was super friendly and helped me look for the oil. Unfortunately no filter. Hate wasting my time driving to locations out of my way after they say they can help to find out they are useless. Store wasn't too disorganized. They also have parking lot.

This place has the worst management (Annie) than any other auto establishments ! Trying to explain…read moreor speak is incredibly frustrating as well as customer service !!! Never again here !!

This AutoZone at your own Avenue is absolutely insane I've called for the last 2 hours and every…read moretime they put me on hold and I've been on hold between 30 minutes to an hour before I hang up unbelievable I can't believe how you conduct business like this and you know all this shit happens it's ridiculous you guys can't do that to your customers I needed to ask a simple question and how is it plain and simple So they really need to get a better system here I think one of the CEOs me to look into it and make some phone calls there and see how it's working wow this is the worst AutoZone I've ever been to and I've been to a thousands of them

If you speak Spanish, have patience and just want to be irritated this is the place to go. I gave…read moreit 2 stars because the staff knows what they are doing despite the lack of customer service. I would avoid this Autozone at all costs. I stood in a line that said parts to buy brake parts and guess what every Hispanic person that walked in had friends there and the crew stopped to take care of those people instead of me and another gentleman standing in line. While also standing there on person was at the register doing nothing but talking. Willing I come back here? Should anyone come here? The answer is no. Keep driving up Jerome to the one closer to Tremont Ave. At least they have better customer service and etiquette.