We were sent here to pick up something the VA didn't have on hand. The ladies were polite and…read morehelpful. After a little paperwork we had what we needed but Hubs wanted to look around. They had quite a bit of items designed to assist with the comfort of the disabled or elderly. We might just go back cuz Hubs wants a pillow for his head support.

It felt nice to go somewhere local to get emergency medical supplies without a hassle and wait.read more

I would give them a Zero. My sister had to return to the hospital because we waited 4 days for a…read morehospital bed. Terrible service.

They are understaffed. When I went to pickup my new CPAP machine there was only one young lady…read moreworking there. She was waiting on two shoe customers. She asked me to wait until she finished with them. After 20 minutes, I asked if she would hand me my machine I saw sitting behind the counter. She asked me if I knew how to use it. I told her yes. To which she replied, good because I don't know anything about CPAP machines. She had me sign an ipad and went back to the shoe customers. This was a weekday around I:00pm. Not to mention that their Respiratory Therapist could not accommodate my schedule! I offered to meet anytime on a Friday! No, he couldn't do that! The machine works. So, that's a positive! They need to hire more people and train them. Also, it is lucky I went by early because they had a sign on the door that they were closing at 4:00 pm instead of 5:30pm. Lucky for me I was off work that day!! They need to stay open the hours posted on the door and website. I checked and the early closing sign was on the door all week! Really???

Referred by sleep clinic. I called after a week to see what the hold up was. Was told I had been…read moreplaced on hold but they did not know why. Was informed they would call me back that day. Did not. Was told they would sending me a link to see what type of mask I needed-took over 24 hours. Was told I owed $78 for "supplies". Finally received an appointment and asked for the list of "supplies" they were ordering since they did not have the type of machine I had and I had not seen the respiratory therapist . The list included a full face mask at over $500. I explained again the equipment I had and what I needed. My appointment was at 1:00, it is now 1:38. They will not let me see the RT until they get my insurance ok for my supplies. Not impressed with this company. Now I know why they have 3.5 star rating. Was just told my told is less then $19.00. Still waiting to see RT.

I want to say that Brenda is a fabulous part of your customer service team. She is very helpful…read moreand professional in taking care of any problem or concern that I have. The best part is if she doesn't have the immediate solution, she always gets back to me. As a former customer service rep when I was still working, I know what an incredible asset that is when dealing with clients. I am very pleased with Samaritan's ability to meet my needs with,service

Bossier City Lincare has the best customer service and I wanted everyone to know. They took care of…read moremy needs with care. The woman at the front desk when you walk in made my day.

I used this pharmacy for the first time Monday and will be the last time. I only went here at the…read morerecommendation of the physician because I don't live in the area. They did compound my Rx but neglected to tell me they don't take insurance until after I went to pick up the medication. It cost me $250.00. They said I would have to file myself which is proving to be a pain in the rear. They gave me the medication without any verbal or printed information about the use or adverse reactions to watch for. Plus when I went to pick up the prescription, it was under the wrong name.

Found a store brand vitamin that seems like a good fit. The lady who sold me this seemed pleasant…read moreand genuine. For those of you who don't know, a compounding pharmacy makes their own blends of certain medications and supplements (compounding different ingredients).

"RED BALL EARNS FIVE GOLD STARS!"…read more If you're a SHV/BAD local, you will have noticed that several medical supply companies have gone "belly-up" in the past six or seven years. RED BALL remains strong, and intact. There's a REASON for this. I don't work for them. I'm just a patient. I'm a new customer, for about a month. My story with them is a long and complicated one, but I'll be brief. The reason Red Ball Medical Supply is thriving, is down to the core of their operation. They are, in every department, consummate, professional, flexible, patient-focused, knowlegeable, expeditious, accommodating, and well-managed. A successful company's soul can usually be seen in how they treat their clients. The business culture at Red Ball is exemplary, rare, and a dying art. Not ONLY that... they actually have a heart. They actually DEMONSTRATED that they understood that each, and every, patient is different. Not just another invoice. I died twice last year during some really serious spinal surgeries. I've got a host of medical issues... and a 92-year-old Grandmother posing other challenges... My plate is FULL! I have ENOUGH STRESS! Red Ball Medical, especially Brandi and Ben, went SO FAR BEYOND the call of duty to help me with my medical needs--- they deserve a BONUS! I was convinced, after dealing with another, floundering, provider in town recently, that I was going to have to seek help from companies out of the area. With Red Ball, I now know there is ALWAYS someone on whom I can depend. My search is OVER! There were all KINDS of insurance confusions, and miscommunications between the agencies managing my health care, and Red Ball dove right in, and sorted them right out. FAST! If you, or someone you love, is in need of CPAP, O2, equipment, or any medical supply needs, don't waste your time hunting around! Get the proper care, right out of the gate! There's a REASON Red Ball seems to be the leader. I'm living proof. (*Even if they DIDN'T honor my request for a JACUZZI and WET BAR attachment for my medical bed!!!!!!!!!!!) :-p #CustomerForLife #MAJORFan

Stacey Creel is perhaps this company's best employee. This young lady knows her stuff and is very…read morecustomer friendly too.