Horrible ! Left numerous messages and it took them three weeks to contact me. After he came and…read morepicked up a part that needed to be replaced I waited four weeks before I called again and he had forgotten. Then it took me another two weeks for them to come out and replace the part that had to be replaced. They finally came out and replaced my water softener and left a huge mess in my garage. Very displeased. I called and left messages about the bill and the mess and of course no return call and no kind of discussion or apologies. I will never use them again!

Sonnenberg team did extensive amount of work for us...plumbing, AC, and heat. This team is highly…read morerecommended as they are responsive, very knowledgeable, highly skilled, and timely. The work they performed exceeded expectations and I'll keep them on my list of 'first to call' for any potential need. Special shout out to Tyson and Rick...very, very good!

We had a reverse osmosis system installed. The plumber, John, worked very efficiently and his work…read morewas excellent quality.

I've had a geothermal system for 10 years that has had nothing but issues, mostly because of the…read morelack of knowledge of the installing company. This time I called Hanson's when my boiler had an issue. Kyle walked in to my furnace room, knew exactly how to fix it, and then fixed 2 other issues too, including a gas leak. The installer would have come multiple times without fixing the issue and charged me for his guys sitting in their truck smoking while "conferring with the experts". I am now a Hansons customer for life!

My sewage pump to my drain field stopped working and sewage was coming up drain. I had my son, his…read morefamily including father in law on the way up from the cities and its now Friday 5pm. My wife called a local out fit and left message I called Laneys and was on the phone for quite a while with them ruling out that the line to drain field could be frozen then he helped me by pass the electricity to the switch and the pumped but only shut off by pulling the plug, so I could use 30 gallons and repeat. Next morning Laneys had a guy out before the other plumber even called back. He pointed out the cover over pump also badly needed to be replaced fixed my switch in a couple days replaced and sealed cover. I wanted to write this because I read the other review and I thanked again the Laney people at the home show.

(This happened last summer) I have a lake home that needed a new well pump. So I made a call to…read moreLaney's so they could come out and install it. I had already bought my own but when the guy got there he said that it was too small. He told me he could install it but he would have to run to the hardware store to get the pump but was nice enough to tell me that I could buy it myself for half as much as Laney's charges. Having SOME knowledge of plumbing I decided I would go buy the pump, all the fittings, and do it myself. Because it was all copper before I decided to do copper again. I cut the pipe to proper lengths and put everything together. When I put the copper together I used this solder-less glue I found at the hardware store. After I primed the pump I turned it on and it pushed out the water that was used to prime and then no more water. Which meant it was a problem between the well and the pump. I removed everything that I had installed from the pump to the well. Then I called Laney's thinking they could solder the copper fittings and that would be that. The guy came out and pointed out that an end cap wasn't shut(dumb me) so I told him to fix it up and thought that would be that(maybe an hour of work) As he worked I was painting my cabin. He came to me once telling me he needed to go to the hardware store. I lost all track of time while I was painting and finally he comes back to show me what he's done. Turns out he removed all the copper(even the line to the house which was FINE) and replaced it with poly. When he explained it to me he said he went to poly because it was cheaper. When I received the bill I realized a few things 1. while poly is cheaper than copper it isn't when you've already purchased and cut a ten foot stick you purchased at the hardware store(not to mention the fittings) 2. They were charging more three hours of labor for a job that took me an hour so I wanted an expansion of time since I knew he ran to the hardware store. They told me that they had GPS on their vehicles but it malfunctioned. Now since the plumber had been there before I feel that if they need to run to the hardware store that's on their time not mine. I filed a complaint with Better Business Bureau. Laney's then contacted me to say they would take off two hours of labor and agreed that the plumber should have let me know he was switching to poly. Then the BBB called saying Laney's is denying any wrongdoing, but have agreed to the payment of labor and that Laney's and I have agreed to no longer do business. Won't be calling them again.

Shawn was very quick to get back to us about quote to fix our AC. Within a couple of days he was…read moreback and got it all fixed up. He did a great job repairing a mess from the person that installed. Great price and very happy with the results. Would definitely use them again and recommend others to them as well

Ken with Bear Valley Metalworks was GREAT to work with. From our initial request for quote, to the…read moredesign process of our railing, to measuring, fitment and final install, he was always prompt, courteous and thorough. He completed our project well within our given timeframe and his craftsmanship exceeded our expectations.

We had a custom outdoor railing created and installed by them in October 2021. Within 6 months of…read moreinstallation, the black powder coating paint bubbled in many locations. We alerted the company who promised to fix the issue. After many months, multiple back and forth messages with the owner, failed promises that they would be out to pick up the railings, and several ignored messages by them, they then tell us the paint issue is our problem. They refused to fix the issue stating that there is not a warranty on the product. They are a dishonest company that charges a large amount of money for something they do not stand behind. When asked for a partial refund since they refused to fix the problem, they declined. Highly disappointed and would recommend that everyone avoid using them if they value quality products.

I really cannot say enough good things about Christian and his team! They are so easy to work with…read moreand Christian is super communicative. We renovated our DL lake house top to bottom while residing in OR this past winter/spring and he made the process so smooth and stress-free. I really could not have chosen a better contractor for our project. The end result is absolutely stunning. He and his team truly went above and beyond for us.

I had a new roof installed last summer, and that Fall I called the representative and told him I…read morehear bats in the roof. He came out in Oct and looked around and said he didn't see anything. Come January, I had a bat INSIDE the house. I had the exterminator come this Spring and he found a very obvious hole that he could see from standing on the deck, if that had been taken care of last Fall, I wouldn't have had a bat inside my home. I just asked to be reimbursed for the cost of the exterminator and they would not agree to that.

I can't say enough good things about Three Pines. From start to finish, Jon--who runs the…read moreoperation--was absolutely amazing. He was professional, responsive, and genuinely cared about doing the job right. It's rare these days to find someone who takes such pride in their work, but Jon exceeded every expectation. He showed up on time, clearly communicated every step, and made sure our property was left cleaner than when he arrived. The quality of work, the attention to detail, and the overall customer service were top-notch. You can tell Jon is experienced and passionate about what he does. If you're looking for a dependable, skilled, and friendly crew, Three Pines is the only call you need to make. Highly recommend!