you can improve by stop lying to customers. be more honest about you business and what's going on…read morewith customers cars . terrible yall worst the jd byrider. sorry to say yall sell the most junk cars in ohio . had my car over a month and yall still need more time ??' wow what kind of mechanics do yall have ?jiffy lube oil change staff move quicker than the mechanics this shop had. yoooo if u gonna invest long term payment on car go some where else period . sad this is second worst car i ever bought from them

PLEASE SPEND THE TIME TO READ THE ENTIRE POST. I submitted an application online, yestobk.com, but…read morewas contacted by a company called "US Auto Connections". Which I'm not 100% sure is even a legit business. I applied on yestobk.com being that I filed bankruptcy and this site deals with bankruptcy clients. I started having contact with Audrie Stoker. I informed her I was looking 4 a truck. She sent a few trucks with prices but would never give me a website to look at the vehicles they have 4 myself. Well after doing some research on my own, I found out that each of these business names are all associated with Miracle Motor Mart. I found the trucks that Audrie sent me on their website. The prices she sent with the trucks in the email were almost $4k less on the website. I questioned the price, I never got a response from her about that. I was contacted by the finance manager, Jerry. He told me that they buy the truck from miracle motor mart 4 the price listed online. He stated they put a mark up 2 make profit. Come 2 find out, they are all linked with Miracle. I picked a truck, was sent tons of pics & info on this truck. When I started the process 2 buy the truck, I requested videos of the truck. That's when I saw the tailgate, bumper & damage 2 the side. WAS NOT THERE IN THE PICS I RECEIVED AT THE BEGINNING. Entire back of the truck looked different and half fixed. I questioned Jerry on it, supposedly 1 of their guys backed into something and tried to fix it themselves. He agreed to send it to a body shop to repair damages. He told me on a Thursday that it would be ready the following Monday. So Monday I reached out the Audrie and Jerry both asking when the truck would be shipped to me. Audrie replied that the truck would not not be ready till that Friday. Which i replied, "Friday"? As I was shocked. She replied, "do you want the truck fixed properly or not?" SHE IS ONE VERY RUDE LADY. Once they got the truck back from the shop Jerry called and stated he wasn't shipping the truck to me bc of the small dent on the side of the bed won't come out. I then told him that if that is all that is still there then I will still take the truck as is as long as that's the only issue that wasn't fixed. He confirmed that's all that was still there. So truck was shipped. Upon delivery of the truck, I noticed the tailgate looks better but scrubs the bed when letting up and down, they only painted over the other damage and didn't fix the issues properly. Also, the passenger bed of the truck is damaged and wasn't fixed. The dent on the side of the bed was indeed there but Jerry failed to tell me the entire panel is bent and can't even be attached to the wheel liner. The same day, I took the truck thru the car wash when I noticed water pouring into the back seat in both corners. I contacted Jerry and his response was we will just pick the truck back up instead of trying to make things right. I let him know I like the truck but just wanted it fixed properly. While discussing these issues on the phone he then proceeds to tell me that he did tell me that the damages was not fixed properly. WHICH IS ABSOLUTELY NOT TRUE. He then told me that they won't do anything else to fix the truck and offered me a $500 check. After arguing with Jerry about these issues he agreed to mail me a check for $900. WHICH THEY DID SEND. Which is nowhere near the amount it costed me to fix the issues with the truck. I wanted Jerry to hear my concerns and disappointment before putting this behind me and moving on from this. He told me he didn't care to listen to what I had to say. That either I take the $900 and keep the truck or they would take the truck back. Being that there's only 1 bank willing to finance to me with the bankruptcy I felt forced to keep the truck being that it's the only opportunity I have to rebuilding my credit. This place is very rude, disrespectful and constant liars. I also added the pictures of the truck they sent prior to delivery. Not even the same tailgate or bumper. PLUS THEY STILL OWE ME $1k.

This is a great facility for the consumer. The facilities are nice but modest. You pay for the…read moreprivilege of a fancier facility with an exorbitant overhead. This is not that place. Clean, straightforward, not too big, and ready to sell. Additionally, when buying a vehicle from an auto dealer, the customer has a singular advocate via the sales person whom they have been dealt. When you go here, ask specifically for TYSON MURTA! I have purchased several vehicles and RV's over the years from many dealers and he is one of the finest auto sales people I've ever worked with. Every car salesperson has the unfortunate struggle of not only having to rightfully look out for his family and his employer, but also to make sure that the customer he/she is serving isn't taken advantage of. Tyson is a guy who clearly still has his character and integrity well intact. This translates to a person who can do his job well while still trying to do the best he can for his customer. During the process of finding our vehicle and determining the costs associated with such a purchase, I never felt manipulated or lied to by Tyson in any way. I imagine this may also have to do somewhat with the management, by extension, but I can only speak to my experience with Tyson. The finance manager who dealt with us at the close of the sale was direct and reasonable as well, but my experience with him was limited. We now have a vehicle which we really feel suits our family's needs. The price was extremely fair and the quality of the vehicle was excellent (we purchased a new/used). Tyson even took care of us AFTER the sale, making sure all of our needs were met even after the close. We are grateful to him and to Lash Chevrolet for an all around excellent experience!

Final update. Lash never did honor the written add on to the sales contract to fix the electronic…read moredisplay which went out 2 days later, after they said their repair department fixed it. I guess they were relying that if they ignored you, the cost of legally getting them to honor their agreement would be too costly for us. As luck would have it, 8 months later Columbus had a flash food and it was dark and you couldn't see anything. Water rose above the floorboards and the car was totaled because of potential damage to the electrical components. We replaced the car elsewhere from a more honest dealer. Maybe Lash is OK if you want a NEW car and a Chevy where you'd have GM behind the purchase but I WOULD NOT buy a used car from them without having YOUR good mechanic thoroughly inspecting it. Fixes Lash makes from their service department, may only be a bandaid to get it off the lot and another 50 miles. And at least in our experience, anything written in the contract was not honored. I rarely write negative reviews, but this one is warranted.

I recently bought a car from this dealership, and I'm really happy with it. It drives beautifully,…read moreand I got it at a great price. I'd definitely recommend it--the staff are truly honest and friendly.

Great, honest car lot. Everybody is extremely knowledgeable and straight forward. The whole…read moreexperience was easy. I'll buy again from this group.

Ambrose treated me like a human when other dealerships treated me like a number. I understand we…read moredealt with a few minor issues but tackled each one together. There will times that communication was slow, if you want a fast answer, you won't get it every single time, but you will get it most of the time. If you want a compassionate, heartfelt, honest answer knowing every resource was explored you should consider Golden Rule Auto. The Golden Rules is treating others the same way you want to be treated, and sure enough that unspoken contract was honored.

Do not buy from here unless you want to get stuck with a piece of junk that youre going to have to…read morefix because these guys do the bare minimum amount of work paid 650 dollars to get it towed to your fucking shop just for you to tell me its all fixed and I cant help you anymore well you lazy scumbag it isnt fixed and youre very lucky I cannot afford an attorney but what I can do is spam your review boxes till you get the memo

Purchase a car from here and it has been running well for years now. I'll be going back when I need…read morea new one!

Brought in an 2022 F250 for service on 8-25-25 at 10 am…read moreaccording to their on-line scheduling system. We picked up the truck on 8-27 without any service being performed. Here's the story: We tried to call the service department numerous times throughout the two days without luck. No one picked up the phone after the operator transferred the call to the service department and the calls eventually (after 6 or more rings) went to voice mail. We received no call backs nor any text messages on maintenance status. That was strange. We drove to the dealership on 8-27 and the service gal said they didn't get to the truck yet and it's still in the parking lot and if you want to take it--here are the keys. My husband around the lot looking for the truck .....to no avail. It was only after I made my presence known in the sales room--quite loudly in fact-- did a sales guy run into the service department and excitedly ask if my husband was there to pick up his truck and only then was another gal dispatched to locate our truck and deliver it to the service door. We are giving this dealership one star because of their disregard for keeping the customer informed on maintenance status and then how they treated the customer when he came to pick up the vehicle. No apologies. No 'let us make it right for you', no car wash --just here are the keys and good luck finding the vehicle. This is customer obsession? Other dealerships can eat this dealer alive on this aspect alone. And we bought this truck brand new from these folks.

Do not buy a car from this dealership owner group!…read more I wish I could give 0 stars because I would. I went in to this dealership on 3/9/2024 to look at a vehicle for sale. After getting an offer, I decided to wait and try and do a private sale on my car instead of the trade-in offer that they gave me. Rick, the salesman contacted me regularly through the rest of March asking how the process was going (he wanted the sale). On 4/5/2024 at 5:25 pm, he sent me a text with a new price on the vehicle. When I called the next day, I discovered that Rick was off work that day and the guy I spoke with said that the price was actually $6k higher than what Rick sent me. When I mentioned that I received this text, the guy said that it didn't matter what Rick sent me. This is clear evidence of a bait-and-switch sales tactic. In fact, this "deal" was worse than what I was offered back in March. This is actually my second bad experience from this dealership owner group. 10+ years ago, I had a bad experience with their service department. I thought I would give them another chance. Boy, was I wrong!

Incredible service!…read more We live 45 minutes away and have taken all our vehicles here for 20 years. We trust them and they don't look for problems that don't exist just to make an extra buck!

I've never taken my Jeep to an auto shop and walked out with no bill. Actually, I don't think I've…read moreever taken any vehicle anywhere and had that happen. But that's exactly what happened at Maverick Motors--and it wasn't because they didn't do anything. It was because they went above and beyond, and then some. My check engine light came on, and I brought Jeepey in hoping for a quick fix. Things took a little longer than expected, but what impressed me was the way they kept at it. They put in serious time, effort, and even a bit of creativity to diagnose and fix the issue. And interestingly enough--after all that? No charge. That kind of integrity is rare. In a world where most shops would slap on a fee just for breathing near your vehicle, Maverick Motors stands out. They looked out for me, explained things without making me feel dumb, and genuinely had my back when I had zero clue what was going on. If you want a shop that's skilled, honest, and full of heart--this is it. Maverick Motors has earned a loyal customer, and I'll be sending everyone I know their way.

Very disappointed at the amount of respect a person is given when trying to buy a car. I was…read moreapproved for a loan through my bank. I had to wait till Monday to get the check. They sold the car on Saturday knowing full well that I was going to pick it up Monday. This is supposed to be a dealership. It's basically Facebook online marketplace, totally first come first serve with no regard for anything other than money.

Needed an oil change. Made an apt got me in and out. Very helpful. Also they swapped my key fob…read morebattery.