This office is fantastic. On several occasions their amazing customer service got me out of a…read morepinch. One time in Canada, a car rental company refused me a rental until I showed them a specific form from State Farm proving coverage in Canada. I was running very late to an important event. So I made a call to Gary Garrett's office and explained the situation. Moments later they emailed me the specific form with my name, policy number and other information on it. There were a number of occasions like that where they were extremely quick and responsive...and always so nice and friendly. I'm really glad I went with them for auto and renter's insurance during my time in Athens, GA.

I recently switched my auto insurance, they were very helpful and saved me money.read more

Hillary was great! Easy to work with, very informative and answered all my questions. I highly…read morerecommend!

Excellent customer service, extraordinarily responsive. Tori Packard helped us think through…read more/reassess both home and auto coverage. We were very pleased from start to finish. Saved money, ended up with more coverage. Highly recommend.

Brandon took care of me asap polite and nice we had good conversation and abled to secure me…read morepolicy within 20 minutes

I've been a customer for over a year. It was great when Luis worked here. Great customer service…read moreand I was in and out quick. Ever since Marco took over it's always a wait, make sure to plan your day accordingly if you need to stop by for anything. You're in for a long wait. Also what kind of business never had change to give a customer back?!

Came in today looking for car insurance and could not have had a better experience. Lulu serviced…read moreme and made everything so easy for me. She was fast and efficient. Also got me the best possible savings and some great benefits to my insurance policy. She is amazing, so sweet and genuine. I would recommend her a million times over.

Stay away from them that is the best suggestion I can give. This company is SHADY! They will…read morenickel and dime you at every opportunity. They will prey on the poor and minorities. The people working at the local office a friendly and I have nothing bad to say about them. Lord help you all Though if you have any issues and I'm pretty sure if you get into an accident They will send you to their customer service number that is basically a joke because no one can help. Don't walk away from them, RUN!

I have Cole Hixon Insurance for all my insurance needs and I must say, Doug is a pleasure to deal…read morewith. Always very helpful and great to work with. I would highly recommend this business to any business owner. They sure help me feel protected running a small one man shop.

This agency is the worst I have ever encountered. I asked Paul Davis to go over my policy with me…read moreas I disputed the settlement offer I received from Mercury Insurance on a property claim. His response was to not respond at all. I sent several emails but no answer AT ALL. I then contacted the office and spoke with the owner and she was almost as unhelpful as he was. She did nothing more than give me a phone number. I called that number and left messages, no response. While they were ignoring my questions and me in general, they happily renewed my policy with significant changes which they never spoke to me about since they were ignoring me. They will just take your money and their commission and do nothing to earn it. This is the most disgusting behavior I have ever witnesses of a person and a company as a whole. Do not give them your money.

Top notch State Farm office. Kevin Hyatt helped me make the switch from progressive, which I have…read morebeen with them for eight years. Little did I know how much money I could save by switching. Kevin even called me after the sale to make sure I got the app installed and everything was going smoothly. Top notch!

From the owner: Our mission is to be the Atlanta & Fulton County's first choice for quality insurance and financial…read moreservices products. We strive to achieve this goal by building a reputation for listening to State Farm customers and providing products based on their needs. If it is Auto insurance, home insurance or Renters insurance, Life or Health insurance or business insurance you need- It is our mission to provide you personalized service. License #: GA-3024218, SC-17675142, TN-3003829493