When I first signed up with your company, I was very happy with the service. But recently, I've become disappointed and concerned about how things are being handled. I called twice in the same day asking for the same quote and received two completely different answers. One agent told me my policy renews in August, and another said September -- which is confusing. It makes me question whether your agents are even looking at the same account.
This inconsistency, plus being quoted a large payment to add someone without a clear breakdown or estimate of the future premium, makes the company feel more like a money grab than a trusted insurance provider. I would appreciate accurate information and transparency so I can make informed decisions. read more