Been working with Rob Clement at Zelano Insurance for several years and he is always looking out…read morefor my best interest and going above and beyond to provide me the best insurance at the lowest rates. Cant say enough good things about him and the agency. They've been very good to me.

I have worked with the team at Zelano for a number of years and the service is unmatched! Always…read morevery friendly and professional, making the effort to understand your goals and get you the best possible experience.

Was looking for home insurance for new purchase. The customer support rep was excellent, friendly,…read moreknowledgeable, etc. However, after providing a great deal of information, AMICA would not insure the house. Was informed they are a risk adverse insurer. I take this as, new construction only. I asked if they require everything up to code in order to insure, which they responded yes. Laughable in this day in age. Customer Support Rep: A+! Company Underwriting: F

Good insurance but very high in rates. If your looking for…read moresomething affordable or reasonable look somewhere else.

Professional and helpful staff got me all i need for my business. Highly recommended. They set up…read moremy policy for the coverage I would need not any sort of oversell. I trust that they will provide you with the best for your business or personal insurance needs as well.

From the owner: Bradford Sutcliffe/Lawrence Sutcliffe has been servicing the insurance needs of both Business…read moreOwners and Homeowners since 1957. We are a 3rd generation family business that has the feel of a local agency while meeting the needs of customers all across the United States. We specifically design insurance plans for your business needs. We also offer a wide array of coverages from Auto to Boats to Rental Properties among others.

My husband and i have been with this company for well over 10 years and have noticed all there so…read morecalled bundle coverages raising liking the stock market ,if i can give this company a minus 1 i would in a heartbeat.Be very careful with these swindlers once they have you for a few years they do not come down but will increase your bill every last chance they get.I could see if we had numerous accidents and moving violations but neither one of us have had any of these.I could understand if i had a 200 mile daily commute but my business is so close by i could actually walk and my wife is a homemaker.I could see if we were both teens or in our early 20s but i am closing in on 60.This place was fleecing us for close to 6,000 a year for MINIMUM LIABILITY.Yes we do have numerous vehicles(a couple of trucks, convertable and antique)that all sit 99% of the year and they were charging us like we were driving these 24/7.These crumbs knew that we needed to insure all our vehicles(RI state law) and took advantage of us for the tune of thousands a year.We also had both our rental house and home with them and figured we would BE IN GOOD HANDS if we ever submitted a claim.Well guess what????I finally needed them last Fall when i had a tenant totally destroy our rental unit .Figuring my we had been good clients and paid them way more then the going rate for probably closer to 15 years that we would be covered.Well that's not how this company operates ,they have been sending me letters for 15 months stating they are stilling investigating my claim.They actually hired some big wig lawyer so i had to go out and hire my own and go for a deposition where they wanted to know just about every little detail of my life and financial situation.When we finally decided to go with another company we got nothing but non stop calls and emails wanting us back.Also i am saving over $4000 a year on just my vehicles and told them why would i need rental insurance since the house they were supposed to cover is not rentable.I am also in the car business and have been told they don't like to pay out on accidents either or pay as little as they car get away with.If you want to take a small vacation every year and have these crooks as your agent you might want to shop around ,i know i am going to have $4000 extra.

Truly the easiest person to deal with, really cares about his customers. Thank you for making…read morethings so easy..

Super nice customer service and I was in and out in no time! The notary service is free with AAA…read moremembership so that's a bonus! Even if you never get towed (or run out of gas :), a membership has its perks.

AAA has gone down hill SIGNIFICANTLY & I've been a member 10+ years! I just want other members to…read moreknow about the HORRIBLE experience & awful interactions I had yesterday with: dispatchers, tow truck drivers, nearly EVERYONE INVOLVED failed me- after my car broke down on RT 44, on the 295 bridge highway bypass. I called for a tow yesterday around 12:00 pm & TOLD THEM I WAS BROKEN DOWN ON A DANGEROUS ROAD, in a construction zone, on an OVERPASS, with 1 lane of travel, blocking another lane of travel, on the hottest day of the year & not only did they NOT DISPATCH FOR 45 minutes but they began an argument with me about where I was having my vehicle towed! Unbelievable right?!?! Well it gets worse!!! As a AAA member I am paying for the majority of that tow- mind you; they give you a courtesy 3 miles, but dispatchers argued with me for 20+ minutes that I can't have it towed to a private business. I told them multiple times it's NOT A PRIVATE BUSINESS & TO CONNECT me to a supervisor. After waiting on hold for 20M- which was not only UNPROFESSIONAL BUT JUST DOWNRIGHT UNSAFE! Also the business they were arguing with me about is MACERA STONE and my last name is MACERA- IMO- it could not be ANY MORE clear. Initially a supervisor argued with me but then she backpedaled & said it was a misunderstanding and that she was confused and that I COULD HAVE IT TOWED THERE. Which I already knew as I have had vehicles towed there!! Ok, so to make matters worse. I get a text saying your driver is abbot to arrive: from Dave's towing. I was there I flagged him down- he BACKED UP TO MY VEHICLE & THEN LEFT!!!!! I called Dave's Towing repeatedly- at first they denied that it was their driver & then I was told I am calling the police & was HUNG UP on! I then called AAA back to let them know my tow truck driver just TOOK OFF on me. I waited another 15M & finally was connected to someone- They said AAA was arriving in 5M, needless to say THEY NEVER SHOWED UP!! So I call back AGAIN, another 10M on HOLD. I asked what happened why did the tow truck guy pull up & then leave? NOBODY could answer this for me! I was told they are looking into it & that another driver was dispatched. When that same tow truck driver finally came BACK- he had to tow my car because there was an officer there! SO OVERALL IT TOOK NEARLY 2 HOURS TO GET TOWED OFF ROUTE 44 IN SMITHFIELD ON A BUSY SATURDAY AFTERNOON creating all types of traffic & blocking lanes of travel. I am lucky that I didn't get hit by a car or end up in the hospital for dehydration as my air conditioner wasn't working. Not only were the dispatchers extremely rude & argumentative but they were literally TELLING me they were NOT going to have my vehicle towed to location I chose & They should have NEVER WAITED 45M to dispatch the tow truck either THIS SHOULD HAVE IMMEDIATELY BEEN DONE.... SECONDLY why did the first tow truck driver pull up & THEN ABRUPTLY LEAVE???? VERY SHADY. Finally, why did it take nearly 2 hours for me to be towed when they claimed I was marked as a priority? I'm just glad that I didn't have my children with me- as this could have went so much WORSE- although I'm not sure how anything could have been worse then the service or lack of service I received yesterday!!!! I WILL be filing a formal complaint with member services on Monday & hopefully AAA can somehow rectify this- but if they choose not to- I will be cancelling our 4 person Family membership! Not only was it evident they do not CARE about their customers but the RUDE attitude by almost every dispatcher involved was unprofessional There were a few dispatchers that were really nice- such as the one who called to follow up afterwords & informed me how I could follow up and make a complaint. She was the only dispatcher I spoke to that offered compassion, kindness, and understanding regarding my situation! I admit I was also a bit testy and yelled on the phone to one of the dispatchers, but I was extremely frustrated and I did apologize to the woman I got loud with. L I'm literally in shock this happened, as I've really never had an "issue" with AAA- prior to today! But I am left traumatized by my experience yesterday & as young woman with children, If this was my daughter this had happened to- I would be Outraged!!

Hi my name is Marvin Gray I've got into a bad hit and run with my vehicle in December 11, 2021 I've…read morecalled my insurance company liberty mutual and report it a hit-and-run they got back to me and told me my car was a total loss one week later they called me back and said they denied my case I asked why They gave me some bullshit excuse and told me that they wasn't going to overturn my deny I've done told them I was going to get a lawyer one year later I found a lawyer they paid off the vehicle in between the time when they didn't pay me nor pay off the bank I was paying the bank to keep my good credit to buy a house I don't call liberty and try to find Dan Powell who denied my case I'm guessing they fired her now it's Sarah Smith I will call today November 7, 2022 they paid off the car October 23 2022 I've called Sarah Smith today and asked where was my money between December 11 2021 She basically said the banks gave a paper that made it OK for us to pay the banks I've asked one year wow that sounds stupid then also she turned around and said if I get loud with Her she would disconnect the car so I end up getting loud with her again she hung up her name is Sarah Smith she works for liberty in the claims department the moral of the story this company sucks I'm a black African male that was driving a Beamer I have option one and I couldn't get covered they thought I was lying they did the investigation and came up with nothing they end up paying off the car and can't pay me back all the money that to keep my credit card I would like to see this liberty mutual sink I would also like to let the people know this insurance company sucks I don't know about the others but this one sucks i've been one whole year without a vehicle I've spent money with rentals for the whole entire year I have receipts I have a lawyer and I will continue to fight them they paid off for the car they will have the title they dropped the car in my possession a year ago and damaged it more now they will pay me to get this vehicle if not they can kiss my ass ladies and gentlemen liberty is not a good insurance company trust and believe me I'm talking from experience thank you

They were very friendly and helpful! Office space is elegant and neat! Highly recommend this…read morelocation.

Michelle was great! She gave me a timely quote and did not try to upsell me on coverage I didn't…read moreneed. She seems dependable and kind, which is exactly what I was looking for.

From the owner: Licensed Insurance Agent at Comparion Insurance Agency: Auto Insurance ╿ Home Insurance ╿ Life…read moreInsurance ╿ Pet Insurance ╿ Motorcycle and Boat Insurance ╿ Umbrella Insurance ╿ RV Insurance