Wherever I lived I've always had Geico for my Auto Insurance and I have been very happy with it's…read moreservice. In the past I've dealt with them just via their 800 number through the phone. Their Insurance Agents have all been very knowledgeable, caring, and efficient. And for this reason, when I purchased my 2022 Lexus ES 350 Luxury Edition from Brambleton Imports in Roanoke, Virginia, I immediately considered Geico for my Auto Insurance needs. And I was surprised to find a Local Office located here in Valley View Blvd, in the same strip mall where IHOP is located. So after filling out the questionnaire in Geico's main website, I phoned their Roanoke, Virginia Local Office to obtain a local agent who I could deal with directly. After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new businesses and restaurants and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And this Geico Insurance Office in Roanoke, Virginia, is the perfect example. The receptionist of this office quickly answered the phone and after giving me a warm greeting and finding out that I needed an Account Executive, she connected me to Chris, who was able to find the questionnaire I had filled out and recommend the right coverage that I needed and do everything over the phone in time for me picking up my car. Afterwards, I had an opportunity to visit the Geico Local Insurance Office to meet Chris in person and have an opportunity to ask him some questions I had and get printed copies of my coverage. He was very friendly and knowledgeable about insurance, and I was very satisfied to have him as my Account Executive at the Geico Local Office. I can truly say that he far exceeded my expectations of an ideal insurance agent. I highly recommend him and this Company for all your insurance needs.

Carson Miller saved me money and helped me get better rate/coverage for my wife and I. I truly…read moreappreciate Carsons professionalism and time he took to compare each coverage to ensure we were properly covered for out auto insurance. I would highly recommend GIECO and Carson. If you are looking for insurance give them a call. Carson Miller Agent | GEICO Roanoke 4750 Valley View Blvd, Roanoke, VA Phone: (540) 985-6550 | Fax: (540) 985-8919

You charge me $7.50 to cash a check b/c you say I'm not a customer. Guess my mortgage isn't worthy…read moreenough!! AND then have the gumption to ask why I don't have a checking account with your company. I'm pretty sure you shouldn't have asked that question!! But since you did, you now know that my personal bank of choice (a credit union) has far better customer service than that!!! My husband & I work hard for our money and what we have. So yea that $7.50 is a lot of money to me!!!!

Everyone in this branch has been very nice and easy to work with. I love that I'm in and out with…read morein 5 minutes. The personal bankers and Store Manager are very nice. I would recommend this Wells Fargo out of all the other surrounding stores in Roanoke.

Rain Piechnik and her team at Guaranteed Rate were wonderful. She walked me through every step of…read morethe way and was always available to answer any of my questions. If she did not know she would find someone who did. Thanks for helping me get my home!

Great group of people to work with. Our process from start to finish was so smooth. Definitely…read morerecommend the Jason Bialek Team at Guaranteed Rate for your mortgage needs. Thanks guys!!

I live in Northern Virginia and Bank of America is one of the big ones up there . Their online…read morebanking is phenominal! The highest rates on rewards (depends on your bank balance). For online shopping for example I get 5.25 % back in rewards. For grocery stores I get 3.25% back. I can move money around easily as well as scheduling bills to be paid. Awesome!

I would give them a negative 5 star rating if I could. I have never in my life had such poor…read morecustomer service. 2 times in one day I waited an hour for someone, anyone to answer the phone. We reported identity theft and a fraudulent account was opened I. our name. Trying to get the account closed out has been a joke. No one answers the phone - EVER. I wouldn't use this bank if it was the only one available

This location tellers seem professional.But few locations strange characters working there.I was a…read moreteller twice younger born roanoke va.THE new vision banking strange but that's new tech.future.My account got hacked but it's ordering online I think so my.phone purchase.But they thank goodness have fraud dept.I despise they took off call in balance purchases.NOW talk to teller.But They always nice.NOT easiest to get loans.I thought credit union better.Closed a branch.ELECTRIC RD only 1 agent in there nice.Attitude problem same near williamson rd location.Overall it's fine for now

Bill has always been great. 30 years with him doing our returns and family's returns with no issues…read moreeven through audits and needing representation. We've let him manage our retirement accounts more recently and can't say anything bad about him. Can't recommend him enough to other folks for pretty much everything finance related. I hope this family run business is around as long as possible.

we have had our taxes done here for 20 years. unfortunately we having been facing a long uphill…read morebattle with the IRS. The tax depot royally messed up our taxes stating we owed a large amount, of which I will not say. they also failed to file with the state. After multiple calls and messages left no one cared to return our call. we are owed at least a call especially after doing business with him for 20 years. this has been a battle since 2020. unfortunately we have to continue to make payments until the addendum is processed. oh, and this is not the first time he messed our taxes up. the first time we dismissed it, since everyone makes mistake. not this time. I will NEVER recommend this business to anyone!