Josh and Tommy are great! I was with another company for my insurance and was paying WAY to much…read morefor a policy for my daughter and I. I called Tommy and he was able to set me up with a car insurance policy and a life insurance policy and saved me over $300 a month. They are completely professional and alway available anytime I call. Thanks Tommy and Josh!

I have used 5 different insurance companies. From national brands like Geico, Farmers, and…read moreEsurance, I have also used some local insurances. So far, I really like State Farm Bartlett. They are friendly and responsive. The pricing is very fair and they have a lot of different products that I have found very helpful. Josh and his team are first class, down to earth and personable yet professional and able to get me what I need. Highly recommended agent if you're in or near Bartlett!

The following might help people. There's a fundamental problem with the relationship between ALE…read moreSolutions, your Insurance Company, and the reality of your insurance policy. If your homeowners policy covers loss of use to your home, you probably have a time frame and dollar threshold based on the rebuild cost of your home. "Unlimited" is usually based on cost of rebuilding the home. And there is probably a "reasonable accommodation" aspect mentioned in your temporary housing options. Reasonable is open ended, but at the very least based on how many adults and children lived in the home, and given local ordinances on how many people can occupy a rental home or apartment etc, reasonable generally means you need x amount of bedrooms and something on par with your home. (also including kitchen, bathroom, pets) Your insurance company contracts out finding temporary housing to ALE, who is always going to be limited to what is actually available. DO NOT ALLOW ALE or your Insurance company to put you in a hotel, extended stay, or rental home if it DOES NOT MEET THEIR OBLIGATIONS TO FIND YOU SOMETHING EQUAL or reasonable to your home. And yes, the Insurance company might use unethical means to deceive you of what your entitled to. ALE has an up and down reputation, but it has a lot to do with your Insurance Company not meeting their responsibility of finding a reasonable accommodation. If the only thing available is 3 hotel rooms at the local Marriott. And ALE can't find you a 3 bedroom, 2.5 bathroom house with a fenced backyard for your two dogs. YOU HAVE EVERY RIGHT to tell the Insurance company the 600 foot 2 bedroom home offered by ALE SOLUTIONS isn't good enough. You have every right to refuse those offers if they don't meet the contractual obligation in your insurance policy. Stay in that Hotel. Yes, the Insurance Company is going to spend 15,000 dollars a month and wants you out of the Hotel. It is not the customers fault that the insurance company did not realistically handle the housing shortage issues in a market. Nor is it the customers fault that they hired ALE Solutions who doesn't offer a sensible market rate to the Insurance Company on hotels stays, and extended stays. You probably can find a cheaper extended stay rate then ALE Solutions did. In all reality, ALE doesn't have people negotiating rates with hotels, or rental properties at reduced rates. You might think they did. But they don't. You will eventually have an Insurance Adjuster (possibly lying to you) trying to tell you, that you must move out of the hotel because (it's expensive for the Insurance Company). But again, it's not your problem that your Insurance Company is lazy and doesn't have good business practices. ALE is only going to offer what is available. And the entire country has a housing crisis. Good luck finding a month to month temp rental. Don't do it, tell them to honor the contract and F off.

These people have no empathy for the people they are supposed to be helping. The worst…read morecommunicators and dont follow up on anything and are not easy to get in contact with. They sent me down the wrong housing department for several weeks while i was stuck in a hotel. Then when they did get me to the right department the people cancelled my hotel before i got into my long term housing without any check in or communication about the new property starting or the hotel ending. Also had me pay a deposit for the wrong departments housing and i have been inquiring weekly for a month now about getting it refunded and never get any return calls or emails. Still trying to track down the refund for something i never used. Rude, worthless people. I cant wait to see what other issues pop up during my stay with the company until my home is rebuilt. State farm should not be doing business with them and just pushes us to them so they dont have to deal with anything. Everyone wants money but doesnt want to do anything for it.

Wonderful State Farm Agent. Goes above and beyond. If you are looking for car insurance, go to…read morethis agent

I switched to State Farm about two years ago after over 50 years with another company. It was a…read moregreat move. Everyone that I have had contact with at Michelle Twitchell's agency, this time with Jackie, has been very responsive, professional and friendly. I highly recommend them to anyone looking for complete satisfaction in a home and auto insurance agency.

Dawn was super insightful and helpful. although she didn't receive a penny from me, she still…read moretreated me as if I was a long term client. highly recommend

Just really good people to work with! They place our auto and home insurance and I have been very…read morehappy with the level of service and the quality of coverage!

Christian was the Statefarm representative who helped me and was extremely patient, thoughtful…read morecourteous and professional.

My experience was fast and straight to the point. I had questions that I needed resolved and soe…read morequickly delivered and was satisfied with the responses. overall good communication and good service. Thank you.

GREAT SERVICE. Joe is so responsive with great on the spot service. So glad I switched service!read more

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

This insurance agency is the worst I have ever dealt with in my life I'm 62 years old. Once they…read morehave your business they won't return a call or email. First clam we had was with house for some remediation work and fix floor damage he talked us out of even filing and contradicted what our co pay is. Second clam still not done and according to the law the have 30 days and it is now 40. No return calls no return emails. Stonewall all the way.

We just recently switched to State Farm, Alma Aguilar was amazing !!…read moreAlma was so helpful, patient and kind. Great experience !! D.Swanson

I've been Gianni got several years now. Whenever I need assistance he is always Gianni on the spot.read more

From the owner: We are a full service agency, specializing in business insurance, home and auto insurance, health…read moreand life insurance. We focus on our clients needs first and match them with the best carrier.