Very helpful in figuring out the best way to file a claim. I would recommend this business.read more

All of our company vehicles are insured through State Farm and we have been working with Kendra and…read moreher team for nearly a decade. My interactions are primarily with Shelby who is an absolute gem to work with. She is so quick to respond to all my crazy requests, constant need for COI updates for our projects, etc. The entire process is so seamless thanks to Shelby and everyone at Kendra's office. Thank you Shelby and everyone at Kendra Cochran - State Farm for being so efficient, helpful and genuinely nice people! I highly recommend them, you can't go wrong.

I'm very Pleased with their service, We bought a Double Wide Mobile Home in a Senior Park in Ukiah,…read moreCalifornia, None of our insurance Companies could help us out. Thank Goodness we could go local .

They never answer the phone. I don't know how one runs a business this way or expects to get new…read morecustomers. Imagine if you have a problem. When I finally got someone, she acknowledged they don't answer the phone and you have to leave a message- told me to "read the news." "They were innundated." Rude. Lost my business - as if they would care. In the course of changing the policy to a new broker, I found out they never set it up correctly.

I'm sure you already know this, but State Farm is not a good neighbor. We have been with them for…read more24 years. We had 4 policies with them: homeowners, two cars, and umbrella. We never made a claim on our homeowner's insurance, but they are dumping us (non-renewal). Furthermore, they are reporting to everyone else that we had a claim in 2020 even though we withdrew it before we they even came out for an inspection. There was never any claim. But they show it as a loss of $0. That makes it even harder for us to find insurance. No other insurance company will take us. We have no choice other than the FAIR plan. We will have to get a DIC policy to cover everything other than fire. State Farm said they were willing to offer us such a policy, but they're only giving us a 5% discount relative to last year's premium. They're excluding the biggest risk factor (fire) and giving us only 5% discount? Fair is going to cost us $6,500. Last year we paid $2,464 for our homeowners insurance. Now State Farm thinks we're going to pay $2,343 for a homeowner's policy that excludes fire, which is by far the biggest risk? I don't think so. We already got a lower quote for a DIC policy from a company that has a better A.M. Best rating than State Farm. We're also looking to take ALL our business elsewhere. (Now they say they're going to take away our multi-line discount because we no longer have homeowners insurance with them. They dumped us!) I don't appreciate being treated this way. State Farm didn't even have the decency to notify us in appropriate manner. They simply sent an email that was written as if we already knew our contract had not been renewed. Our new insurance agent has been much more helpful. She answered all our questions and took the time to think about what might be in our best interest.

With so many bad things going around about insurance, I wanted to give feedback on my latest…read moreinteraction with Nancy at John Wehde's office. It was absolutely wonderful. I needed to get an additional insured endorsement for a memorial service. Nancy was so thoughtful, caring, and efficient. I've been a long-time client of the agency and always have been very pleased!

Rebekah and her team have been wonderful to work with. We found her after our previous insurer…read moredropped our homeowners policy and are grateful to be working with someone that genuinely makes you feel like a valued client. She is very proactive at communicating regarding changes or anything that may be happening in the industry that could concern her clients. She and her team are super responsive to requests and policy questions. I would highly recommend working with her.

Rebekah has been incredible to work with over the years. She is very knowledgeable and 10/10…read morecustomer service. Her and her team are always responsive, attentive and you always feel like a valued customer. My family and I are moving out of state and we needed to get a renters policy in another state. She has been available for numerous calls helping us transition our policies but also to be a sounding board for me to ask my questions . That attentiveness is purely due to her respect and appreciation for her current and past clients. Highly recommend!

I've been using these guys for a few years now. Jacob is my agent and he is awesome. I feel bad…read morel, I don't think he takes a day off as my emails Or text messages are answered within in minutes, always. He goes above and beyond and I would never have been as successful as I've become if it were not for Jacobs insight.

I have been working with Judie for over 10 years. She Helped me find an insurance company for my…read morevery first motorcycle. She has also helped some of my friends and family. It has always been a pleasure working with Judie. Its nice working with a local insurance broker firm. They have that home town feel. Now being a business owner, It is a big stress reliever having an insurance agent you can trust. Judie is always on point, many many years of experience. Thank you Judie and Sherzer for your excellent customer service!

Eddie Sandoval State Farm insurance Agency has jeopardized my daughter's home investment instead of…read moreprotecting it, but he gladly took her and her fiancé's money. My daughter and her fiancé recently just bought a house near Eddie Sandoval's State Farm Agency. This young couple were very thorough and had three inspections done including a specific roof inspection (also one done by the seller). Eddie Sandoval State Farm agency took their money for home insurance and neglected to ask if they had roof inspections. Instead they hired someone to drive by to inspect the roof without ever going on the roof. Just weeks after this young couple closed on their home, Eddie's agency said they will stop insuring their home in less than one month if they don't replace their roof, despite this couple having two professional and very recent inspections done; both indicating that the roof has year's of life left. Worse yet, when I spoke to Eddie and his agent, I found both completely in cya mode and lacking any empathy or willingness to even give them more time to sort things out. I have never seen any company treat a paying customer so badly. Shocking. They told me they don't have the authority to help, yet when I called state farm corporate, they told me that the local agency has the most power.

Seems Eddie doesn't read his return mail. And after 2 steady years of asking him to stop mailing…read morebogus and overpriced insurance rates to my home (with someone else's name on the correspondence), he continues to send the same information I've asked him to stop mailing.

Having never purchased something out of state and wanting to avoid the DMV at all costs, I quickly…read moregoogled options in my local area. Argos popped up and I was quickly returned by email AND phone on how they could help me. Joel was communicative, flexible, and made what could of been a stressful experience, quick and simple!! Even was helpful when we ran into a hiccup on paperwork end and was accommodating to our situation and the holiday weekend. We were very pleased with our experience with Argos and will recommend them to anyone who is needing services!! Thank you Joel and Argos!!

Joel and Natalie were great help. Always cheerful on the phone, gracious in person. They know there…read morestuff. Registered an RV from out of state, no issues. It is almost impossible to registet at DMV these days. This is quick and painless and a bargain.

In 2017 When Angel took over from the retiring agent I wasn't contacted. Ok, no big deal - I only…read morehad 6 policies with the office. What they did do was re-write the policies - changing policy numbers - making it look like they had sold new policies. That didn't seem ethical to me so I found a new agent. When Angel saw I was taking my business she called me and had all kinds of stories and excuses, none of which made sense. I continued with the move while investigating the changes in my policies. Angel then called my new agent's office and went off on them. Glad I left

Angel is by far the WORST insurance agent. I reported a car accident and never once received a…read morefollow up call. She is also a two faced lair. She stated the deductible check was in the mail, and should be arriving in a few days. I still have not received the check. A worker at her office named David is extremely thick headed! He clearly can't read as he called me by the wrong name when he was apologizing for the poor customer service Angel provided. He stated that Angel is extremely personable with all her customers and enjoys meeting them one on one, which is total bullshit because I've been a loyal customer for ten years, and my family for over fifty years, not once heard from Angel. V v The previous agent Darren was hands down amazing! He provided the best customer service, and always called to see if everything was ok, and if we had any questions about the claim. Do yourself a favor and look elsewhere for insurance.