Service was very slow and unorganized, no one greets customers upon entry and no one is moving with…read moreurgency. Not even sure why they are needed for DMV purposes, I had a much smoother experience at the ACTUAL DMV when getting my Real ID versus this place that seems to charge a person for everything they do as far as printing your documents, there are all these fees listed in addition to what you need to pay for via your actual vehicle. I'd say use thr online services or go directly to DMV and for insurance call someone get some quotes and save yourself a lot of time over dealing with is Angency it seems to be more stress any money than if you have a dedicated appointment with DMV or a Insurance Broker who sets an appointment vs having all the customers standing around and asking who is next etc. Definitely could use some improvement.

Literally go anywhere else - this place is terrible. Their staff's rudeness is only trumped by…read moretheir incompetence. Had so many issues so will only write a few: 1. In total it took almost 6 months to get my plate (antique plate and then a vanity antique plate). PennDOT does take a while on these but about half that waiting was because of general incompetence on the agency staff. 2. When my first plate arrived they called the wrong number to let me know it was ready (they had called me a few weeks earlier because of another screw up on their part so they had my correct number - just dialed it wrong the second time). I called them 2-weeks after my plate had been sitting there and they said it was "still processing at penndot". Reached out to my local congress person 2-weeks after that to see if they could contact PennDOT directly and they did and PennDOT said they shipped the plate out the month prior. Called the agency again and they said "yes it's here - we called you a month ago to let you know" but again they called the wrong number. So they both called the wrong number AND didn't tell me the plate was ready when I called them. Additionally every time I called and asked for an update they said "we'll call you when it's ready" and acted very annoyed. If I didn't keep calling in I'd probably still be waiting for my plate. 3. PennDOT made some mistake when processing my vanity plate and had to redo it - again had to call the agency to have them call PennDOT to see what was going on - if I hadn't I probably would never have gotten the plate. They had to resubmit the paperwork but at this point PennDOT had increased their rates so i had to pay more on top of this. 4. Generally they just don't know what they are doing, are actively working to get things done with the government agencies they work with, and overall just act annoyed when you try and get more information from them. One mistake here and there is annoying but not the end of the world - this was different - this was systemic incompetence that is not worth the headache or risk.

Changes are so easy with mccollum and they don't try to upsell you on anything. I like going…read morethrough periodically to see if we're missing anything from our coverage. Knowledgeable staff who is out to save you money.

Had used Erie for four years with both auto and homeowners insurance but as soon as I had to make…read morechanges due to COVID - Brian canceled my policy with just a letter in the mail and several attempts on my end to call and email him were not returned.

I recently purchased auto insurance with State Farm and worked with Derek Holliday. Derek was great…read morefrom start to finish. He made everything clear and got me coverage at a great price. I would definitely recommend talking to him if you are looking for insurance.

I had a great experience dealing with Glenn. He had excellent reviews and they was all true. Glenn…read moresaved me a few hundred dollars a month. I will be recommending him to everyone that I hear talking about insurance.

Extremely unprofessional. Cancelled my insurance with her and she refused to send me a written…read morenotice of cancellation. Even gave me attitude when I asked for it multiple times.

I want to personally thank Latoya Taylor for all her hard-work. I was moving into the state and…read moreLatoya answered every question in a timely and professional matter. I will gladly be her customer for life! Thank you Latoya!

Courtney has been the most Profesional, Courteous, and Informed person that I have ever had help me…read morestraighten out any policy issues that I have had with State Farm. Her hospitality is what has kept me as a customer.

From the owner: PA-355822 The Bill Weychert State Farm Insurance proudly serves the Philadelphia and surrounding…read moreareas with Insurance and Financial Services. Contact our office today for an Insurance review to see where we can help you with your Auto, Homeowners, Life Insurance and Financial Services. We are also able to assist small business owners with their Commercial Lines of Insurance. We would love the opportunity to help earn and serve your business.

Just an awesome experience with the Jon Massari State Farm Agency! Highly recommended!read more

Hi hope all is well. It took me awhile to write my review for Elizabeth Dienna. Only because she is…read moreso great. I knew it would take me time. As if I was writing an essay lol. I have been with you guys for some years now. Honestly if it wasn't for Liz. I might have tried another agency, just because they say once you get older, your car insurance goes down. So I wanted to try to shop around. But everytime I thought about it. "I said wait, there won't be another Liz, at another agency if I leave". Because she is one of a kind. She is extremely patient. She shows empathy. She is beyond kind. She is very knowledgeable, in which I am big on. Because I actually do understand my policies, as I be been driving for 20 years. She makes sure before that phone hangs up your questions were answered and YOU understand your part with your policy. Her conversation is not just professional but comfortable, while shes also giving a personable experience. She lets me know and I'm pretty sure other policy holders know. That she is there for us. Her consumers and that's how it should be. She does not just value her position, but her clients as well. Of course we all have bills and they are high especially gas. So when I think I'm calling in and I'm not having a good day, because I have to pay for what I need. Liz turns my frown upside down. I have 20 years plus in customer service experience myself. I'm big on it. She assures me that no matter what is going on at the moment. Making sure this is taking care of is priority. But she does it in a magnificent way. She helps my day. Only if there was a Liz everywhere I had to call to handle my living expenses or get a customer service experience. The world would be great again. Liz is truly the best. Please praise her on her expertise, confidence, due diligence, knowledge, patients, compassion and much more. If I was just coming into the insurance world. I would definitely want Liz to train me. Thank you Liz U rock!!!!

Ellen White is very consciencious and diligent in working to find the best products. She is a…read morepleasure to work with and someone you can always count on - always courteous and very professional!

From the owner: We strive to provide a remarkable combination of insurance coverage, and personalized service to…read moreour State Farm policyholders. License #: PA-890561, NJ-1531616, DE-3000281435, MD-3003264325

Joe at Main Line Risk Management has been exceptional to work with. He responds to my emails…read morequickly, always picks up the phone, and helps answer questions I have about my insurance needs or the policies themselves. Joe has been an excellent partner as my insurance requirements have expanded for my business, rental properties, commercial vehicles, and more. I'm in the middle of moving all of my policies to Main Line Risk because of Joe's outstanding service.

Main Line Risk offered me savings and expertise in automobile and homeowners insurance…read more All correspondences were fulfilled when I needed letters of coverages in an expeditious manner. The agency is knowledgeable and now earned by business. Peter Chin, MS

Incredibly fast and excellent service from a professional, knowledgeable and nice staff!…read more Had a complicated situation needing both a car title transfer from a business to an individual and a tag registration for an out of state vehicle. Needed immediate assistance. In a 5 min call, Angela provided all the answers about what to bring in. Next day, she waited after the closing time and helped fix MANY problems on the spot. She got everything done and handed me a PA plate in under 25 minutes. Couldn't have asked for more. Highly recommended!

From the owner: For All of Your Auto Tag Needs, Anthony Amen Limited Provides Prompt, Professional Services for…read moreResidents throughout Philadelphia, PA and the Surround