I was a commerical client running a small non profit who had both liability and workers comp…read moreinsurance through the Rusak Agency for almost nine years with no claims. I began having problems with an audit of our workers comp policy (for which I never filed a claim). After the audit we were told we owed nearly double what we were quoted with little to no explanation. It took months of back and forth with often incomprehensible bills and fees, to find out that they has misquoted us due to their lack of understanding of Illinois insurance law. That is fine, we all make mistakes, but as someone who runs an organization when I make a mistake I take responsibility for it. This company is kind and courteous, but I have found that when there is a problem they would delay, defer, or at times seemingly downright ignore the problem which is pretty unfortunate when your major service is being there in times of trouble. I do workers comp through my payroll company now and pay far less,

If you're looking for insurance or advice on insurance I would highly recommend Art and Team…read more Here's why: 1. Very easy to communicate with - they answer my texts, emails, calls promptly 2. Are not pushy or salesy. Listen I'm in Sales, I get it. But these guys are great. I tell them what I need and they deliver 3. Super nice! They sent me a baby gift when my 3rd was born, I mean who does that? (Thank you!) I recently worked with Isabel on changing over my car insurance and she was amazing! Fast, thorough, and the process painless! Thank you Isabell. I buy my home, car, and a few additional policies from Art and Farmers and I feel like I get TOP quality coverage and a professional service team. It's like concierge service for insurance at a super competitive rate.

I had a great experience with Alycia She made the whole process smooth and easy, found me excellent…read morecoverage, and got me a great rate that fit my budget. Highly recommend for anyone looking for affordable insurance and great customer service!

I recently moved to this Farmers office with all of my insurance. We spent about an hour going…read moreover all my policies and I learned that all of my old policies were really not good. We did some updating and i still saved money. Super nice staff!! I highly recommend them

I've used Hill & Stone as an insurance broker since 2008. I'm always impressed with the results…read more I used to buy medical, life, auto and property insurance directly through insurance companies. I shopped around to get the best price with identical coverage. That changed when I contacted Hill & Stone. One by one, they won my insurance business. Within a year, Hill & Stone was my broker for all of my insurance. Each time a policy needed to be renewed, I looked for several quotes. Each time, Hill & Stone found me comparable insurance at the lowest price. I've had claims on auto insurance. The claims were smooth--the insurance held up as expected. Hill & Stone appear to do what a good insurance broker is supposed to do: Find the best insurance at a low price. They are not committed to one insurance company. Even now, I get several quotes for all of my insurance every year. Hill & Stone continues to have all of my business. For me, it was definitely worth calling them.

Hill and Stone has always provided great customer service, great coverage options and a feeling of…read morebeing a person and not a customer

So bummed I never used an independent agent in the past. They can actually evaluate what is the…read morebest plan for you. If you go with a big group like State Farm, they don't care about you, don't tell you the fine print, and actually make the process of filing a claim extra difficult. Fortunately I have never had to file a claim with Shewchuck but I know that if I did, they would be my first call and they would be my advocate. At a minimum, you should check these guys out and compare what they have to offer against your current policy.

We've used Shewchuck for many years. They are excellent in giving advice, choice of insurance…read morecompanies, and following up on any matter especially claims. Our claims have been dealt with very promptly and with no problems. Any service or changes we have needed have been easy. These guys have done everything right and are customer oriented. If they ever screw up I'll drop them like a hot potato but I don't expect that to happen.

Barb is very knowledgeable! She is always able to answer any questions i may have and give…read morerecommendations on things I didn't even consider. Having a good agent is so valuable and Barb is that agent!

Been with Barbara for decades. Never any problem and Leora is amazing!…read more Started out with just car, now multi-car, house and umbrella. They're always there to answer any questions.

Super pleased with Paulina at Gentle Friends. They were not able to cover me currently for a…read morevariety of reasons but we had extensive discussions on options. Gentle Friends has earned my insurance business in the future when time is right.

Having lived in Chicago for 17 years, I used Paulina and Gentle Friends for all our personal…read moreinsurance needs. She has been an amazing agent that really provides the personal touch in everything she does. While I still have some commercial policies with her back in Chicago, my personal ones have moved with me to a new agent in my new city. I can only hope to get the same level of service here as I had with her. You can't go wrong trusting your insurance needs with Paulina. She's the best and makes you really understand the value of having a local area insurance agent!

Very professional service. Kind and understanding office staff. Truly recommending for all…read moreinsurance needs ! Convenient parking and bilingual assistance

I came to get auto insurance for my daughter since she is a new driver and the employee was very…read morepatient with us in explaining the different types of auto insurance we can get. She gave us a good quote on full coverage which included many discounts like good student, clean record and part time driver. The office was big and nice with a waiting area. She also gave us little State-farm water bottles while we were there. The process was fairly quick and easy. Recommend this office. They are friendly and very helpful and it's a multi lingual office. They speak Spanish and Polish which is always a plus.

I have been with Americas Insurance Brokers for years now I would not have any other broker…read more Georgio is professional and a genuine person, the group of people that work for him are top notch as well They never steered me wrong

These folks are the models of brains and integrity and are so organized. Every time I lose an…read moreinsurance card, I call them up and have one in one minute. I have two motorcycles, two houses, two cars and street legal golf cart with them for more than two decades. They switch carriers from time to time to save money.