Dear Jim, Business Manager. First of all, calls with concerns or questions to your office are not…read morerecorded! And in a last ditch effort to down play my experience? You're implying I've misrepresented what happened to me! Again, I stand by my review as I do with all my reviews...(I've since moved over directly with my Travelers Insurance.) Which by the way, avoids me any delays, and they're not Commission based as your Agency? If you didn't get my point before in my review, I will reiderate: The rate increase is neither here, nor there. That cannot be changed, as it is across the board? It's the unfortunate way this agent, Martha acted by misquoting my Policy renewal in an email, at which I will post to show she had me thinking that there was no change in the rate at this renewal in October? At which any customer would have at a minimum have Trust issues with at that point. Then blinsidedly, I receive a letter directly from Travelers Insurance that I have a 30% increase? That type of an increase merits a phone call in advance after the email she had sent me, telling me the complete opposite!! With Zero personalized service on behalf of your Agent, which you apparently defend over a valued customer such as I, with this Policy since 2012. Furthermore, my Insurance Carrier, Travelers debunked your Lie you stated in your reply to me..(that in fact all agents were notified of this increase since May 2023!) And not the "only 30 days in advance", as you've stated? I remind you again, defending an Employee over a valued Customer is never an Option for a business Manager, or an owner? "The Customer is Always Right"

Due to an at-fault accident, my teenager's rates skyrocketed with my existing insurer. 360…read moreInsurance came highly recommended, and Stacy was amazing to work with! She helped my daughter understand her options, she was easy to communicate with, and we felt like we were valued as customers. She was able to save us over $40 a month compared to the other coverage, which doesn't sound like a lot, but for an 18 year old, it sure is. I'd never used an insurance broker before - and BOY did it save us time! They're listed in Vegas - we are in the Reno/Sparks area - and they were still able to help! Thank you for an amazing experience, Stacey & 360 Insurance!

Carolynn was amazing!! Awesome customer service and very fast. Would highly recommend her.read more

Tresja made miracles happen. I called many brokers to get me covered for a new homeowners…read moreinsurance because I was getting denied due to making 2 claims in the last two years with StateFarm. No one could help me. All the major insurance companies denied. Even the Small ones. When I told Tresja my situation she said she will see what she could do. She called me back in 20 minutes and got me approved. I could not believe it. I felt like it was too good to be true because I would be told I got approved then later on I was told I was denied. Tresja is God-sent and I am so grateful to her. If anyone needs an insurance policy please give Tresja a call. She will make it happen.

Blue Sky made the whole process of navigating through the maze that is Medicare a breeze. Steve…read morewalked us through the various options and determined the package that best suited our needs. We now recommend Blue Sky to friends and family for all their insurance needs.

Thank God i found this place. Steve and Amy were so helpful in finding the right plans for me…read more This is a family run company that actually cares about you. They searched all of the current insurances and found the best value for me. I really appreciate all the time they spent with me. They also got my house policy switched over to for even more saving. If you are looking for actual interaction with your agent then give them a call.

When I needed insurance for my business, they responded to me the same day with a quote. Highly…read morerecommend for quality and service. Great prices and the agent, Marc, actually listened to what I needed and got me exactly that. In my business, you need immediate support constantly and Marc delivered just that. Very customer oriented business and great customer service.

after numerous tel. calls with china this a.m., and 3 e-mails that didn't go through, and after…read morerepeating back to her the letters/numbers, i still had to re-send all those ins. nos. from present carrier, etc. and yet, she apparently doesn't know how to speak to seniors & kept repeating apple. do i know any damn thing about apple computers? no, & i don't have to if she is doing her job. this has never happened to me before with ins. carriers, but a whole lot of my time was wasted . all nevada just lost a possible car/prop. ins. client. but then, this is las vegas .

Friendly. Professional. Knowledgeable. Affordable. Great…read moreteam there. Would highly recommend them.

Jebron and the team have provided excellent service for my home and auto policies. They have gone…read morethe extra mile to make sure that our family is well covered and respond in a timely manner.

Excellent service. Quick and easy. And extremely helpful towards me and my finances. David Garay…read morehelped me a lot

I'm giving my first expression review I walk in to make a payment for reinstatement and very nasty…read morelady with the name Juliana if that's even her name told my sister can I help you (after speaking with me and learning what I was there for) cause you're staring at me then told me you know what ima going to let the next person that comes in in 15 mins help you im an African American women and she is Hispanic she then tells another gentleman who is Hispanic behind me I can help you without even letting me gather my items this was so rude and nasty of her maybe she needed morning coffee but I have errands to run and if this is a first come first serve company she has the worst customer service service stop getting jobs when you don't like to provide customer service or feel great about the skin you are in cause we were not staring if I can leave no stars I would

Jay did a good job. I may need to make adjustment on my auto policy. He is patient to explain…read moredifferent policy to me. Now I am happy camper. Thank you so much.

Amazing staff, very professional, and treat you like family. They'll be able to assist you,…read moreregardless of the policy you're looking for!!

I worked with Patricia for new auto insurance. She was professional yet very friendly. She made…read morethe process easier than I thought it would be Zach

Thank you for the great service and taking time to quote for best priceread more

Excellent Service: Every tax season, I come to Deluna…read moreServices to get my taxes done. They are upfront and honest with their services. I totally recommend Deluna Services for any tax services.

they Are courteous and friendly.. The help me get my registration in one day…read more mans their prices are fair. Thank You!!

Same as TH. I called the office and spoke to someone asking for a quote. They gave me an e-mail…read moreaddress for Jesse to provide information. I never heard back. I texted the number I had talked to and got a text back saying, 'I will check with Jesse' and then again, never got anything back. I ask for a quote and have to keep contacting them and get no response? Do they really want any customers?

I called for a quote had to call three days in a row. Every time I called was told they were busy…read moreand would call back. I was always the one that called. Felt like I was bothering them. I mean do they even want to sell insurance.