Rhonda at Optima Bookkeeping and Tax in Yakima has truly been an absolute godsend for us. She has…read morefreed up so much of our time and given peace of mind that our business is in compliance and we are performing well. I can't rate her services high enough, she is amazing. What really stands out is not just her knowledge and professionalism, but how much she genuinely cares. She takes the time to explain things clearly, keeps everything organized, and makes situations that feel overwhelming suddenly manageable. From bookkeeping and tax guidance to helping us straighten out compliance and business structure items, she has been incredibly patient, responsive, and detail oriented every step of the way. If you are a small business owner, self-employed, behind on paperwork, overwhelmed with taxes, or just need someone you can actually trust, I cannot recommend Rhonda enough. She has brought us peace of mind, confidence, and structure when we needed it most. Absolutely top notch service and an even better person. Thank you for everything you do, Rhonda.

Rhonda was patient with me and made me feel like I was a valued client. Thanks Rhonda for your help…read moreand I look forward to seeing you.

I already have referred your company. Shirley Blackburn is the best!!!! Thank you Shirley, for all…read moreyour help and information. Literally, you helped us a lot and being first time home buyers, we didn't know anything! We thought we were asking way too much questions and you were going to tell us to hush....=)

J. Michael Holmes really stood up for us. For the year we worked with him he helped steer us out…read moreof bad situations where he could have gotten paid, but we would have been stuck. He always put our family first. His experience, integrity, and strength were key in helping us close on time. The seller's agent was doing some shady/illegal stuff that jeopardized the whole deal and his fast thinking and integrity helped hold them accountable. He works hard for veterans and advised us in using our VA loan. He knew what to expect from the inspection, etc. If you hire J. Michael Holmes you will not be a victim of the real estate predators out there. He knows what shady looks like and won't stand for it. We wouldn't use anybody else. He truly examples excellence in all he does.

I recently switched my home and rental properties to Allstate, and I was amazed at how much -- and…read morehow quickly -- they saved me. The customer service was outstanding, and Luis made the entire process quick and effortless.

Luis helps save my family thousands a year on multiple homes and cars! He's been available to us…read morearound the clock and on weekends. Very kind!

Wouldn't have any other agent in the Valley. Eric Silvers ..... Top Shelf..... Top Quality!read more

This agency cost me money when I got into my accident. It's been nearly a week and the only answer…read moreI get is 1-5 more days. we are sorry. Well sorry doesn't fix the fact that I have a broken car for half a month AND NO TRANSPORTATION! No offered rental, no compensation. Each day I pay for a car payment and insurance payment that I can not use due to this office and it's companies errors. Despite numerous calls. no one will step up and take care of my situation properly. These morons can't even find my car parked in my driveway. I hope the car comes back a total loss so I can drop this insurance AND NEVER COME BACK! I'll also be looking into suing for financial loss due to their negligence. BEWARE OF ERIC! Your mailbox will be regularly spammed by his office trying to get you to come back in for more insurance. Not that it'll help you. Here I am after going to him to bump up my insurance AND IM STILL LEFT HIGH AND DRY WITH NO CAR! Go figure after I submitted this review and called other offices to transfer my account. HE FINALLY CALLS ME after calling into his office 5 times today. I told him to never call me back. This man only cares about his residual income. When I took that away, that's when someone started to care, and it's far too late already.

I cannot recommend Adrian at this State Farm office highly enough. I went through a very…read morecomplicated situation with a family member who passed away. He passed away in the middle of a complicated restoration situation in his home. Since I live in another state I needed all the help I could get. Adrian stepped in and was the one who got the situation straightened out going above and beyond to get things taken care of. I called him so many times and every time he was kind, and helpful and gave me the confidence to know that it he would see it all through. I told him that it should be Adrian from State Farm and not Jake from State Farm. He will do whatever it takes to help you. I am so thankful that he was my family member's agent. Couldn't have done it without him!!! Thank you Adrian!

Adrian was very knowledgeable and friendly. we were able to save $$$$ with auto, Travel trailer,…read moreand home insurance and even included an umbrella policy. recommend getting a quote!!

Gary Paulson rocks! Was friendly, knowledgeable, and straightforward. I felt like he bent over…read morebackwards to get me best rate possible, and he took his time, didn't rush me, answered all my questions, and saved me both money and time. Daisy is another amazing agent at mid Columbia insurance. When I accidentally spaced out renewing my auto insurance, she was very persistent in her efforts to get a hold of me to let me know I had let my ins lapse. This was solely on me, and it should of been me reaching out to them. I am so grateful. Their customer service and wide array of insurances designed for every budget and need is the best I've ever encountered in my 45+ years of driving.

Called to get a quote.. they wouldn't even bother trying.. said they can't beat geico and to look…read moreelsewhere.. Don't waste your time.

Amanda is the best helped me and I was out of there fast this is the only place I will stay atread more

Randy and his team are the absolute best. We have our personal and business accounts with them…read more Becky and Daisy go above and beyond to help us out with anything we need. They are efficient, knowledgeable and follow through on any request we give them. I highly recommend them for any personal or business insurance needs you may have. Dave

Specifically Did not want, or ask, or sign for the extra $99 charge for roadside assistance. The…read moreTeller Evan was Very Vague about the charges and would prompt me to "sign this". I read the unnecessary roadside assistance agreement he wanted me to sign without telling me it was not required or needed. I refused to sign the document. I got home after the shady time with Evan to find he charged my account for $99 so he could get his commission for the sale. I flagged it for fraud from my bank and am currently letting people know about the fraud at Vern Fonk in Yakima on 1st street.

Jessica Rivera Arreguin was so helpful and extremely polite when I had to call and cancel my policy…read morebecause of a contradiction with another insurance company. She was very understanding and quick to send me the documents that I needed. I highly recommend Vern Fonk and Jessica to quickly help you with any of your insurance matters.