I am BLOWN away at both Joe's knowledge and even more so by his willingness to go above and beyond…read morethe call of duty. Truly a great agent in all regards. I now have my business insurance and 401K with him. 2 Thumbs up.

Joe did an awesome job with providing my husband & I with our new home owner insurance information…read more I would definitely recommend Country Financial and Joe as a insurance provider!

Absolutely horrible customer service. Had been a longtime customer of Allstate, and recently…read moreswitched to State Farm. The main reason was the complete lack of availability and communication with this agent. She rewrote my policy, but all the details on my home were incorrect (year built, exterior composition, even the home style). Placed SEVERAL calls to the agency which always led to the main Allstate customer service because the agent's office never answered. Two months of repeated calls later, policy was still not fixed. Next step was cancellation of all the policies we held with them. I'd receive mass generated emails from the agency's office manager Alycia, asking if I was happy with my coverage and promising a call to discuss my policies....spoiler alert: call never came. It was almost comical. Sad and disappointed in this agency. Would not recommend to ANYONE looking for insurance.

Allstate lazy, dumb employees Barbra brown Dominique hodge Eliizabeth alman and christine slater…read moreare the worst claim workers who continued to blame each other ... Misplace, and lost claim information and didn't submit my claim correctly and I had to file in court. I'm going back to the veteran insurance company USAA. Allstate is the worst insurance company ever. 2022

Amanda Gomez runs a Great office with great people. Sonia Sanchez is one of those great people,…read moreshe goes above and beyond with all aspects of my insurance. Quick to return calls and with taking time to explain policies.

I would not recommend going through bottom line for anything! I have been with them for 2 years and…read moreit has been nothing but problems and price mark ups. I told them when I switched over that I needed SR22 insurance and they assured me it was on my policy, come to find out it was not and my car got impounded and I had to go to court, $900 down the drain because bottom line does not know what they are doing. Multiple times I have called and have received horrible customer service and the wrong quotes for my account! They have multiple tabs open at once and say those prices and then once question they say "oh sorry that was somebody else's account!" So you're meaning to tell me they keep personal information open on company computers for all to see? How nice! Please save your money and just call insurance on the spot, I was able to find a quote $50 cheaper. Stay blessed, and don't get scammed by these losers, they get commission on every payment!

I called to get a quote on my 2019 car and the price was very reasonable. The manager was helpful…read moreand gave me the best deal. They are professional and know how to run their business. I will definitely refer them to friends.

Scott and Gina went above and beyond to meet my insurance needs. They're not your typical insurance…read moreagents -- they treat you like family. Whether it was for my business or needed personal guidance, they were there every step of the way, always ready to help and support me. Because of their outstanding service, I've referred all my business partners, close friends, and family members to them for their insurance needs. If you want someone who's got your back and truly cares, Scott and Gina are the ones to call!

The commercial department has been great. This review is for the for personal car insurance…read more I received a automobile quote in April that took a week to get. I called last Friday and Monday I got a quote that is essentially $1830 or so higher a year on my car insurance than the previous quote from 3 months ago. Nothing has changed in three months. Nothing at all. Last August I was involved in an accident but when i called them in April I made them aware of it. Earlier today I received a quote $800 higher a year. It's like why waste my time showing me a higher quote then the one from 2 days ago.

I have worked with Melendez Insurance for the last 4 years and I have insured my car and my condo…read morewith them. There are a few reasons I like working with them for: -all the agents are very friendly and helpful whenever I call or come by -they always pick up the phone!!! -the office is beautiful, spacious, bright, and welcoming -they look for my best interest in terms of the prices and what I need to be covered for -they are always patient in explaining to me the aspects I don't know -they speak Spanish- I sent a few of my friends to MI that are more comfortable speaking Spanish and they were very satisfied with them I highly recommend Melendez Insurance not only for the personal use but also for any business. The agents are very professional and they know what they are doing. When I use any services I need to know the company is professional, knowledgable and looks for my best interests, and they are on top of that!

I give Melendez three stars because I had used them before, and had a good experience, so I turned…read moreto them to get a quote, which I got and was good and was ready to buy, but maybe it's just the one sales person I was dealing with who was slow to get back to me. The straw that broke the camels back was getting my final quote on a Friday at like 4:30 and being told I still needed to supply more information and then being told they would process it on a Saturday from home, but on that Saturday despite me supplying the information in a timely manner, the am came and went and by 6pm, I sent a thanks for not doing what you said you'd do email, and got yet another "sorry for delay, I didn't have access to my laptop!" That may be true but it's definitely not good for business when you've promised a customer who already experienced delays a timely response. Also find it funny that follow up email came ten minutes after I wrote mine. But yeah, no, don't want to beg you to sell me insurance, so I'll do the information dance again and hopefully get better service somewhere else.

Worse insurance company ever! Canceled my policy due to such…read moreunprofessional behavior. Then they continue to charge my card. Called for a refund then they tell me wait a week. Now it's 4-6 weeks and the girl hung up on me on the phone. They suck never would recommend

Magnum insurance is one of the worst insurance company to have. I will never in life ever patronize…read morewith Magnum Insurance company ever again. I will never ever recommend Magnum insurance company to anyone. I was once a Magnum customer and my vehicle was in a accident on October 25th 2024. I was hit front behind unfortunately I was told that my car would be totaled out. My insurance was paid fir the month of November. I reach out to Magnum insurance company to tell them that I no longer need insurance because my car was totaled out as of October 25th 2024. I was informed by one of there representatives that they could not cancel my policy unless I provide documents that my car totaled. At that present time I did not have the letter that they were requesting. I was just told by mouth from the adjuster for claims from the person that hit me insurance company that my car was totaled. So the representative provided me with an email to send all the documents to once I receive the letter that was needed. I provide the letter that was needed comes December I'm receiving letter stating that my policy is going to be canceled. I reach out to a representative once again and ask why am I receiving cancellation letters. I cancel my insurance I haven't needed insurance since October 25th 2024 and I provide them with the documents that was needed. Do you know Magnum insurance knew I no longer needed their insurance policy and didn't want to pay me back my money for the month of November they are doing everything to try to keep my money for the November. Every time I call and talk to representative they try to come up with every reason why they can't refund my money. So today February 14th 2025 I receive a letter from Magnum insurance saying I owe them and they going to send me to collections. Shame on Magnum insurance. Magnum insurance is a company that ROB's people for their money. Please beware of these fake insurance companies. I only gave a star because I had to. I wish I didnt. Show less

I have used Ryan for all of my insurance needs since the death of my previous agent…read more He is extremely knowledgeable and if he doesn't know the answer he will find out the answer. Farmers might be a tad higher than some companies, but when you have a claim they really take care of you. I am an attorney and I see how some companies really try to avoid paying a claim and making the customer whole.

Wow this is one heck of an insurance agent! He is super knowledgeable and his office is stunning!…read more Plus the lady up front is very sweet! They provide awesome coverages and protections at a fair price so I ave no idea what that one reviewer was talking about. They are AWESOME!