Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!

What an amazing company. Family owned and operated. They will work hard to get you the policy you…read moreneed and always respond in a timely manner. They've helped me with general liability and auto insurance for two years now.

Jesse was awesome! It's had to find a great product plus great customer service. It's always one or…read morethe other, Kingdom insurance has both! I will most likely use them again for sure.

Best Insurance Agent in All Southern California! Very honest, helpful and responds quickly.read more

Erica & her staff provide top of the line customer service and products. They are friendly,…read morecourteous, professional, and compassionate. Because they listen to your needs, you get what you're looking for and more. I was provided excellent support throughout my accident. I don't have AAA, but rather pay for roadside assistance with my policy. I have never been disappointed with the towing services. Trust me, I have used their towing services at least 10 times. Not only do I trust the Erica Morales Agency with my vehicles, but also my home. And they are a bilingual office; English & Español. I have been with other agents in the past but Erica's Agency comes out on top of the competition. I wouldn't move elsewhere with my coverages.

Mitchell is the best! He is always looking for ways to obtain the best coverage at the lowest cost…read morefor his clients. He just saved me $155 a year on my homeowners policy! Thanks Mitch!

Lack of communication. They use DO NOT respond email to communicate with you…read more You pay them your money and you expect them to work for you but they don't do anything to help you. They only do what insurance company tells them. They don't do much of anything for you here.

If there is anyone who knows all things Insurance that can…read moreprovide to you the best and most coverage without paying premium price than you MUST contact Paco! With the internet taking over, it's so comforting knowing that I can always get a Live body on the phone who is super knowledgeable and willing to provide the absolute best customer service there can possibly be! Thanks again Paco for assisting me in such a timely matter and most importantly for saving me Money!

This Office helped insured my restaurant and my autos. Agent took the time to meet me in person at…read moremy business to go over everything. You don't see that type of service too often nowadays.

Michelle Guillen is a wonderful representative, I added a new auto policy to my existing account…read moreand she saved me 50$ on all my existing policies and also to my new policies. She has wonderful customer service, as well as being a valuable asset to Farmers. She went out of her way to help me with this new addition. Cant thank her enough for making this possible. Thank you again! -Albert Medina.

I just want to talk about the amazing customer service I received every time I have questions or…read moreneed help when it comes to my father policy. Michelle always goes out of her way to help me out and help my dad save some money on his policy. Always sends a reminder or gives me a call when it's time to renew the policy.

Fantastic agent, cannot recommend enough. Ive worked with Mark for years, and am always blown away…read moreby his responsiveness, professionalism, and earnest drive to help find the right solutions.

Mark and his team are super helpful and very quick to respond to any questions or concerns via call…read moreAND TEXT! We moved from a different agent and have been very happy so far with everything. Thanks!

My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

Starwest Insurance Services has been my insurance broker for as long as I've been driving. 20+…read moreyears. Great Service. Great staff. Always a phone call away. They've always been responsive and helpful in getting me the best rates possible. Much appreciated.

It is extremely difficult to find coverage for condos nowadays but Starwest went above and beyond…read moreto help us find coverage with an affordable premium. We just recently have an unfortunate water accident that flooded our bedroom, the floor is completely done for and Starwest and insurance company got us covered in timely manner. The customers service on both sides are beyond awesome as all the stresses piling up on our side, that helped out a lot. The communications and directions are clear and helpful. Thank you!

Gina from KCAL Insurance was the absolute best. She took care of all our healthcare and business…read moreinsurance needs. She followed up with me when I was slow to respond and was proactive about getting all the relevant forms together.

Lily Fong is super good. She is responsible, friendly and knowledgeable. I will refer Kcal…read moreinsurance and Lily for family members and friends