Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!

Best Insurance Agent in All Southern California! Very honest, helpful and responds quickly.read more

Erica & her staff provide top of the line customer service and products. They are friendly,…read morecourteous, professional, and compassionate. Because they listen to your needs, you get what you're looking for and more. I was provided excellent support throughout my accident. I don't have AAA, but rather pay for roadside assistance with my policy. I have never been disappointed with the towing services. Trust me, I have used their towing services at least 10 times. Not only do I trust the Erica Morales Agency with my vehicles, but also my home. And they are a bilingual office; English & Español. I have been with other agents in the past but Erica's Agency comes out on top of the competition. I wouldn't move elsewhere with my coverages.

Lack of communication. They use DO NOT respond email to communicate with you…read more You pay them your money and you expect them to work for you but they don't do anything to help you. They only do what insurance company tells them. They don't do much of anything for you here.

The worst ever. Joe never called me back even after leaving more than 6 messages. Very rude.read more

This Office helped insured my restaurant and my autos. Agent took the time to meet me in person at…read moremy business to go over everything. You don't see that type of service too often nowadays.

This office has my homeowner's as well as my rental/investment properties insured. They also have…read moremy autos and life insurance, I like dealing with them because it's not a call center and you don't have to jump through hoops with AI bots or 1-800 numbers. Ask for Monica, she's amazing!

Michelle Guillen is a wonderful representative, I added a new auto policy to my existing account…read moreand she saved me 50$ on all my existing policies and also to my new policies. She has wonderful customer service, as well as being a valuable asset to Farmers. She went out of her way to help me with this new addition. Cant thank her enough for making this possible. Thank you again! -Albert Medina.

I just want to talk about the amazing customer service I received every time I have questions or…read moreneed help when it comes to my father policy. Michelle always goes out of her way to help me out and help my dad save some money on his policy. Always sends a reminder or gives me a call when it's time to renew the policy.

I had a great experience working with Mark at State Farm! He has been my insurance agent for years,…read moreand throughout that time he has always been incredibly patient, informative, and responsive. Every time I have a question, he gets back to me quickly and makes everything easy to understand. Most recently, he helped me transfer my insurance from my old car to my new one, and the process was smooth and stress-free. I really appreciate how efficient and professional he is. On top of the excellent customer service, State Farm has been affordable and reliable for my insurance needs. If you're looking for an insurance agent who genuinely cares about his clients and makes the entire process simple, I highly recommend Mark at State Farm!

Still a 5 after so many years with Mark and State Farm's . Just in informed my rates went down …read more Good news to start the weekend . Thanks good neighbor.

My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

Starwest Insurance Services has been my insurance broker for as long as I've been driving. 20+…read moreyears. Great Service. Great staff. Always a phone call away. They've always been responsive and helpful in getting me the best rates possible. Much appreciated.

James was an amazing agent helped us through our whole process to get the right insurance for us. I…read morewill recommend to go to him at Star West insurance with all my friends and Family. Thank you James. You rocked it.

Gina from KCAL Insurance was the absolute best. She took care of all our healthcare and business…read moreinsurance needs. She followed up with me when I was slow to respond and was proactive about getting all the relevant forms together.

Lily Fong is super good. She is responsible, friendly and knowledgeable. I will refer Kcal…read moreinsurance and Lily for family members and friends

Working with Kyle Clark has been a standout experience from start to finish…read more After a deeply frustrating experience with another financial advisor program, I was cautious about starting over, but working with Kyle has been a complete 180. From the start, Kyle was thorough and patient. He walked me through transferring all of my existing funds, helped me establish clear savings goals, and gave me concrete, actionable guidance I could actually act on. What impressed me most was his timing: all of this unfolded during a period of significant personal transition for me, and he handled every step with professionalism and calm. The results have spoken for themselves. My portfolio has reached record highs, and for the first time, I genuinely feel in control of my financial future. If you're looking for an advisor who is competent and steady under pressure, I can't recommend Kyle highly enough!

I've pretty much exhausted my ability to manage my retirement account now that it's entered…read more"Antihistamine money" territory (It's nothing to sneeze at) so I thought it would be a good idea to hire a fee-for-service fiduciary to look over my multiple accounts and give me some advice. Which ones do I combine? Am I investing too aggressively or not enough? What the heck is this fund? Nick Licouris did a fantastic job - we met twice, and he mapped out a detailed roadmap for me to get my financial house in order over the next few years, explaining everything in plain English anyone could understand. He confirmed I was headed in the right direction, but also pointed out a few things I was unaware of. He also correctly predicted how many hours it would take, so the cost was no surprise. I am very, VERY pleased with the results and I've recommended him to others and will probably hire him again, once I've executed the plan.