TLDR: Joe Babcock & Diane Doyle will overcharge you unless you force them not to…read more I'm a seasoned sales executive by trade, and this was so disgusting after shopping around, I actually carved out time to do this. I increased my auto coverage in early 2025 for a job that required higher driving premiums. When that job changed, I no longer needed the extra coverage. Joe Babcock told me my rate could not legally be lowered. That was false. After escalating, Diane Doyle gave me a lower rate proving it could have been reduced all along. Then she turned around and defended Joe as a "good salesman." He seriously needs coaching or a good smack if this was intentional. I was paying $215+/month for a 2011 Lexus ES350 simply because no one volunteered to lower it. If you're a C&S customer, review your rate. Demand a re-quote. Make them justify every dollar. And to C&S leadership: if you need help training your amateur sales reps on honesty and pricing transparency, I'm available. Check your rate, because they won't.

I haven't had the best experiences with most insurance agencies but this one has changed…read moreeverything. From day one my agent Charlotte Capone has taken care of everything i have needed with my multiple policies. She is always prompt and professional and has always worked hard to get me the most coverage for the best value! If you are looking for any type of policy ask for Charlotte!

Worst insurance company ever. Noelle handled my call in…read morewhich their insured ignored merging signs and tried to go around on the right, and didn't ever have a directional on before plowing into my car. We were found to be "both at equal fault" Allstate is full of bs. She was an absolute Karen on the phone too.

Jim and his crew were always excellent to deal with be it a new policy or to fix a policy issue…read more Regrettably, I've recently learned that Jim has been retired for a few months and his allstate cutomers have joined the benjamin agency. I am however surprised that Policy Holders have not been informed of these changes.

Matt is a terrific guy and an excellent insurance agent. He has been my agent for over 10 years and…read morehas always been available; whether it is to answer a question or assist with with an actual insurance matter.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Cumberland, RI area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

4 hours and counting just for help with my tire. Unable to give me an eta "there's just nobody"…read morewell, stop charging folks if you can't provide the service they pay for

. I had always thought them to be a reputable company but have become immensely disappointed of…read morelate. My mother purchased a battery from AAA on 01/18/16 (copy of receipt enclosed). It was installed in her 2001 Cadillac. At the time, my mother was 81 years old and on oxygen. She never drove it alone, but my sisters and I would sometimes take her shopping in it. She kept the car insured and registered primarily as a back-up in case one of her children's cars needed to be serviced. My mother died on July 14, 2017. I needed to have repairs done on my car the following week and, unfortunately, the battery on the Cadillac was dead. I called AAA to have it jumped, using my own membership. The man on the repair truck jumped the battery but stated that he did not think it would work for long; he believed there was a problem with the battery itself. He also stated that without the receipt, and if my mother did not have a current membership, AAA would not honor the 3 year warranty. I was able to produce the original receipt, but my mother had not renewed her AAA membership in October 2016 because she was no longer driving. About a week later, I tried to move the car and the battery was dead again. I called AAA headquarters and spoke to a very nice man in customer service. I explained the situation and was told that AAA would indeed honor the warranty. I am both the administrator of my mother's estate and have her power of attorney; I also reside at the same address that she did. Several days later, I called AAA to have the battery replaced. The dispatcher said they would not do it because it was in my mother's name, not mine. I asked to speak with her supervisor---a very rude and condescending young man who was infuriating. I asked him to tell me where I could find the policy on the receipt my mother signed, and he told me it wasn't there, but I could find the policy on their website. (I guess he thinks that my 80+ year old mother would have the computer skills to do that kind of research!). He tried to refer me to their customer service headquarters which, of course, was closed at the time. I tried to tell him that customer service had already told me they would honor the warranty so I did not see the point. Both my mother and I have been AAA members for 20 years (card copies enclosed); in fact, my mother frequently purchased and gave AAA memberships to her children and grandchildren as gifts. I think she would be horrified to know that the company lacks integrity. On Friday, as a result of one of my complaints, I received a call from a woman named Laurie from AAA headquarters. As an act of "good faith" she offered to mail me a check for half the price of the battery; I declined her offer. In addition to the loss of the money, I do not have the time or the energy to arrange for purchasing another battery and then trying to find someone else to come install it and dispose of the bad one. My brother died 11 days after my mother and I am struggling under the weight of settling both of their affairs, as well as maintaining my own. I also work full-time. Apparently, AAA does not care about their members, especially the dead ones. They stand to lose at least 8 memberships in my immediate family if they don't step up and do the right thing. I am enormously disappointed in them. Moral of this story: please tell your elderly relatives NOT to buy car batteries from AAA or you may find yourself in the mess I am in.

Ken and Melinda are always great to work with and Jeff helped me out with a claim I had once. He…read moremade my life so much easier! It's close to where I live which makes it very convenient.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a family man first and love to spend time at home. Avid dog owner with a black lab that weighs in at 110 pounds. Committed to participating in the community I serve. Most rewarding part of the job is working with customers. .