Have been with Dana Shove for over 20 years and she is the BEST when it comes to auto insurance as…read morewell as any other insurance needs you may have! Beyond 5 stars!! Give Hanby a call first and find out why we are so pleased with their experience and service!! You won't be disappointed; guaranteed! 100%

We have been with Hanby Insurance for almost a year. And are looking forward to another one…read more For each policy we have, we paid less and received better coverage than our previous policies had offered. Erin Neill listened to our specific concerns and specific coverage requirements. She did a great job in finding policies that met our particular wants and needs. Everyone at Hanby is friendly and professional and able to help with any questions or concerns. I have always had a good experiences whether in person, by phone or by email. They are willing to answer questions and clarify insurance terms. Barb G. Rockwall

Nobody answered the phone. Nobody called you back. We've been with Shelley for 30+ years and…read moreit's time to move on.

AVOID State Farm and Shelley Dietrich's office at all cost. She nor her office are of no help…read more State Farm use to be the best. They have seriously declined in service. Increased in premiums. You pay all this money into coverage with the expectation that when it comes down to it, when you really need them, they are there for you. It was the total opposite for me. Shelley was no help to me at all. My car was stolen on 10/28/2023 but found and I didn't get it back until 1/13/2024 because SF didn't want to pay the mechanics for the damages. I had my car sent to a mechanic SF didn't have an account with. Not one time did the adjust tell me, if you send to a mechanic they do not have an account with, they are not guaranteed to pay. The mechanics went back and forth on payment because SF didn't want to pay what the mechanics were saying the estimate of the damages were plus SF wanted the mechanics to get all the parts needed, from a junkyard. They admitted on the phone when asked, that yes they use used parts and they insure those parts. Meanwhile, SF told me they only pay 25 a day up to 600 dollars for a rental. That was a lie. It was 25 up to 750 but they didn't tell me that. I had to hear that from a friend that works for SF. I had to go back to the rental and have them to redo the reservation which took an hour because SF didn't do it right to begin with. I had the rental for a month. When I had to return, my car had not been touched as of yet. I asked Shelley can we extend the rental. It is not my fault no one has started working on my car. She told me I can reach back out to the adjuster or claims team to see what they could do. I was told from numerous people, Shelley was suppose to fight for me. I'm out of a car because SF didn't want to help me. Meanwhile, the mechanics is holding my car hostage until they get money. This is a whole month later. I asked for my car to be towed to a different mechanic that they had an account with. I had to pay a fee to the mechanic for them to release my car to another mechanic. Just ridiculous!! Shelley was no help. She said it was nothing she could do about extended the rental when she and the mechanics were the reason why my car had not been fixed. There is alot more I could say but I was trying to make a long story short. Again avoid State Farm and avoid Shelley Diestrichs office!

The Barrow Insurance agency helped us with our retirement insurance once we went on Medicare. He…read morehelped us understand a very confusing process and we are grateful for all his help! I would definitely recommend this agency. They are very helpful and are there to answer all your questions.

Bill made the whole process so easy! He took the time to understand my daughter's unique needs and…read moreset her up with tailored policies for each of her businesses. It feels so good knowing she's fully protected. We couldn't be happier with the experience--highly recommended!

Been with them through two renewals on my auto/home policies. Each renewal had large increases…read more No one contacted me to review this year's renewal. Saved $1.k by going to State Farm. Can't get my policy cancelled. My contact person left the company. Called and pushed the button for the first person in the directory list. Was told who to email. Emailed twice during the past 4 weeks. No response. Can't speak to a live person when I call. Now I'm getting past due notices on my policy. Working from home during COVID is one thing, but you have to answer emails and pick up the doggone phone. I'm sure if I were calling for new policies I'd get a response right away. Update. Just received a voicemail from Brady Hill. The person I emailed was on vacation, then was in a car accident. Apparently they have no one monitoring his correspondence. Brady left me a new email address, but it came back. So I called an left another voicemail. Ridiculous. BTW, the review says I'm in San Francisco. I'm in Rockwall, TX.

BEST FARMERS INSURANCE AGENCY EVER!!! I will never go to another agent again. Every single time…read moreI've had to make a claim, they are Johnny-on-the-spot. They handle everything from minute one to the final step. And their first question is always, "Is everyone okay?" I mean, who does that anymore? Super friendly and always caring service is what you'll find at this agency. I love them all!

My insurance has been with Leo's agency for several years now. He and his staff are friendly and…read morealways help me when I have questions. Farmers paid my claim really well when I had an auto accident last year and provided me a rental car too. The roadside assistance service has been helpful and saved me when my car died and had to be towed to the shop. Thank you Leo and Farmers!

We have had our home, car and life insured through Leo's Agency for many years and they have…read morehandled every claim we've had promptly and efficiently. They have given us the personal attention that you don't see much any more. They personally answer or return our calls day or night and go out of their way to help us through a difficult life situation. I have never been disappointed when filing a claim and strongly recommend them to take care of the things that you value and depend upon!

If your looking for an agent you can trust, contact Rich. He is very professional and personable…read more Rich is very knowledgeable with the products and helped me in understanding my insurance needs while saving me some money too. Thank you very much!

From the owner: Since 1952, Texas Farm Bureau Insurance has been protecting members' moments - the big, the small,…read moreand the everyday.

Working with Carter Bower. Very professional. Quick to respond. Goes over and above. Great…read morepresentation and explanation of the market. Have been with them for nearly a year. Very Happy with the service and knowledge. I think our money/investments are in very capable hands.

If you are looking for a reputable financial advisor this is a great company to work with.read more

State farm and Tammy Roy have always been great! I've been with them for many years and would…read morehighly recommend.

From the owner: Our mission is to inform our customers here in Rockwall and the surrounding Texas areas on their…read morecoverage options so they can make informed decisions on what they want and need for their families. My team and I focus on building relationships with our customers and staying connected to ensure their insurance plan is keeping up with any life changes and future plans.

Really disappointed at the lack of response from this State Farm office. It's been one year with…read morethem. Second renewal was high. I have messaged a couple times in 10 days no call back.

Travis is top notch at what he does! I was referred to him by a friend. She recently was involved…read morein an accident and was so thankful to have Travis as her agent. He walked her through what would have been 10x more stressful without him. Not only did he provide my friend peace of mind ...he helped me save so much money. I had been with the same agency for close to a decade and paying triple what I am now paying. Recommend at least meeting with Travis for a quote.