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    McShannon Insurance Plus

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    Response time

    30 minutes

    Response rate

    100%

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    3 years ago

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    Eric M.

    Thank you Emily look forward to continuing to help you.

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    Nanette Mulkey - State Farm Insurance Agent - State Farm Agent

    Nanette Mulkey - State Farm Insurance Agent

    (2 reviews)

    Last week my vehicle was declared totaled out. So today I had to call the office and see if I…read moreshould still pay my coverage until I find a new vehicle. Fast forward to today and I called and spoke with Pam she was so understanding and patient with me. Then I had to call back and provide some additional information and spoke to another kind young lady (I hate I didnt get her name), she was very helpful as well. I always get nice and friendly customer service...something alot of places lack nowadays. I am happy that I am with them! Thank you for all you do :)

    After our longtime State Farm agent in Florida retired and we moved back home to Texas, we thought…read morefinding a new agent would be a breeze. Boy, were we wrong! Having been with State Farm forever, you'd assume a company of their size would have top-notch agents everywhere. Not even close! The agents we encountered in the Killeen and Temple area were, hands down, the worst we've ever dealt with--possibly the worst anywhere. We bounced from one agent to another, each plagued by constant errors with our accounts. Now, our setup is a bit complex--vehicles, home, life, savings, and banking accounts all with State Farm--but you'd think trained agents could handle it. Nope, not a chance! We were on the verge of ditching State Farm entirely when we tracked down our old agent for advice. She told us to call Nanette Mulkey in Greenville, TX--2.5 hours away from us. We thought, "What could possibly go wrong?" The answer? Absolutely nothing! Nanette Mulkey and her amazing sidekick Pam took charge like nobody's business. They grabbed the bull by the horns, uncovered a laundry list of issues with our accounts, and fixed every single one with precision and care. Distance? Not an issue. These two proved that a GREAT agent is worth every mile. Sheri and I can't recommend Nanette Mulkey's office enough to handle your State Farm needs--no matter where you live. If you want someone who gets it right the first time, call Nanette and Pam. They're the real deal! Five stars aren't enough! - Captain Bob & Sheri Edwards

    Morgan's Wrecker Service

    Morgan's Wrecker Service

    (5 reviews)

    I never thought a simple tow could turn into a high-pressure, nickel-and-dime nightmare, but that's…read moreexactly what happened yesterday. After my accident, the state trooper called them in. Before I even had a chance to ask for an estimate, their driver pushed me out of the way and began hooking my car -- effectively forcing me into a situation where I'd have to pay a "drop fee" just to get them to stop and provide a price quote. When I finally spoke to their office, they quoted $325 to tow my vehicle 12 miles to my home -- with no mention that, had they taken it to their yard instead, I'd be on the hook for $785 plus daily storage fees. The driver even suggested I file the charge with my insurance, knowing full well it would raise my premiums and cost more than paying out of pocket. That was completely inappropriate and felt like a ploy to push costs onto my carrier. Despite the state trooper giving me clear permission to call my own tow, the driver claimed his office wouldn't allow it. I had to physically stop him, re-involve the officer, and endure the trooper's visible frustration just to reclaim control of my own vehicle. After paying the exorbitant fee -- because I was given no real choice -- they delivered my car to my driveway, but ignored my instructions. The driver drove unnecessarily through my yard, parked where I had specifically asked him not to, and left the vehicle positioned in a way that will now require me to pay for yet another tow. This was hands-down the worst tow experience I've ever had. The lack of transparency, aggressive tactics, outright price-gouging, and blatant disregard for my rights and property were outrageous. Avoid them at all costs -- choose a reputable, transparent provider who respects their customers.

    These people will hold your vehicle ransom, charge you out the ass and the most unprofessional…read morewrecker service you can get in this area. I ABSOLUTELY DO NOT Recommend this company!!!

    McShannon Insurance Plus - healthinsurance - Updated September 2026

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