Mike Lazanis and his team at Great Florida are great! Had a recent claim with my car a rodent had…read morechewed through the main electrical line. When you are worried if your insurance will cover it. It is reassuring to know that Mike did his job and put you in the correct policy. I needed a rental car and that was available to me as well. I do shop my quotes every year and every year Mike is competitive. The other guys cut out the bells and whistles. Thanks Mike! Tye

Mike and his team always provide excellent service. I have used them for my home and auto for years…read moreas well as for my family members insurance needs.

I had our car insurance for years through Allstate but when I switched at the end of 2019 it was…read moreone of the best moves I made. I finally had it with the regular increases from Allstate and found better rates and excellent customer service with the Pam Leonard-Williams group. Every time I had a question or an issue they were pleasant, helpful, and always called me back right away. The rates are better here and the length of time that a previous fender-bender incident (very small!) remains on our policy is 2 years less than at Allstate! So glad I switched, just wish I did it sooner!

I had my car/renters insurance with this agency for a few years, but after a few disappointing…read moreexperiences, that's not the case anymore. I first signed up here because the rate was the lowest I could find for decent coverage. However, I started noticing that every time I called for any questions or issues, I couldn't always get an answer right away or didn't receive a call back as promised. The final straw was when I received my renewal bill a few months back. Suddenly I was being charged $30/month more for no obvious reason, as I had not had any tickets, accidents or vehicle changes to cause an increase. I called to ask what was going on. The man I spoke with assured me it was because some discounts had "fallen off" my policy and he would work to get it straightened out, then call me back when it was done. I didn't receive a call back from him. I tried calling multiple times and couldn't get an answer from anyone. Finally, out of frustration I called and asked to speak with the office leader. She reviewed my file and said that the increase was actually due to "general rate hikes across the board" and had nothing to do with my discounts. I asked her what she could do to retain my business. She suggested lowering my coverage so the premium would drop. My coverage wasn't even that high to begin with. As someone who used to work in a different car insurance agency, I would never suggest someone lower their coverage as a first option. I was really surprised that's all they had to offer. They didn't really seem to concerned about my sudden rate hike. I started shopping around and found a quote with Geico. They offered me the exact same coverage I've always carried for 50 BUCKS a month LESS. Guess who's got my business now.....

My agent is the best. Great staff and I love my car insurance. Had a claim and it was handled…read morepromptly. Highly recommend this agency.

I've been a huge fan of State Farm since I lived in Chicago. Unfortunately car insurance in Florida…read moreis a whole new ball game. I transferred my State Farm car and rental insurance to FL from VA in Feb 2015. The first switch I made was from an office in Tampa to this office in Clearwater. I made an appointment with Mike to talk about getting my very high rates lowered. My payment was lowered under $200 for one month October 2015. After that it shot back up over $220/month. Then I was hit by an out of town business man in a rental. What a nightmare trying to get them to start repairs. I was led in several different directions. I honestly thought that my State Farm agent and office were looking out for me when they said to let them take care of the repairs and they would go after the other party. That was not the case. Unfortunately they sent me to Ferman Ford who didn't even complete the repairs or do an alignment. Shortly after my repairs were done I had a tire go flat exactly were I was hit. Ferman Ford told me that I needed 2 new tires and this was not related to my accident. Did I mention that my 2014 Ford Fusion had less than 25,000 miles on it, and I bought it brand new? I'm now out $320 for 2 new tires, over $120 for the rental from Enterprise Rental, my $500 deductible and the accident was 2 months ago 4/4/2016. I went in to talk to my agent about the poor service at Ferman, my feeling of being taken advantage of with the tire replacement, my claim status and my ridiculous rates. Mike talked a lot, but did nothing. I know insurance is a business, but you should always feel like your agent has your best interest in mind. This one does not; nor does State Farm. Geico- here I come!!

I just got off the phone with State Farm agent Justin Clark. We were on for about 20 minutes and…read morethis young man answered every question I had. I was never rushed, he was patient and broke things down so I could understand it. He was very honest and upfront. I just want to thank him on here. Thank you Justin. I highly recommend him and this State Farm office. I've been with them for a while.

Best personalized insurance quote ! I strongly suggest recommend that you follow my lead on this…read moreone! He was more than professional almost feels like I have a new friend he explained all the laws here in Florida as I am trying to register a car from out of state. He covered every avenue before we even spoke on the phone, I'm so impressed with his work ethic and knowledge of these crazy different laws here in the state of Florida. This is all foreign to me but he explained it in such a clear manner that is easy to understand and I'm going with this guy top-notch service communication. So impressed with his experience Absolutely the Best Place,I've ever found for car insurance in the state of Florida Isaac is phenomenal he goes over and above your insurance needs and his explanations for his recommendations are spot on. I'm not a confident driver and I don't put that much mileage on and I have gotten the best rate possible compared to competition in the state of Florida extremely impressed. I'm now looking forward to his quote on my homeowners insurance strongly recommended, if you're in Pinellas County our surrounding areas this guy is seriously the best!!!

I just moved to Florida and Kristy Harris is an amazing Agent . She was professional and patient…read morewith me as I figured out which coverage was a good fit for me. I would highly recommend her in the future !

I was looking into collector car insurance coverage and of course, pricing. Reddon McLaurine was…read moremy contact agent and his follow-through was amazing. There were so many variables to cover, and Reddon did them all...professional, prompt and personable, just what I look for when dealing with businesses. Keep him happy and don't let him leave!

I have been with Tim Holladay State Farm for about 20 years. When I have been late with a payment…read morein the past they called me to remind me. Since I set auto payments online, I haven't had any issues with a missed payment. They have been kind, understanding, and have excellent customer service. They have been consistent. I highly recommend.

absolutely the worst experience that I have had when dealing with any insurance company. They were…read moreto blame for a huge mistake with my account and I ended up losing my license. Very embarrassing and humiliating. This is a terrible company with extraordinarily poor customer service.

I must say I was very discouraged, fearful, and overwhelmed with my homeowner's policy and the…read moregiant price increase they had bestowed upon me until I talked with James Pugh, my hero. Wow, I can't say enough about James. Not only did James change my homeowner's, which saved me a great deal of money, but he also helped me save a ton on my car insurance which was an extra added bonus for me. I cannot begin to tell you how much this helped me. When I say James Pugh is my hero, I kid you not. I had no idea what to do next, how to do it, or how to even understand it unil"Jim Dandy" came to my rescue. Knowing that I had no understanding of electronically sending documents, James helped me with everything. He has great patience, gives instruction with such finesse,and just makes the complicated seem so juvenile. Oh, and his personality, well that was just God given!!!!! ALLSTATE, you can never go wrong with agents such as James Pugh representing you, he truly is a great asset to your Allstate family. I wish to thank James for going above and beyond, you have truly made my life a little easier. Thank you.....

I wouldn't recommend Allstate because of this agency! I was a transfer costumer but charged as a…read morenew client. I had no tickets perfect credit score and was still over charged! I never met anyone I talked to on the phone. When I was going to sign my insurance paperwork the guy didn't even have a pen at his desk .... call yourself professional? I had to call my last agent because this Allstate agent threatened to take my money for next 6 months ( my policy went up for no reason other than I am paying for the sun! Per the agency secretary!) I could go on & on . When you have to reach out to your last Allstate agency to get out from this office it's really sad! This man really makes Allstate name representation really bad even my last agent was upset this was done to me. Would Not Recommend this Office !

The best banking experience I've had thus far. Everyone there is super friendly and make you feel…read morecomfortable and at ease. Just moved to the area and feel welcomed as not only a client but also as a friend. Cassandra helped me out multiple times and I highly recommend her. She's been kind and informative about all the different types of cards/accounts they offer. Overall excellent customer service!

This branch is run by industry professionals that are experienced. So far I've had a pleasant…read morebanking experience on every visit. Jared took good care of me opening up a checking account. Today I went in to deposit a decade worth of piggy bank change and to my surprise the store manager, Jason, went out of his way to help me count over $70 worth of janky change! Super Awesome! 5 stars