This is an excellent Insurance Agency - always prompt in returning calls and messages - Krista…read moreresearches and finds what would be best for you - I highly recommend this Agency.

In short calling Oakes Insur and working with Donna G. Saved me time and money. I highly recommend…read morethis insurance agency.

Have been with them for only two months and they have continually messed up on insurance policy and…read morebilling. And when asked about the issues, it was never their responsibility, always someone else who was at fault. I have switched companies because if you can't get the paperwork right, how will you ever get a claim handled properly? Josh, thank you for reaching out to me. Talking with you about my situation meant a lot to me. You not only listened to me, but you heard and understood me. I believe you and Cornerstone will be very successful. Wish you the best. It's because of you, your honesty and candor, that I have changed my review and would recommend your agency to others.

Cornerstone provided the 4 point inspection and the insurance company Tower Hill agreed to sell me…read morea policy for insuring my home. Then for whatever reasons the insurance company ordered another inspection and gave me 10 days to fix what they deemed as problems or be canceled. It appeared that neither company wanted to go forward, by they sure got those inspections paid for by my month of premium. My advice...look your insurance company rep in the eye before you send them any money. Make an office appointment. Never again with Cornerstone

Beth Woods is our agent. She found us exactly what we needed at a price we could afford. Highly…read morerecommend her and the Barrett Harding Insurance Agency.

From the owner: Our goal is to represent your best interest. We listen first! As Agents & Brokers we "shop" your…read moreprotection to find and deliver the best products to protect your assets at a competitive price.

very nice very good very professional Excellent; The people are very friendly professional…read moreexplained well the details information I needed thank you very much for your help I recommend it 100%

Working with this office is so easy! Will was very helpful in getting information for my claim.read more

July 11, 2023 Newest experience: You will NOT believe this,…read morebut Roy Hooker IV's associate Serena actually went in on a Sunday to submit our policy application to Citizens for Property Insurance coverage at our rental. The reason we were rushing at the last minute was because our previous agency let us down. I received a renewal of more than double from the carrier who bought out the one we were with and called to tell that other agency that we were not accepting their renewal offer and requested they shop it among other carriers, to which the agent replied, "Oh, we've got plenty of time for that!" And I replied, "No, not really. I would prefer not to wait until the last minute." Well, they waited until the last minute and maybe thought I would just accept it, I don't know, but I quickly called my State Farm agent Roy Hooker's office and spoke with Serena about seeing what she could come up with. She jumped right on it and got me coverage with Citizens for even slightly less than it was the previous year! Instead of $3200, she was able to secure coverage for $1,500. But here's the even more impressive part: SHE WENT IN TO THE OFFICE ON A SUNDAY to bind the coverage for us before the policy was set to expire Monday morning at 10:00 a.m.! Who does that??? I've worked in the insurance industry for brokers and agencies. I've purchased renters, homeowners, and property insurance for 36+ years. I have NEVER had an agency go to such measures for us. And...last month 6/04/23 State Farm and Roy's staff handled the severe hailstorm damage by helping us file a claim using our Homeowner's policy to get everything replaced or repaired including damage to all 4 of our cars. It could not have been easier! all the way! Like a good neighbor State Farm was there! Again and again!

Joseph was a great help over the last couple of days helping me get my daughter auto insurance. He…read morewas responsive, professional, and went above and beyond. I highly recommend Joseph and State Farm Agent Roy Hooker IV.

Have not had an AAA membership in a long time. I remember going to get maps with my dad when I was…read morelittle. Finally got a membership this year and went to the local physical location to vet some tour books and maps! Sometimes it's just more fun this easy instead of hiding behind a screen. Everyone was very friendly and showed me ask te different amenities offered, which includes copying service and notary! The key offerings though include services for travel, insurance, discounts, and printed maps!! You can even do DMV related services at some locations. I got ask the help I needed and try made sure Ib was aware of programs where I could earn AAA dollars to go towards my next year's renewal. AAA had definitely changed over the years, but the core services, offerings, and customer service have not changed.

Terrible customer service. I would advise you to look for a different roadside assistance…read morecompany!!! Wish I could give zero stars. Been a member since 2001 but have cancelled.

Greg Berrelleza was very helpful and timely. He helped me find a replacement policy for my…read moremultifamily rental property. I am thankful for his sense of urgency and flexibility to help me secure a policy in this environment of continuous insurance policy increases. thanks Greg and Brightway Insurance!

From the owner: Brightway Insurance, The Lakes Agency is not your typical insurance agency. We offer access to…read morepremium carriers to help you reduce your risk.

I talked to Kaylin who was very nice and who I was able to understand. I did find a better rate so…read moreI went with another company. But they were a contender because of the good customer service by Kaylin. Also I did not like to use a credit card for payments which is what was available to me at this company.

I spoke to Ms IVY and she was VERY PROFESSIONAL and PATIENT through out our entire conversation…read more She is an ASSET to the company. I will also be referring this company to many people. Keep up the good work.

I had a great experience working with Craig's team. Zach reached out to me to compare auto rates…read moreand I'm glad I did! I was able to save money moving my auto policy to AllState. The team is very responsive on the phone and via email. They helped me set up my AllState account as well, so now I can check my policy and get help through the app!

Craig and his staff are awesome, professional and very helpful! Getting renters insurance was soooo…read moreeasy and very affordable!