This review is mostly aimed at State Farm, not so much the agent(s) although they could have done…read moremuch better with follow-up. I have an older mobile home (1972) but lots of renovations since bought about 15 years ago and it's in good shape. In Oct. my current insurer notified me that they were discontinuing mobile home insurance and my contract would expire on Nov. 17. Called around and had several places working on estimates. Some insurers will not insure a mobile home built prior to 1976 because they were not at that time required to adhere to the current building codes (which do change from time to time). So On Oct 6, after giving this State Farm agent all the pertinent information about my place... year built, description, photos and upgrades I received a good price estimate from this agent I went and paid for it and signed papers. Then I contacted some of the other companies I had estimates from and told them I was going with State Farm not wanting to make them wait until the last minute. Weeks passed, I heard nothing. Didn't want to be a pest or seem to rush them and thought surely if there were a snag they would have contacted me before my current policy ran out. Finally on 12-11 I decided to call and see why I hadn't received anything directly from State Farm. The agent checked and told me they rejected my application due to the age and not being up to current code. I still hadn't received anything from State Farm, but the agent told me they are supposedly sending a letter out and a refund (after months). They knew the year built right from the start. It seems the agents there also should have followed up and really should have known in advance that this would happen. So now I am uninsured, due to their lack of follow-up and called one other agent who had done an estimate for me and they said they aren't sure if their company will consider me now. Back to square one except in the meanwhile I have no coverage. I should have known better, in the past (long ago) I had a similar issue with State Farm, and I also used to have auto insurance with them but they screwed me around with that also. If something should happen to my place in the meanwhile you can be sure there will be lawsuits. There is no excuse for leaving me this position now. I finally received a partial refund on 12-12-25 from which they deducted the time in between. STATE FARM should not be allowed to exist, I certainly will never use them again.

I recently had a glass claim w/ Karen Davis Agency, State Farm Ins. I wound up speaking w/ several…read moreindividuals, all of whom were knowledgeable, helpful, and friendly. "Brenda" was especially nice. I was able to explain my problem in detail, and was rapidly approved for a repair. This allowed me to schedule the work quickly, so that my vehicle was not off the road for long.

Great rates, we have been with them for a few years 4-5,…read more nice honest people who are very responsive to any questions, they answer the phone and return phone calls with answers.

From the owner: Auto Insurance Home Insurance…read moreLife Insurance Business Insurance Renters Insurance

This is not a reflection on Paul Sarnack, or his personnel. However, being my agent, this is a…read morereflection on the company's claim department his office represents. Dear Allstate Customer Relations Team, My name is Marvin Fraser, and I am writing to formally express my profound dissatisfaction with the handling of my insurance claims following the severe winter storm damage sustained by my home in the Delaware/Northeast region of 2025. After twenty years of loyal membership and consistent premium payments, I find it deeply disappointing that Allstate has demonstrated little to no meaningful effort in addressing my claims for roof and screened patio damage -- damage caused by one of the most severe winters this region has experienced in decades. Despite submitting my claim in a timely manner, I continue to find shingles on the ground after every subsequent storm, a clear indication that the matter remains unresolved and that my property remains vulnerable. Given the lack of responsiveness and the absence of adequate support from your organization, I have made the decision to personally finance 100% of the cost to replace my roof and upgrade my screened patio to a glass enclosure -- expenses I reasonably expected my long-standing insurance coverage to address. Furthermore, I wish to formally notify you that, effective June 1st, I have secured both home and auto insurance coverage through another provider USAA, and saved me over $500-- one that I am confident will deliver the level of protection and service my assets deserve. After two decades of membership, this was not a decision I made lightly; it is a direct consequence of the inadequate service I have received. While I do not intend to actively disparage your organization, I will not hesitate to share my honest experience should anyone seek my recommendation regarding Allstate's services. I trust you understand that customer loyalty is earned through consistent, reliable service -- something I regret to say I did not receive. I sincerely hope Allstate takes this feedback seriously and takes meaningful steps to improve how it serves its long-term members. Respectfully, Marvin Fraser Former Allstate Member -- 20 Years

Ever get one of those mailers that say "get a policy for $500"? Well, don't fall for their…read moredeceptive marketing, total waste of time. It took at least an hour on the phone to realize this. Line for line, AllState is more expensive than Progressive.

I highly recommend the Harbinson Agency. Not only were they friendly to speak with, but the didn't…read moremake it seem like I was a burden with the over 40 minutes of questions that I had! They reviewed my policy and explained everything I didn't understand. You won't be disappointed with the great customer service you receive!

Joe and his wonderful staff made it so easy when I switched over from my previous agent. They are…read morealways available to help answer any questions and make it easier for me. I highly recommend the Harbinson Agency for any of your insurance needs.

I decided to switch insurance companies for the first time in my life last year. It was in a last…read moreminute scramble for home owners insurance days before closing on my first home in march 2012. I was very pleased with the competitive rates paid and quality of service on each interaction with my agent Matt Jones. I would and have recommend them for any insurance needs. I have my home, auto and life insurance all with Matt at Nationwide. When I have a question, I get an answer and or results smoother than anywhere else. I have been in automotive sales for ten years and am no stranger to calling insurance companies. Some are nice, some are well priced; wilgus does both very well.

After driving from Philly on Friday night, my husband noticed electrical issues happening on our…read moreChevy Silverado 2002. We called Mossbrook Saturday morning and TJ said bring it in. Got there around 9:50. They took us right away, diagnosed bad regulator, found a part and we were finished by 11 am. Clean waiting room, pleasant staff and my husband is satisfied with the work and cost, especially since if we were home he would have done it himself.

This company is awesome, what a great family run agency. Auto, Home, Life, you name it…read more Harry Mossbrook Jr is the best :-) I would strongly recommend this company to anyone that needs Insurace, great people :-)

Claudia Nicholls & her staff go over and above with their outstanding customer service. They are…read morealways looking out for their customers. We have had our auto, home & life insurance with Claudia for many many years. I highly recommend!

Very responsive. Friendly staff that listens well so they can understand clearly your insurance…read moresituation and needs in order to provide outstanding service.

Great experience at State Farm and Luke McCabe. Very…read moreknowledgeable and professional Reasonable prices

Chris is very nice and extremely knowledgeable. Claims experience was wonderful! Highly recommend…read moreChris and we love State Farm!

Amazing team!! Great work couldn't imagine having a more knowledgeable team to help me out!read more

Helped me save a bunch of money. Kris is very knowledgeable…read moreand will get you a great policy.

Riddleberger Insurance is a great agency with 3 locations that is Customer driven with good old…read morefashion customer service and state of the art automation. if you are looking for a family environment where everyone knows your name still this is the place to go for all your insurance needs.

From the owner: Our agency can not only help with your home and auto needs but we also specialize in commercial,…read moreagribusiness and life insurance. We are one of just a few agencies in the state to hold an Elite farm certification with Nationwide Insurance. In addition, we work with 39 different carriers so we can always find you the best insurance options for your needs and budget. We believe that getting insurance doesn't have to be difficult. Thank you for considering Riddleberger Insurance!