Hands down the best agents and customer service we've experienced! My whole family goes to them -…read morethey're the best! They shop around for the best coverage and rates for you. Now have better coverage at less cost than when we were with the Farm. Wish we would have changed sooner!

Awesome insurance company! They treat you like family and really work to get you the best coverage…read moreat the best price. It's really nice because they offer several companies so they can shop you around. With one call I found out what it costs in 5 different companies. Saves so much time. They have Erie, Grange, Safeco, Progressive and Met. If you need help they get back to you right away. I highly recommend calling them for a quote. I got auto, home, motorcycle and life insurance. They also have business insurance.

do not ever mention insta-cart do not ever mention…read moreinsta-cart, uber, lyft, etc. they will immediately deny your claim before it is reviewed, beat them at their own game make sure to add ride share in your policy if you decided to do anything else in your vehicle. they will find a way through loop holes not to honor full coverage. they should be sued!!!!! been fighting with them since 01/01/2024, what a way to begin the new year, also the claims representatives are very rude and twist facts to cover themselves... do not recommend progressive to anyone!!!

I wanted to thank the team at State Farms Kim Smantana for helping me through everything. They…read moresuggested that I increase my coverage in the most nurturing way. They gave me Positive suggestions and recommendations as to why It would be wise to increase my coverage. As it turns out it was one of the most important pieces of advice I ever followed. As I was freaking out after my car accident on all the repercussions that come with it you guided me through this ordeal in a most calming way that made me feel reassured, supported and cared for. Your team helped me through what could have been a very difficult experience. You were there when I needed you and you guided me through this event in a way that was almost painless and I can't thank you enough for that.

Chris Rhine went above and beyond for us as our Insurance Agent! We had some issues after filing a…read moreclaim when a storm came through our neighborhood. I shared my frustration with him and he immediately started asking me questions, passed on our information for us and truly cared about us as clients. I am so grateful for the time he took, getting us to the right individuals and seeing us through the entire process as our claim was settled. We would highly recommend Chris to anyone looking for an insurance agent you can trust and feel confident with!

From the owner: Always maintain integrity with our product, with ourselves, and with our customers to help our…read morecustomers get to where they want to go. License #: OH-1154692

I just spoke to one of your reps and you canceled my 77 year old mother's policy because you sent…read moreher a survey back in September about the type of siding she's has on her house, mind you the siding hasn't been changed since the house was built in the 1950s, and you've been her agent for the last 5-6 years and because she didn't respond You canceled her homeowners insurance policy. That's low down nasty business. Also, your 440 phone number is disconnected. We've been calling for the last three days and cannot get through. We finally called the customer service line and spoke to Taylor and he was not helpful at all.

Fantastic agent and crew ! I have been a customer of hers for 17 years, and she is always helpful…read moreand tolerant of me during stressful claims ( I can be a bit of a pest sometimes, and she just rolls with it ). I have had other State Farm agents before her that were only out for themselves. She is great!

Leah, the associate who works here is Fantastic!!! So sweet and knowledgeable! Highly recommend…read moreworking with this agency!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: OH-86693

My husband and I have had our insurance with Rich Pilat since the late 90s and we know that Rich…read moretakes great care of our family and our home/auto coverage. We've been with Rich for this long for several reasons: he cares about his clients, he is with you during every major life change and because he is an independent broker, can shop for the best policy for your family. He was our insurance agent when we purchased our first home over 20 years ago and I highly recommend you seek him out if you're in NE OH!

Pilat Insurance Agency is the best by far! I had three automobile damage accidents (not my fault)…read morein 2019. Rich Pilat and staff not only walked me through the claims process, but they put me in touch with a great body shop that does excellent work. Pilat Insurance offers great rates as well as personal service that goes far above and beyond anything that I've ever experienced with other agencies since I've been driving. Let's see, that was back in 1970. I refer all of my family and friends to Pilat Insurance Agency.