I called and said I wanted to cancel my policy, they said ok and asked me what date I want it to be…read moreeffective. I gave them a date. A month and half later I get a another invoice. I called and they said cancellation had to be in writing. Scam, still fighting.

Absolute worst experience with an insurance company...needed a tow, got tossed around between…read moredepartments for 4 hours. Got my own tow truck...had to pay out of pocket. Save yourself the headache, this company is an absolute joke...and I'll say, a scam. I had the coverage= had to pay myself. If I could give negative stars I would.

If I could give lower than 1 star I would. Screwed member and left me in a worse financial position…read moreafter their insured total my brand new car. Told me the car was totaled at the last minute and took my rental car. Then I was told that I needed to meet with them days later in a city and hour away. I asked how they expected to get there and I was told it was "up to my discretion". I didn't try to sue or ask for tons of money I just asked for what I had put into my car and they did not listen to me and treated me like a child.

My agent did an excellent job in supporting my needs. I had a lot on my plate so she was able to…read moresupport me via phone calls and text. I received top notch service.

Ms Lamas was exceptionally helpful after our accident in eastern Arkansas. We were told it might…read morebe several days for an adjuster to inspect our car. We called her and the adjuster arrived right away. Our thanks to her!

Trish Biasetti with Lee Hill and Rowe Ins is an amazing partner and insightful resource with…read morenavigating your health insurance needs. She was a true partner!

Excellent agency and super nice people! You get the benefit of big company products with small…read morecompany service. They represent several of the most competitive insurance companies in the Savannah marketplace but the real bonus is that everyone from management to staff takes a personal interest in each customer's experience. It's like stepping back in time to when customer service actually meant something.

They could never get my bill straight. It's paid via escrow they send me bill every year and I…read morecall every year and nothing. Poor customer service, no one returned my call this year or paid my bill to escrow. Changed to someone else. I get making the mistake the first year, but after that that's on you! Lack of detail and no confidence in them.

Poor customer service from my policy rep Michael Finocchiaro. I call as regularly as I need and the…read morereceptionist never gets him on the phone. She just forwards to his desk where he lets it ring. I call back and she says he went to lunch and doesn't know when he'll return. What do they pay you for? I've never missed or been late on a payment, but It seems they don't value you much outside of accepting your money.

I needed auto insurance and just popped into the office of Joe McLaughlin. He is knowledgeable and…read moreinformative. He spent over an hour talking with me and answering questions. He never tried to 'sell' me a policy. He was nice and very polite. I didn't get the policy that day, but l did get a GEICO policy. Thanks, Joe!

Awesome customer service and love the location of their office on Waters Ave. as well!read more

Super great State Farm place. Knowledgeable about transferring cars, trailers, etc from Alabama to…read moreGeorgia. Home insurance- above and beyond service to actually come to new townhome property and review documents we previously were given by HOA. Communication via email spot on!!!

Have never done business with them…read more Have never requested a quote from them. Yet, I have been continuously harrassed by them for over two months!! I have my insurance through another provider. Never been in any accidents, etc. Yet, I have gotten over 4 cold calls a week for the past 2 months. I have requested that they remove my name & number from their calling list and I have also completed my Don Not Call registration. The next call I get, I'm calling the FTC.