I am not a member but had a question: do you issue cashiers checks and if you do is that for…read moremembers only or to the public? I was on hold for almost 25 minutes and nobody answered the phone. There is just so many prompts. I went through all the prompts and nobody answered the phone and I was waiting for someone to answer the phone for 25 minutes on hold finally I hung up, and that was my experience with this Bank. I'm guessing that you cannot talk to anyone to ask questions and they don't provide any services to the public and only members. I'm not too sure but that's what I'm assuming.

Yesterday, I needed a new card printed and their system was glitchy but they worked hard to…read moretroubleshoot it and made at least 7 attempts which was appreciated because there are hardly any DFCU in this region of AZ. Thank you so much and for resetting my app so I could use mobile banking again

I love this B of A right at the mall. The location is perfect, easy to find, easy to pull in to. No…read moreone is ever there and there's never a line. I've been about 7 times this month, cashing checks, getting change and usually small things. The tellers are super quick getting everyone in and out. It's decorated for holidays this month so I took a couple pics.

Every time I visit, there is a long line and only 1 or 2 tellers. Today, I waited in line to make a…read morechange on an account. They asked me what time I could come in tomorrow. I had time today, that's why I was there. It seems strange that a bank would defer service for its existing customers by perpetually understaffing its location. Consider banking elsewhere. Update- my interaction with the personal banker was great. Still, be aware that if you make an appointment in your busy day that they may not have a personal banker ready when you arrive and you can still be left waiting. As a matter of convenience, and my doubt that an experience at any other bank will be much improved, I will continue to bank here. I would still consider banking elsewhere if you are not already invested here.

After years of being a good paying customer I was never thanked once, I was sent five statements…read moreout of the 24 months of payments. They were not very nice and now I have to wait 2 weeks to get my title after paying it off in cash. DO NOT MAKE THIS YOUR FIRST STOP

From the owner: At Arizona Auto Lenders, we are dedicated to helping Arizona families get the financial help they…read moreneed...fast! We proudly offer customized auto title loans with flexible plans and online payment options to meet your individual needs. Arizona Auto Lenders has more than a decade of experience serving the people of Arizona. At Arizona Auto Lenders, our mission is to become the preferred auto title lending company in the state of Arizona. In this tough, economic climate, we're committed to providing quick, convenient and quality customer service. We're here to help you find the auto title loan that works best for you! All you need to bring is: -Pay stub/Bank statement (proof of income) -Clean Title -Registration -Insurance -Valid Arizona Drivers License -Vehicle (for us to look at) We lend you money and you get to keep your car!

Banks Know More Than They Admit--But Still Leave Consumers Unprotected…read more JPMorgan Chase Bank - Downtown Flagstaff, 100 W Birch Ave, Flagstaff, AZ 86001 If you've ever been scammed and expected your bank to help, brace yourself: they'll likely wash their hands of it. I learned this firsthand at JP Morgan Chase Bank's Downtown Flagstaff branch. Despite having access to advanced technology--IP addresses, login histories, transaction metadata--banks like Chase routinely deny responsibility and refuse to investigate fraud claims thoroughly. They act like they're powerless, when in reality, they have the tools to trace suspicious activity and protect their customers. Instead, they push the burden back on you and close the case with a generic "chargeback denied." It's infuriating. Consumers are left vulnerable, with no real recourse. The systems in place are designed to protect institutions--not the people who trust them with their money. If you're dealing with fraud, document everything and don't stop advocating for yourself. But know this: the current system is broken, and too many banks are choosing convenience over accountability.

At first I was turned off. They didn't seem to have time to answer my questions. They asked me to…read moremake an appointment. Once I made the appointment, they gave me all the time needed to ask questions and make sure I understood what they were saying. They went over everything in detail until I was satisfied with the process. I can't tell you how great it was to have them work with me to get all my banking needs done. I felt cared for and heard. When the website doesn't give you the information you need or you don't understand what you're doing then you need to go to the bank. Once at the bank this place lets you feel like a local and you will get what you need. I highly recommend this branch. They will take care of you!

Someone breached my accounts and Mamie Sechrest was so extremely helpful and turned this awful…read moreexperience into something not so awful. She was wonderful! I left the Credit Union in a much better mood than when I walked in. Thank You so much Mamie! Cindy Burson 1/21/2025​

I don't even bank with them but I had an issue with my bank and the helped me right away! amazing…read moreservice!

So Christian at this particular location was professional, but he wouldn't let mother listen to the…read moreconversation with the fraud department because the fraud department wouldn't allow it. They put the fraudulent charges from a mechanic In Mesa, that review is actually on yelp, saying that he proved he did the repair but no one ever disputed he did the repair but what he did was put the wrong thermostat upside down in the car so people should really reconsider using Wells Fargo because there are multiple complaints with the Attorney General and the Better Business Bureau about their fraud department allowing scammers and other crooked people to charge things when the correct work wasn't done or the work wasn't done at all.

It's takes less than a minute to change your store hours please do accordingly so people don't…read morewaste there time.

I have NEVER written a bad review before... but I was SHOCKED by the treatment we received…read more We were referred to Heath Symonds by our realtor. Unfortunately we had a HORRIBLE experience with this guy. We filled out the application online, gave him all of our information. He said he would get back to us. We both noticed he ran our application as well as put a hard hit on our credit scores. So he had our information. He emailed us a pre-qual letter maybe 2 weeks after we had been verified & that was a pain in the butt to get from him. While we were viewing homes with our realtor, she was receiving texts and communication from him. Two weeks had gone by and we kept trying to get ahold of him... He called us once during that time but had no real information for us. Then he said he was having phone issues and gave me his wife's phone number and then said he would call me soon. Do you think I EVER got a call from him? Nope. But yet this whole time he could communicate with our realtor. This was BEYOND frustrating. We had no idea how much we even qualified for? So it was like shooting in the dark while looking for homes. We were like "well I guess we qualify for this much of a home because our realtor is taking us to see the place?". So a month after hardly getting any information from this guy, we decide to go with another lender. I communicate this with him and then he calls me immediately (I guess this is what it takes to finally get ahold of the guy?). I ask him if we could please have some of our information that he ran. He is then rude to me while asking just who exactly this new lender is and laughs at me when I don't quite remember the exact mortgage loan officers name. He agrees to send me our information. Do you think I EVER received ANY INFORMATION from this guy??? He not only made our home buying experience more stressful, he was rude, broke every single promise he made to us and hardly gave us any useful information. You want to be rude & communicate with your coworkers but not with your actual clients? Go ahead. But you're going to lose a lot of business acting this way.

While purchasing a new home in Flagstaff AZ my wife and I decided to use Wallace & Volk. Our…read moreexperience met our high standard of professionalism with a personal touch. Chris and his team handled the demanding and very short closing process without missing a beat. Great experience, professionally exceptional service with no good ol'buddy backdoor BS that goes on in Flagstaff. I highly recommend Chris and his team.