I am very disappointed in Pro America Insurance Agency. I received my renewal in the mail from…read moreKristin Carter. I responded 3 times to follow up and ask questions. I didn't get one reply to my emails. So, I called today and Kristin is not available (owner). I spoke with Gaby who who not helpful at all. I wanted her to quote another company but didn't even get that far. Because of the slow customer service I now told her that now I didn't want to renew and I'd find another agency. She didn't care at all and was happy to get me off the phone. No discussion, she just hung up. I guess they don't need my business.

Nesida and Bob were terrific in handling issues regarding the insurance on my late mother's home…read more They helped me transfer the flood insurance to the buyer, which was part of the sales agreement. They also arranged for the refund on the homeowner's policy for the time after the sale. They were consistently responsive, knowledgeable, helpful and patient, even when they weren't going to get anything out of working with me.

We have all of our insurance needs with Responsive Insurance. Matt is great and explains…read moreeverything so you understand what you are purchasing. His service is excellent and he knows the business! Thanks so much, Matt! We appreciate all that you do! Brenda Curran Superior Title Services

From the owner: If you are confused by or frustrated with your insurance coverage or the premium you pay for it,…read morewe'd love to help you make sense of your options. We take a hands-on approach to helping our clients understand their coverage options and take educated ownership of their insurance protection. We are an independent insurance agency which gives us the ability to work with several different companies and provide you options.

Reva is great. She helped me look at health insurance differently while saving me from overpaying.read more

I can't say enough about Reva Dutton licensed insurance agent. She is extremely knowledgeable and…read moreknows her insurance Medicare and the private insurance lines that I needed. She came to our home for my husband to go over his Medicare options and took care of everything even followed up with us to make sure we were understanding everything as it can be alot but Reva made it so easy. She then looked at my coverage I am not on Medicare and explained to me we need to get you set up ASAP for coverage as we had moved. My previous insurance agent was aware but never advised me I would be with out medical coverage! Well Reva saved the day by taking time to investigate and go over the plans with me, and securing health insurance coverage so I was all set! If you are unsure I would highly recommend Reva Dutton she will sit down with you and go over everything even follows up which was a nice surprise showing she really cares! Thank you Reva for helping myself and my husband! Nancy opalka Naples Fl

I am writing this review specifically regarding just one of the agents at Galt Insurance, Lindsey…read moreRounds. Ms Rounds poor communication skills and lack of organization resulted in my home owner's insurance being cancelled without me being notified. My home in Naples was uninsured for over four months and I had absolutely no idea. I feel very fortunate that nothing happened to my house during this time, it could have been disastrous. Feeling panicked I asked if the policy could be reinstated and was told that they do not insure uninsured homes! Ms Rounds assistant claimed that emails had been sent pertaining to the cancelation. None were sent. No phone calls were made. They claimed the insurance company contacted me by email, which they had not. I do not live in Naples full time and apparently a letter had been sent which of course I didn't receive. I have finally received the reimbursement from the insurance company for the premium paid for the discontinued coverage. I would also like to point out that the inspection for this policy was in April and I was not notified of needed roof repairs until three weeks before they needed to be complete. They we're completed and photos were sent to her office as required. As a side note, my new carrier State Farm completed inspection and had results to agent within two days. Either this agency needs more reliable inspectors or Ms Rounds simply failed to notify me of inspection results until the last minute (after I had gone north for the summer and had to scramble to make the repairs.) My gut tells me the latter occurred. I have waited a week to write this review, thinking I might hear from Lindsey Rounds apologizing for this incident. I have not heard from her, hence this very negative review on perhaps the worst negligence in customer care I have ever experienced.

We received a quote from another company to insure our home in Naples. We almost fainted at the…read morecost! My neighbor told me about the Galt Insurance Group and her agent, Kristen. We met with Kristen yesterday, and we moved our home and flood policies to the Galt Insurance Group. The savings for insuring the home is literally HALF of what our current carrier was charging. We were also able to transfer our Flood policy over to the Galt Insurance Group. And so both policies are now with the same agency and carrier. Kristen was so wonderful to work with. So responsive, knowledgeable, and personable. We HIGHLY recommend you give them a call.

Was able to consolidate my Auto, Boat and Home insurance saving me $$$ off my premiums for each…read more Very patient and explained all my options.

i received excellent service from my insurance agent cibelle s krust…read more she helped me a lot and she is a super kind person. i recommend it 100% i am very comfortable with my agent because she speaks spanish. all the staff of the agency are super friendly. recibi un excelente servicio de parte de mi agente de seguro cibelle s krust. ella me ayudo muchísimo y es una persona súper amable. mi agente me ayudó a resolver mi problema y lo mejor de todo habla español y nos pudimos entender muy bien. la recomiendo 100 % le doy más de 5 estrellas por su excelente servicio. todo el personal de la agencia son super amables.

I was in a bind as I had to take possession of my aunt's vehicle on her passing, but her auto…read moreinsurance was membership-based, so had to find an alternative on short notice. In another complexity, the auto title had passed from my aunt to her trust, making it doubly difficult to find a company that would insure the car. Michael responded to my inquiry immediately and worked to find a solution to my issues: New policy, Trust ownership, sufficient liability protection, and advice on temporary storage. I was insured in less than 2 hours after my initial conversation after having spent a full day looking for help. The follow-up from Michael has been speedy and attentive. I received my printed materials within a few days from State Farm and he checks in regularly to make sure we have the right coverage in place. He has been an amazing insurance agent in the short time I have known him.

Although Michael doesn't provide insurance in the area where my condo is, he was very helpful and…read moreinformative. Also quick to respond!!

I had an excellent experience with this office .The team was knowledgeable,professional,and took…read morethe time to help me best coverage for my needs.Cameron helped me get a lot of discount from wind mitigation that other office never applied for many years.I'm very thankthul and highly recommend this place.

Had over 15 policies - home, auto, umbrella with State Farm in 6 different states for about 20…read moreyears. Brian Glaeser's office is the worst I've ever dealt with. Very slow to respond, incompetent, unprofessional. Went into their office 5 or 6 times (close to my house) and never was thanked for my business or met Glaeser. I would recommend to avoid this agency.

Wow, what a wonderful business! Shirley is helpful and friendly, Ashleigh and Quarin know so much…read moreand worked hard to get me a great deal, and Tiffany is so professional and warm. Need insurance? Come here!!

From the owner: At Insurance Source of Naples, we strive to help protect you against any disasters that may occur…read morethroughout your lifetime. We are proud to offer the following insurance policies available through over 50 different insurance companies!

Mike was great! He was able to answer all of my insurance questions. I'd trust him with all of my…read moreinsurance.

From the owner: Welcome to Paradise Insurance Agency! As an all-inclusive insurance agency, we cover auto, home,…read morebusiness, life, and health insurance. Our goal is to provide tailored solutions for your specific needs, offering peace of mind and protection. Trust Paradise Insurance Agency to safeguard what matters most to you.