I am very disappointed in Pro America Insurance Agency. I received my renewal in the mail from…read moreKristin Carter. I responded 3 times to follow up and ask questions. I didn't get one reply to my emails. So, I called today and Kristin is not available (owner). I spoke with Gaby who who not helpful at all. I wanted her to quote another company but didn't even get that far. Because of the slow customer service I now told her that now I didn't want to renew and I'd find another agency. She didn't care at all and was happy to get me off the phone. No discussion, she just hung up. I guess they don't need my business.

Nesida and Bob were terrific in handling issues regarding the insurance on my late mother's home…read more They helped me transfer the flood insurance to the buyer, which was part of the sales agreement. They also arranged for the refund on the homeowner's policy for the time after the sale. They were consistently responsive, knowledgeable, helpful and patient, even when they weren't going to get anything out of working with me.

Mike was great! He was able to answer all of my insurance questions. I'd trust him with all of my…read moreinsurance.

From the owner: Welcome to Paradise Insurance Agency! As an all-inclusive insurance agency, we cover auto, home,…read morebusiness, life, and health insurance. Our goal is to provide tailored solutions for your specific needs, offering peace of mind and protection. Trust Paradise Insurance Agency to safeguard what matters most to you.

AAA is many things, and one I keep forgetting is that they are a first-class travel company. They…read morehave an extremely competent staff. Mrs. K. wanted the whole K clan to visit Universal and, of course, stay. We were able to get better rates through AAA than Universal. Tickets are included with your room. What is not included is their version of FastPass. FastPass for the Mario park was about $300 per person, no discount for kids. I purchased 8 passes. I just don't see myself getting on any rides. One additional positive was that we were able to get our Florida resident discount for the three rooms we reserved. This location also offers AAA home and auto insurance, as well as many other services.

My dad's car battery was going off the night before so we called AAA the next morning…read more We disconnected the battery to make the alarm stop so wanted the battery checked. The battery appears fine and so does the alternator. He filled up our tires and helped disconnect the battery again ;( until we could get it to the shop. Thanks Matthew! Ps lucky for us the wait time was only about 10 minutes as he was in the area!

Was able to consolidate my Auto, Boat and Home insurance saving me $$$ off my premiums for each…read more Very patient and explained all my options.

i received excellent service from my insurance agent cibelle s krust…read more she helped me a lot and she is a super kind person. i recommend it 100% i am very comfortable with my agent because she speaks spanish. all the staff of the agency are super friendly. recibi un excelente servicio de parte de mi agente de seguro cibelle s krust. ella me ayudo muchísimo y es una persona súper amable. mi agente me ayudó a resolver mi problema y lo mejor de todo habla español y nos pudimos entender muy bien. la recomiendo 100 % le doy más de 5 estrellas por su excelente servicio. todo el personal de la agencia son super amables.

I had an excellent experience with this office .The team was knowledgeable,professional,and took…read morethe time to help me best coverage for my needs.Cameron helped me get a lot of discount from wind mitigation that other office never applied for many years.I'm very thankthul and highly recommend this place.

Had over 15 policies - home, auto, umbrella with State Farm in 6 different states for about 20…read moreyears. Brian Glaeser's office is the worst I've ever dealt with. Very slow to respond, incompetent, unprofessional. Went into their office 5 or 6 times (close to my house) and never was thanked for my business or met Glaeser. I would recommend to avoid this agency.

I was in a bind as I had to take possession of my aunt's vehicle on her passing, but her auto…read moreinsurance was membership-based, so had to find an alternative on short notice. In another complexity, the auto title had passed from my aunt to her trust, making it doubly difficult to find a company that would insure the car. Michael responded to my inquiry immediately and worked to find a solution to my issues: New policy, Trust ownership, sufficient liability protection, and advice on temporary storage. I was insured in less than 2 hours after my initial conversation after having spent a full day looking for help. The follow-up from Michael has been speedy and attentive. I received my printed materials within a few days from State Farm and he checks in regularly to make sure we have the right coverage in place. He has been an amazing insurance agent in the short time I have known him.

Although Michael doesn't provide insurance in the area where my condo is, he was very helpful and…read moreinformative. Also quick to respond!!

Jeff Bogan's Allstate Insurance is the best, with hurricanes in Florida near by, I felt…read morecomfortable knowing Jeff and his team were insuring us. He always answers all my questions and when we call his office everyone is friendly and helpful. Thanks Jeff Bogan

Wow... an agency that answers the phone... and even returns with answers to your questions within…read morethe same business day. Jeff Bogan Insurance really goes above and beyond unlike any other agency in SWFL. Jeff takes the time to help season and make sure that the licensed professionals in his office know what they are doing. No matter who answers the phone, I always hang up with an answer and breathe of relief. Customer Service is most definitely this agency's specialty. I would say that this is one of the better Allstate Agencies. You most definitely get what you pay for. People are so quick to agree on the cheapest price, but with the Jeff Bogan Insurance Agency you get a decent price with advice that will allow you to sleep at night. Jeff has been such a great friend, mentor, and he's quite funny too. I do recommend him to many people and every person I've recommended has come back to me and said he's now their agent. Give him a call, you won't regret it.

I have been with Allstate for decades. Patti Muzzonigro And…read morestaff are dedicated and professional . When I pick up the phone to call, I know that I am top priority. Trust is so important these days. I highly recommend this Allstate office and staff!

Patty has a great business going with Allstate. She takes the time to make sure her customers are…read morehappy with what they purchased. Thus far, Patty has been great to work with. She has always treated me fairly. I will continue to do business with her. Kind Regards Tom Keeling Collier Window and Pressure Cleaning Inc.

Went to office for quote. Was told there would be an additional charge because records showed we…read morehad the windshield replaced TWICE. Wrong info from Lexus-nexus. I asked for the owner/ agent to call me regarding this misinformation...never heard back from him.

This new location is amazing. The staff is so helpful and courteous. Looking forward to being a…read morelong time customer. Fantastic location. So easy to find! It's on 41 next to Park Shore. Huge building, they are on the 2nd floor. When you call ask for Brandi. So nice!

I am writing this review specifically regarding just one of the agents at Galt Insurance, Lindsey…read moreRounds. Ms Rounds poor communication skills and lack of organization resulted in my home owner's insurance being cancelled without me being notified. My home in Naples was uninsured for over four months and I had absolutely no idea. I feel very fortunate that nothing happened to my house during this time, it could have been disastrous. Feeling panicked I asked if the policy could be reinstated and was told that they do not insure uninsured homes! Ms Rounds assistant claimed that emails had been sent pertaining to the cancelation. None were sent. No phone calls were made. They claimed the insurance company contacted me by email, which they had not. I do not live in Naples full time and apparently a letter had been sent which of course I didn't receive. I have finally received the reimbursement from the insurance company for the premium paid for the discontinued coverage. I would also like to point out that the inspection for this policy was in April and I was not notified of needed roof repairs until three weeks before they needed to be complete. They we're completed and photos were sent to her office as required. As a side note, my new carrier State Farm completed inspection and had results to agent within two days. Either this agency needs more reliable inspectors or Ms Rounds simply failed to notify me of inspection results until the last minute (after I had gone north for the summer and had to scramble to make the repairs.) My gut tells me the latter occurred. I have waited a week to write this review, thinking I might hear from Lindsey Rounds apologizing for this incident. I have not heard from her, hence this very negative review on perhaps the worst negligence in customer care I have ever experienced.

We received a quote from another company to insure our home in Naples. We almost fainted at the…read morecost! My neighbor told me about the Galt Insurance Group and her agent, Kristen. We met with Kristen yesterday, and we moved our home and flood policies to the Galt Insurance Group. The savings for insuring the home is literally HALF of what our current carrier was charging. We were also able to transfer our Flood policy over to the Galt Insurance Group. And so both policies are now with the same agency and carrier. Kristen was so wonderful to work with. So responsive, knowledgeable, and personable. We HIGHLY recommend you give them a call.