Helena Estes was again AMAZING to work with! Our daughter's apartment complex can be demanding at…read morerenewal time but Helena never fails to get us what we need! And so quickly! She is an angel! You don't find customer service like this anymore!

I just had a wonderful and enjoyable experience with a State Farm agent. Besides being very…read morehelpful, Helena was professional and friendly at all times. I appreciated her calling me back to help with the problem I was having. The issue was solved and thanks for the Great customer service......

Kent is a great agent. He has worked hard finding me lower rates for my car & home insurance. He…read moreworks with several companies and able to check their rates. If you need help give them a call, I'm sure you will be satisfied with the service you get.

I'm going to come back and either make this 5 stars or 1 and I'm wavering. I've been with the…read moreBates agency since 2018 and have been so happy with Kent, Aurora and her daughter BUT most recently things have changed and I'm not sure Aurora is there any longer??? I'm going to try to reach her because the person I've been getting instead is like a brick wall. She just does not understand simple instructions at all. It's impossible to communicate with her. A simple request to remove an ex from my auto policy has been met with resistance and downright rudeness even though it's been my car and policy since day one. Last night she canceled my policy at his request- unbelievable!!!!! I asked her months ago to remove him from my policy. I'm furious at the moment Aurora would have never let this happen. I'll come back and update soon.

Thank You Dear Beth,…read more I just wanted to take a moment to sincerely thank you for all your help. Your guidance in finding me great rates, combined with the way you made the entire process feel comfortable and easy, truly stood out. Beyond your professionalism, your kindness, good spirit, and positive attitude made the experience genuinely enjoyable. It's rare to find someone who is not only outstanding at what they do but also genuinely cares about the people they're helping--and you are that person. I truly appreciate all that you've done, and I'm grateful to have had your support. Warm regards, MIGNON L WILSON

I called & worked with Beth on a multi policy quote & I couldn't have been more happy. She went…read moreover every single step of the types of coverage that were available. The pricing was clear & concise & I am beyond happy with her customer service. I am now a happy policy holder with this agency & I am so glad I found them! Thank you for your time today Beth!

I am very satisfied with the superlative service of my agent, Aquilas Zephir, and staff, Alanis…read moreLorenzo, at Zephir State Farm. Whenever I request specialized insurance needs, auto, home and life, from them they are always ready to quickly help. It is good to know that I have them looking out for all of my insurance requirements.

Very easy to get a hold of and respond to questions. Provides ideas to save money on insurance…read morerates without requesting it. Very pleased with my service. Would recommend them to everyone.

Tiffany is amazing! I appreciate her professionalism! She responds back to you immediately!read more

I've been with State Farm since 1993 and with this particular office of Jay Williams for the last…read more15 years. I have never had one bad experience with any of the associates in this office. They have always kept open communication with me about my accounts and have always been quick with a response of any issues I'm having. I would definitely recommend Jay Williams State Farm to anyone looking.

My family and I have been with our agent Joshua Price for 10 years! He has always provided prompt…read moreand friendly service. He works hard to find the best rate and coverage for us. Joshua is very patient and knowledgeable regarding any questions that we might have. We would highly recommend Joshua Price as your insurance agent!

I have been with the group for over 13 years. Joshua Price is an amazing professional that adds…read moremore than just knowledge to the job. He treats you like family and its why I have stayed so long. There's nothing like professional family care when you're doing business. Joshua is an amazing being and even more amazing to work with. You can trust him with everything and I do mean everything.

I have been a happy customer with Quentin Franklin's office for almost 15 years now. I've had my…read morefair share of policy updates and changes, and from time to time, I've even had a few exceptions that needed special attention. In the past few months, I've had a couple of those situations that required special attention and Sade Ashekun, Account Representative, was extremely helpful on multiple occasions. She patiently listens to my scenario, provides me with useful context data, and makes clear recommendations to help me determine my best plan of attack. Sade is very professional, knowledgeable, personable, and is a fine representation of the high customer service that anyone can expect when working with her and the Quentin Franklin State Farm Agency. Here's to many more years... thanks Sade!

Very professional and knowledgeable, with excellent follow up communication, Quentin Franklin was…read morethe perfect choice for all of my insurance needs.

I love working with the Perry Agency. Stuart is incredibly responsive and he makes sure I have the…read morecoverage I need. Their rates are always competitive. We use the Perry Agency for all our home and auto policies and as a Realtor, I am happy to refer him to my clients. I know he will take care of everyone I send his way!