They mistakenly started my policy several weeks early and despite multiple calls, it had never been…read morefixed. They're only available during the week and my agent seems to have been out of town twice (2weeks) in the 2 months I've been with them so service is a little slow. I prefer having someone accessible rather than have to wait for a call back or email response when I have a question about something.

I appreciate this business , they work with you when your having a hard time, great companyread more

Adam Parker's State Farm Insurance Agent and office staff are wonderful to work with when dealing…read morewith all of your insurance agency needs. Our family started out with Shawn Lanza in 2010. When Shawn's book of business was transferred to Adam Parker, we had concerns, however we have been completely satisfied with this agency. The office staff especially Justin has always provided our family with excellent customer service. Adam Parker's office is located on University Drive in Burlington, North Carolina. Having worked for Allstate, which is also a very good insurance provider, our family never felt the need to change companies or agents. If your in need of insurance and financial planning, our family would definitely recommend this agency!

Adam was extremely helpful setting up my new insurance. His…read morehard work exceeded my expectations with his efficiency.

Ryan Hurley was such a great help to me and my family. Our auto insurence was so expensive that I…read morehad no idea how we would continue to pay it. After working with Ryan, he was able to reduce our bill by almost $400!!! He made the whole process feel effortless. He helped me with reminders via text which I appreciated greatly.

Can't say enough about our agent Chris Southern!…read more Chris goes above & beyond to answer questions and explain in detail as well extremely prompt follow-up!! I recommend anyone looking for insurance to reach out to Chris Southern for the best rates, options, and customer service! S2H

Terrible customer service, I have told them multiple times that I did not want roadside service but…read moreyet they keep charging me for it. They may hear you but listening is another story.

Great service. My plates been running over for a few months, didn't keep my eye on the ball. These…read moreladies made it so easy to maintain my great coverage. Always patient, knowledgeable about their products and services, a real human touch. Thanks, folks!

Very nice folks. They take their time to ensure you get the…read moreservice you need. Very good pricing.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Burlington. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Burlington residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Burlington today.

I've used State Farm for over 20 years in another state…read more This agent--Jessie Summers- does not oversee her inadequately trained staff. They gave me erroneous information and caused a big problem for me. Promised to call me back but they did not. Guess what?? Jessie Summers isn't even in her office at all. "New hire" Briana being trained by who then?? Obviously no one. I absolutely do NOT RECOMMEND this office. Call the State Farm office in Burlington. I called the man there gave me same moment accurate info.

From the owner: We know you can look around to get your insurance elsewhere. But we have created something in our…read moreoffice where we help people with the issues they may face and how to overcome them. If something comes to mind. Please give us a call License #: NC-17008086, SC-17008086, TN-3002829990, VA-1174600