The best customer service!!! April helped me out with finding the best policy for my car insurance,…read moreI am so glad I went with Top Tier. Great customer service too, they always get back to me in a timely manner and are so helpful answering any of my questions. Highly recommend!

We have worked with Joan Humphries and McClintock Insurance for several years. My husband first…read moregot the quote and I was amazed at the savings. Since acquiring home and car insurance through the agency, Joan has constantly been our first "go to" for any questions and comparisons. I expect she has decades of experience and can not only answer the questions, but explain how or why. Every year she patiently reviews the policies and my inquiries. She recommends updates (add/delete) based on our needs and changes in the industry. When we call the office, we do not get a robot machine. Someone answers! The service is top notch and the staff are always on her toes! TY Joan and McClintock for a job well dome!

Direct Auto Insurance (Integon Insurance) I have been with…read morethem for many years. I was hit by an Uninsured, Unlicensed Motorist with fictitious tags, and several pending and outstanding warrants and charges (traffic violations) against him. He hit my small car with a jeep and smashed it up; I spanned around 360. It's undrivable and currently in storage collecting fees. I'm doing this review because I have been paying for Uninsured Motorist Coverage for such a time as this. Direct Auto (Integon Insurance) is delaying in paying for my car to be repaired or replaced. The officer said the other driver should not have even been driving. I am really hurt and disappointed that my insurance company that is supposed to have me covered, does not. I thought I was going to die in that crash. That's how bad it was. My car was just paid off, now it's sitting in a junk yard, smashed up and undrivable. I don't know what else to do. I have contacted the General Insurance Co. I have an attorney working with me, but they say the insurance workers are rude and unprofessional. I don't know what else to say about Direct Auto Insurance or whatever name they are going by now, except BEWARE. We pay so much for insurance to have peace of mind, for if something like this happens, we are covered and protected. But instead, we are left alone, almost in tears, trying to figure things out for ourselves. No one ask to be in this situation, but here we are. Hopefully, Direct Auto (Integon) will reconsider and review the information sent to them; and take care of their own. (I will be fine if they reimburse me for the years of Uninsured Coverage that was paid) :) Well, Thank God I'm still alive. Be Bless.

I personally cannot recommend the Sorgi Insurance Agency with any more then the A++++++ rating it…read moredeserves. I, like most people reading this evaluation, do not use their local insuranace agency. I have, and it is as good as it gets. Sorgi does Eire insurance. You never heard of it is because the moneys go into the company for YOU instead of all the commercials you see on TV. I have been a client for Sorgi since 2001. During that time I have had home-invasion theft, theft while traveling, and two collisions, neither of which we were at fault.. In all circumstances, Sorgie and Eire stood behind us. If you are in the Chapel Hill, Durham NC area, there is no one better to go to for all you insurance needs.

Jim Sorgi of The Sorgi Insurance Agency really knows tons about insurance. The insurance agency is…read morethe oldest in Durham and called them from a referral. I talked to Jim at length and he helped me find the best insurance for our rental property and auto insurance. A+++! Thanks Jim!

Cassidy did an amazing job with my taxes. She prepared five (5) tax years for me in record time…read more I'm now tax compliant and very grateful. She is super friendly and professional. I'll definitely use her again.

Cassidy was great to work with. I was in a weird situation and needed her help with multiple years…read moreof taxes. She was very professional and knowledgeable, and best of all easy to work with. I would recommend her to anyone!

I have used Jim's services for at least eight years. He is extremely knowledgeable and easy to…read morework with. I highly recommend him!

James was very through in answering all my questions and his experience with both business and…read morepersonal tax filings gave me the peace of mind I needed. I will be using his services in the future!

I work with Arianna and she is wonderful. She is very good at communicating and follow through. I…read morehad her perform service monetary breakdowns and coverage for me which she did in a timely and efficient manner. I have her manage all of my needs so that I don't have to deal with corporate or likewise any other person, streamlining the service I receive from this office.

My interaction with my State Farm Rep Jaylyn Lomax went very well. He was very professional and…read moreknowledgeable and addressed any questions or concerns I presented to him. Two thumbs up!

I have worked with Person to Person Insurance for a number of years. Their staff is outstanding and…read moredo everything they can to get you the right insurance for you and your family members. I recommend them to everyone.

We moved to Chapel Hill in the fall of 2025 from Florida. As a result, we had many changes to make…read morewith our insurance policies and instruments. Fortunately, we selected Pam Herndon's State Farm office and we met MacKenzie Mullins who has advised us on SO MANY fronts. In 40+ years as State Farm clients in different locations across the country, the Principal of the State Farm office has never arranged to personally review our policy coverage with us. Pam Hernon did! We are grateful for the guidance, insights and recommendations we have received from Mackenzie and Pam Herndon's capable office staff!

Wayne was very helpful navigating our tricky situation. He always responds quickly and with helpful…read moreinformation. A pleasure to work with.